Hi ginnywills,

Try adding this css code, let us know if this helps:

@media only screen and (max-width:767px) {
  .responsive #top #wrap_all #header {
    position: fixed;
  }

  .responsive #top #main {
    padding-top: 82px !important;
  }

  .responsive #top.home #after_full_slider_1 {
    display: none;
  }

  .responsive #scroll-top-link {
    display: block;
  }
}

Best regards,
Nikko

Hi Ananth,

You can request for assistance from your hosting provider, I think you’ll just need to present the issues you’re having.

Best regards,
Nikko

Hi Ananth,

Yes, we’ll try to help get it up on your site.

How do i import the images from the theme and upload?
There are 2 ways one is going to Enfold > Demo Import and the other one is via xml (Tools > Import), however there’s some security issue (as shown in the first screenshot).
I tried to add some image manually but I got an http error (2nd screenshot in private content), I think if the security and http error issue is fixed, I think the demo import will work flawlessly.
For http error, try to do the suggestions here: https://wpfixit.com/how-to-fix-http-error-when-uploading-images-in-wordpress/

How do i make it look exactly like the demo theme?
I think if the import worked without issues, then you should have it exactly like the demo.

Best regards,
Nikko

Hi Joel,

Yes, it’s possible, use this code instead:

#top.archive.category .avia-content-slider .slide-meta {
    margin-left: -8px;
}

Best regards,
Nikko

Hey JPGlobal,

I think you’re client updated wordpress that’s why the editor has changed.
If you’re using Enfold 4.5.2 and higher, go to Enfold > Theme Options > Select Your Editor, set this to: Use WP Classic Editor.
If it’s below the version mentioned then just install a plugin called Classic Editor and activate it and that should fix it.

Best regards,
Nikko

Hi imokweb,

Maybe some js files didn’t load at that time, anyway we’re glad that it’s fixed :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi anantharam,

I’ll be closing this thread, since it’s a duplicate.
We will be answering in your other thread: https://kriesi.at/support/topic/theme-import-is-not-working-somebody-help-me-please/

Best regards,
Nikko

Hey webdesign,

I’m not really sure what you’re trying to achieve, can you give us a link to the page showing what you mentioned? so we can have more context.

Best regards,
Nikko

Hey Richard,

Your site could not be accessed, so the admin access won’t be able to help us fix the issue.
What’s the version of Enfold you’re using on the site?
We will most likely need to access your files either via ftp or cpanel so we can check further on it.

Best regards,
Nikko

Hi guttogjente,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey Tisha Clark,

Thanks for contacting us!
There’s no yearly renewal and downloading for updates is unlimited.
However theme support expires and you will need to renew it if you need help from our support.
The price for support extension is also cheaper and you don’t need to pay for the full price.
I hope this answers your question :)

Best regards,
Nikko

Hi oscarluque,

Yes, as for theme updates, footer is rarely updated so you shouldn’t worry about it.
Even if there are changes in footer.php it would most likely not cause any issues but if you want to make sure that your footer is updated as well you can always compare your current footer.php (from the parent theme) and the latest version’s footer.php and compare it here: https://www.diffchecker.com/ if there are changes what I usually do is to just copy the latest version’s footer.php and add the customizations I made.

Best regards,
Nikko

Hi Chris_85,

Thanks for giving us admin access, I have fixed in your child theme (woocommerce > archive.php).
I have replaced:

<div class="container-left-sp single-product-main-image alpha">
                <a class="lightbox-added lightbox avia_image" href="<?php echo $special_product['image']['url']; ?>"  rel="lightbox" title="" rel="product_images[grouped]">

with:

<div class="container-left-sp single-product-main-image alpha post-entry">
                <a class="lightbox avia_image" href="<?php echo $special_product['image']['url']; ?>"  rel="lightbox" title="" rel="product_images[grouped]">

Let us know if you need further assistance.

Best regards,
Nikko

Hi Micheal0424,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi neotel2k,

Thanks, can you tell us how we can make the stage site public?
If I try to check it with pagespeed: https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.neotel2000.com%2F-staging-neotel%2F&tab=desktop it tests the login page instead of the actual homepage for the stage site.

Best regards,
Nikko