Hi jb84,

You seem to have similar issue as: https://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin/1362246/comments?filter=all&page=3&term=edit+admin#comment_4122179
The answer was:

My db user didn’t have the permissions to creat tables. So the layer slider plugin couldn’t create its tables. All is good after I gave the permsissions and re-activated the plugin

I tried to use MySQL workbench to access your database but I can’t connect (ftp works), what application do you use to access the database?

Best regards,
Nikko

Hi Linseed_Studio,

Here are some solutions that might give you an idea how to fix it: https://stackoverflow.com/questions/41991538/unable-to-update-to-wordpress-4-7-2-error-inconsistent-file-permissions
But since you mentioned file and folder permissions are correct, maybe you have some security plugins that’s interferring.
Other workaround than you can use to update Enfold is using this process (make sure to have a backup first):
1. Switch to a default wordpress theme like twentynineteen
2. Delete the Enfold theme
3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

Best regards,
Nikko

Hi pepanavarro,

We’re glad to hear that :)
And thanks for confirming that it worked.

Best regards,
Nikko

Hi Stephan,

I could not really comment further on the plugin since I don’t know anything about it but if using wordpress default widgets would have caused the same issue then we could conclude that the Widget Area element have some bugs and causes this issue and we would report it to our devs.
That usually happens when some html tags like div are unclosed, in this case the next color section is wrapped inside the container above it which prevents it from being fullwidth.

Best regards,
Nikko

Hi Javier,

Can you try adding this css code in Quick CSS, located in Enfold > General Styling:

@media only screen and (max-width:1350px) {
  .responsive #top .main_menu .av-main-nav .menu-item {
    display: none;
  }

  .responsive #top .main_menu .av-main-nav .menu-item-avia-special {
    display: block;
  }
}

Best regards,
Nikko

Hi Bruce,

Glad to hear that it’s resolved :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi alsonjonsolutions,

Try using this css code:

#top.home #av-tab-section-1 a.av-section-tab-title[data-av-tab-section-title="1"] {
    color: rgba(244,232,56) !important;
}

#top.home #av-tab-section-1 a.av-section-tab-title[data-av-tab-section-title="2"] {
    color: rgb(252,252,252) !important;
}

#top.home #av-tab-section-1 a.av-section-tab-title[data-av-tab-section-title="3"] {
    color: rgb(47,125,249) !important;
}

#top.home #av-tab-section-1 a.av-section-tab-title[data-av-tab-section-title="4"] {
    color: rgb(242,12,12) !important;
}

Best regards,
Nikko

Hi formelfun,

I see, I was testing it out and noticed that it’s fine when you use Widget Areas that doesn’t use FormelFun Opening widget, for example Sidebar Pages widget area.
I think the FormelFun Opening widget might be lacking a single closing div tag and that should fix it.

Best regards,
Nikko

Hi Justin,

Please use only this code:

add_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 12 );

then in wp-content > themes > enfold > config-woocommerce > config.php find (line 1141):

add_action(    'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );

just comment it out or remove.

Best regards,
Nikko

Hi hsanz,

Country of origin is in the philippines.
I already tried vpn which is a feature in opera browser that worked when some countries are not allowed access but I get the same result.

Best regards,
Nikko

Hi restube,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi jb84,

Can you give us ftp access? just post the details in private content.

Best regards,
Nikko

Hi Jeanne,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey bakbek,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey peterolle,

If I’m not mistaken that css is used to make sure that the video will preserve its aspect ration (width and height ratio) and also helps the videos be responsive.
Here’s the full code used in video.css:

.avia-video iframe, .js_active .avia-iframe-wrap iframe, div .avia-video .avia-iframe-wrap {
    position: absolute;
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    padding: 0;
}

Iframe’s always have height and width set on it’s attribute, the problem with this if it’s placed in a small container let’s say 300px, the width of the iframe becomes 300px but height is still the same which is 502px.
If you’re having issues with it, wrap it inside a div with a class of avia-iframe-wrap, example:

<div class="avia-iframe-wrap"><iframe width="670px" height="502px" src="https://www.kickstarter.com/projects/656400238/eyeclick-iphone-4-4s-camera-remote-0/widget/video.html" frameborder="0"> </iframe></div>

Hope this helps.

Best regards,
Nikko