Forum Replies Created

Viewing 30 posts - 13,141 through 13,170 (of 25,536 total)
  • Author
    Posts
  • in reply to: Bug with animated Masonry Gallery #1080310

    Hi newpfr,

    Can you create a new thread and do the same as Sebastian? since private data is visible not only to the moderator but thread creators as well.
    I think your issue has some similarities but not totally the same.

    Best regards,
    Nikko

    in reply to: Bug with animated Masonry Gallery #1080309

    Hi Sebastian,

    I see, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Masonry Gallery Pagination #1080289

    Hi check-t,

    Have you applied Rikard’s solution? https://kriesi.at/support/topic/masonry-gallery-pagination/#post-1074689

    Best regards,
    Nikko

    in reply to: Height of layer slider not matching the screen #1080288

    Hi mritkuma99,

    Try using 1600 x 600px.

    Best regards,
    Nikko

    in reply to: Need to contact about Enfold theme update error #1080219

    Hi saadhassan95,

    With regards to license, I think this thread will help clear out when you will need to purchase another license: https://kriesi.at/support/topic/enfold-multisite-2/#post-624078

    Best regards,
    Nikko

    Hi tpim3305,

    Does it work, if it’s on a default theme like twenty-nineteen?
    When you click on the button and it shows https://toezicht-handhaving.nl/#test-popup then this means that the link or button is working.
    I’m not really getting the whole picture since I don’t have popup unlocked since this is only available from premium users, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold + Toolset: implementing the layout builder #1080213

    Hi,

    I apologize for not noticing but you have this open comment on top:

    /*

    which makes the code after it not working.
    I tried to remove it in Appearance > Editor but I’m just getting this error:

    Communicatie met de site niet mogelijk om te controleren op fouten, de PHP aanpassing is teruggedraaid. De PHP-bestandswijziging moet op een andere manier worden gewijzigd, bijvoorbeeld door SFTP te gebruiken.

    Best regards,
    Nikko

    in reply to: Unknown thumbnails being created #1080211

    Hi zimbo,

    Yes, here are the image sizes used in Enfold:

    $avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
    $avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
    $avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
    $avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
    $avia_config['imgSize']['gallery'] 		 		= array('width'=>845, 'height'=>684 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
    $avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>845, 'height'=>321);		            	// big images for blog and page entries
    $avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 );						// images for fullsize pages and fullsize slider

    if woocommerce is activated here are some image sizes added:

    $avia_config['imgSize']['shop_thumbnail'] 	= array('width'=>120, 'height'=>120);
    $avia_config['imgSize']['shop_catalog'] 	= array('width'=>450, 'height'=>450);
    $avia_config['imgSize']['shop_single'] 		= array('width'=>450, 'height'=>999, 'crop' => false);

    Best regards,
    Nikko

    in reply to: Height of layer slider not matching the screen #1080209

    Hi mritkuma99,

    I think that’s difficult to achieve with respect to the height and width of the image you are using.
    Here are the options available:
    -Cover (pros: it covers the whole slider area with the image | cons: some part of the images will not be shown)
    -Contain (pros: makes sure that all parts of the image shows | cons: white spaces either on sides or top and bottom)
    -Stretch (pros: makes sure it covers the whole slider area with the image and all parts of the image shows
    cons: image is stretched or squeezed)
    I think in your case contain is the best option however the image needs to adjusted.
    Currently the image size is 1067 x 600px, if you can adjust it to 1067 x 480px then I think that will do it.
    Also looking in larger screens 1067px width is a bit too low and the image is a bit blurry, try to use atleast 1600px to make it sharper.

    Best regards,
    Nikko

    in reply to: Blurry images and text on blopg post grid #1080189

    Hi PropertiesAway,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Download older version (4.5.1) #1080187

    Hi PiaLauck,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Nick,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Missing dependencies in avia #1079976

    Hi robertoKM,

    You’re welcome and thanks for understanding.
    Thanks again for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Portfolio Tags #1079974

    Hi Xevi_o,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Change image size for featured image on archive page #1079972

    Hey Benedikt,

    Try using this code in your child theme’s functions.php:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    function enfold_customization_modify_thumb_size( $size ) {
      $size['entry_without_sidebar'] = array('width'=>1210, 'height'=>680, 'crop' => true);
      return $size;
    }

    Best regards,
    Nikko

    in reply to: Enfold + Toolset: implementing the layout builder #1079970

    Hi Jooster,

    Can you also provide the username?
    The code seems correct, we’ll probably need to check further why it’s not working.

