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Posts
February 9, 2019 at 3:18 am in reply to: Change subtitles on Enfold theme demo #1064827

Nikko
Inactive Moderator

Hi kenshejoe,

Glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 9, 2019 at 3:17 am in reply to: Giving Editors access to Advanced Layout Builder #1064825

Nikko
Inactive Moderator

Hi Hengest,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 9, 2019 at 3:16 am in reply to: Line spacing in the authors widget #1064824
Nikko
Inactive Moderator
Hi Harry,

Categories is displayed two times because screen reader text isn’t hidden, just add this css code in Quick CSS (located in Enfold > General Styling):
```
#top label.screen-reader-text {
    display: none;
}
```
as for spacing between widgets, add this css code as well:
```
#top #main .sidebar .widget {
    padding-top: 0;
}
```
Best regards,
Nikko
February 8, 2019 at 6:28 pm in reply to: Renewing Support – user name #1064721

Nikko
Inactive Moderator

Hi Mark,

You’re welcome :)
Thanks for using Enfold.

Best regards,
Nikko

February 8, 2019 at 6:27 pm in reply to: remove Tooltip on slider images #1064720
Nikko
Inactive Moderator
Hi ingridbrauner,

Thanks, try adding this code at the bottom of your functions.php:
```
function add_custom_script(){
?>
<script>
  jQuery(window).load(function(){
    jQuery('.avia-slideshow-inner').removeAttr('title');
  });
</script>
<?php
}
add_action('wp_footer', 'add_custom_script');
```
Best regards,
Nikko
February 8, 2019 at 6:22 pm in reply to: increase container size #1064718
Nikko
Inactive Moderator
Hey diefleischerei,

Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
@media only screen and (max-width:767px) {
  .responsive .container {
    padding-left: 0;
    padding-right: 0;
  }
}
```
Hope it helps.

Best regards,
Nikko
February 8, 2019 at 6:19 pm in reply to: Theme Update Problem #1064714

Nikko
Inactive Moderator

Hi ProTravelGolf,

Glad that we could help :)
Feel free to create a new thread if you need further assistance.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 8, 2019 at 6:18 pm in reply to: Halo burst around linked icons #1064712

Nikko
Inactive Moderator

Hi Karen,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 8, 2019 at 6:17 pm in reply to: Lancewood Gallery #1064711
Nikko
Inactive Moderator
Hey Mohan-Iyer,

Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
#top .twenty20 {
    margin-left: auto;
    margin-right: auto;
}
```
Best regards,
Nikko
February 8, 2019 at 6:14 pm in reply to: Change subtitles on Enfold theme demo #1064709

Nikko
Inactive Moderator

Hi kenshejoe,

Glad to hear that :)
Let us know if you need further assistance or if we can close this thread.

Best regards,
Nikko

February 8, 2019 at 6:13 pm in reply to: secondary menu #1064708
Nikko
Inactive Moderator
Hey diefleischerei,

I don’t see the border anymore however to change the background color, just add this css code in Quick CSS (Located in Enfold > General Styling):
```
#top #header_meta {
    background-color: navy;
}
```
Best regards,
Nikko
February 8, 2019 at 6:08 pm in reply to: Line spacing in the authors widget #1064707

Nikko
Inactive Moderator

Hey Harry,

Can you give us a screenshot of the issue?
I don’t see any issue with the line spacing but there’s a large gap between Author’s widget and Category Widget, are you referring to it?

Best regards,
Nikko

February 8, 2019 at 6:05 pm in reply to: Responsive Problem Logo – Menu #1064705

Nikko
Inactive Moderator

Hey taner1001,

Go to Enfold > Main Menu > General > Menu Items for mobile, choose Activate for Smartphones and Tablets (browser width below 990px) and save.
Hope this helps.