    Best regards,
    Nikko

    in reply to: Edit page blank #1079969

    Hi brensuper1248,

    Can you try to install a plugin called Classic Editor? maybe the WordPress’ 5 new editor gutenberg is causing the issue.

    Best regards,
    Nikko

    in reply to: Unknown thumbnails being created #1079964

    Hi zimbo,

    This is more of a WordPress issue, and if you have already removed most of the images, you might want to check for the plugins, for example woocommerce also add some image size.

    Best regards,
    Nikko

    in reply to: Download older version (4.5.1) #1079959

    Hey PiaLauck,

    Please check in private content.

    Best regards,
    Nikko

    in reply to: LAYERSLIDER WP does not work #1079949

    Hi Pcsanady,

    Glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: image overlay #1079947

    Hey jelle,

    Can you give us a link to the page showing this? so we can inspect it.

    Best regards,
    Nikko

    Hey restube,

    Thanks for giving us a link to your site.
    I have checked it and noticed it is hidden on mobile view.
    Screenshot in private content.

    Best regards,
    Nikko

    in reply to: Enfold Shop – Woocommerce Produktbild Größe ändern #1079930

    Hi Joerg,

    Can you try using this plugin: https://wordpress.org/plugins/simple-image-sizes/
    Then go to Settings > Media, change the sizes and regenerate the thumbnails, so far this plugin works fine, maybe this will work on your site.

    Best regards,
    Nikko

    Hey tpim3305,

    Thanks for using Enfold and we apologize for the delayed response.
    Go to Enfold > Layout Builder > check Show element options for developers and save.
    On the page itself you can use a button and there should be a Custom Css Class field, anything added there will be set as it’s class attribute.

    Best regards,
    Nikko

    in reply to: get a shadow or color behind title #1079924

    Hey diefleischerei,

    Go to Enfold > Advanced Styling > select Slideshow titles, then click on Edit Element button.
    Select for a new font family in the list which includes a lot of google fonts.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Portfolio Tags #1079916

    Hi Xevi_o,

    Can you try to replace it with this code:

    function show_portfolio_tags_func() {
    	global $post;
    	$the_tags = get_the_tags( $post->ID , 'portfolio_entries');
      $output = '';
      $i = 1;
      $length = count($the_tags);
      
    	foreach($the_tags as $tag) {
    		$taglink = get_tag_link($tag->term_id);
        $output .= '<span class="portfolio_tag"><a href='.$taglink.'>'.$tag->name.'</a></span>';
        if( $i !== $length ) {
          $output .= ', ';
        }
        $i++;
    	}
    
        return $output;
    }
    add_shortcode('portfolio_tags', 'show_portfolio_tags_func');

    Best regards,
    Nikko

    in reply to: Blurry images and text on blopg post grid #1079913

    Hey Ralf,

    Can you try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top .avia-content-slider, 
    #top .avia-content-slider-inner, 
    #top .avia-content-slider-inner .slide-entry-wrap {
        -webkit-perspective: none !important;
    }

    Best regards,
    Nikko

    in reply to: Submit Buttons on Contact Forms not working #1079911

    Hey Shane,

    This is fixed.
    I have disabled Google Recaptcha plugin since it’s already integrated on the latest releases of Enfold.
    And flushed out the cache.

    Best regards,
    Nikko

    in reply to: woocommerce price filter doesn't work properly #1079904

    Hi shhattori,

    It’s a bit hard to figure out what’s causing the issue since there are no errors showing.
    We’d like to try to debug your site, however we don’t like to mess up your live site, can you create a staging site? basically it’s just a duplicate of your site placed in your subdomain.
    Here’s a post on how to do it: https://themeisle.com/blog/wordpress-staging-site/
    Then give us both admin and ftp access on this stage site.

    Best regards,
    Nikko

    in reply to: custom.css problem #1079883

    Hi hund-herrchen,

    Glad that it works now.
    It’s good to have that but I think it might not be added since there are other features that are already queued up :)
    Thanks again for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 13,141 through 13,170 (of 25,536 total)