Best regards,
Nikko

February 8, 2019 at 6:02 pm in reply to: can you help me to hide the second menu above the main menu on smartphone view.. #1064704
Nikko
Inactive Moderator
Hey diefleischerei,

Try adding this css code in Quick CSS (Located in Enfold > General Styling):
```
@media only screen and (max-width:767px) {
  #header_meta {
    display: none;
  }
}
```
Best regards,
Nikko
February 8, 2019 at 6:01 pm in reply to: Product view is not working after use of advanced layout builder #1064703
Nikko
Inactive Moderator
Hey AHSolutions,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
February 8, 2019 at 5:59 pm in reply to: problems with header #1064702

Nikko
Inactive Moderator

Hey Alex,

I have checked your site and it seems to be fixed already.
Let us know if you need further assistance.

Best regards,
Nikko

February 8, 2019 at 5:58 pm in reply to: Trailing slash on lightbox images #1064701
Nikko
Inactive Moderator
Hey crtdude,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
February 8, 2019 at 5:57 pm in reply to: Enfold 3.0.4 to 4.5.3 update #1064700

Nikko
Inactive Moderator

Hey dlcgroupusa,

Can you try to create a staging site first? so we can test it out safely without risking your live site.
You can follow this tutorial: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko

February 8, 2019 at 5:52 pm in reply to: GoogleMaps not working properly #1064695

Nikko
Inactive Moderator

Hi ichmusshierweg,

Glad that you were able to figure it out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 8, 2019 at 5:50 pm in reply to: Percent font reduction on ipad, iphone … #1064693

Nikko
Inactive Moderator

Hey Martin,

Can you give us a link to your site? so we can take a closer look.
You can post the link in private content, if you want it to be visible only for the moderators.

Best regards,
Nikko

February 8, 2019 at 5:49 pm in reply to: ALB: Problems with drag and drop after WP update #1064691

Nikko
Inactive Moderator

Hi metafora29,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 8, 2019 at 5:42 pm in reply to: Popup with ?iframe=true in link #1064685

Nikko
Inactive Moderator

Hi mariellecv,

Glad to hear that :)
Feel free to create a new thread if you need more assistance.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 8, 2019 at 5:39 pm in reply to: Change background button colour second menu item #1064681
Nikko
Inactive Moderator
Hey osukaru,

Try adding this css code in QUick CSS (located in Enfold > General Styling):
```
#top #header #menu-item-762 a {
    background-color: yellow;
}
```
Just replace the color.
Hope this helps.

Best regards,
Nikko
February 8, 2019 at 5:36 pm in reply to: Call to action – e-mails customization #1064680

Nikko
Inactive Moderator

Hey amepro,

There’s no such feature in Enfold, I think the closest element you can use for that is tabs/tab section.
Aside from that I think it will need a lot of modification with Enfold elements, which is outside the scope of our support.

Best regards,
Nikko

February 8, 2019 at 5:32 pm in reply to: Updated to the lastest version successfully, but still the old version ENFOLD #1064675

Nikko
Inactive Moderator

Hi mdolbear,

Glad that you got it working. :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 8, 2019 at 5:32 pm in reply to: margin left on wider color section #1064673

Nikko
Inactive Moderator

Hi Peter,

Glad that hear that.
Just let us know if you need further assistance :)

Best regards,
Nikko

February 8, 2019 at 5:28 pm in reply to: Enfold theme from 3.8 to 4.5.3 #1064669

Nikko
Inactive Moderator

Hi SandraSquires,

Glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 8, 2019 at 5:28 pm in reply to: Renewing Support – user name #1064667

Nikko
Inactive Moderator

Hey Mark James,

Thanks for contacting us!
There’s no Susan Cato that is registered on our forum yet.
As for moving purchase history and downloads we don’t have the authority to do that, you might want to ask from envato’s support: https://help.market.envato.com/hc/en-us/requests/new

Best regards,
Nikko

February 8, 2019 at 5:20 pm in reply to: How to Verify Bing #1064661

Nikko
Inactive Moderator

Hi algkent,

No, functions-enfold.php is different from functions.php.
Just put it at the bottom of functions.php file :)

Best regards,
Nikko

February 8, 2019 at 5:16 pm in reply to: remove Tooltip on slider images #1064659

Nikko
Inactive Moderator

Hi ingridbrauner,

Okay, how do we login to disable the maintenance mode?
The link in private content (the common login page link) does return the message.

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 13,711 through 13,740 (of 25,536 total)

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