Hi Lucyhall,

To assist you further, please provide us with your login credentials by following these steps:

1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
3. Click on “Create New” to generate a temporary login.
4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
5. Click “Submit” to create the temporary account.
6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

If you have any further questions or concerns, please let us know.

Best regards,
Nikko

Hi thinkjarvis,

We have reported this issue to our devs.
Also, it does not work as well even if the cart icon is set to Always Display floating on the side

Best regards,
Nikko

Hi Reto,

I’m glad to hear that you were able to resolve the issue.
Just create a new thread if the issue shows or if you need any assistance.

Best regards,
Nikko

Hi tammiviestinta,

The link you gave does not seem to work please check (I think it is only working if you’re logged in to your account).

Best regards,
Nikko

Hi Sandy,

I’m glad that Ismael could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi mischael1,

You can use Custom Element Templates for that.
Please check our documentation for further information: https://kriesi.at/documentation/enfold/custom-element-templates/
Hope it helps.

Best regards,
Nikko

Hi Xavier,

I have checked that page and it seems the page itself is problematic for unknown reasons, I could not see any errors but it is not updating as you mentioned.
I tried to duplicate the page (link in private content) and made some changes on the text and it does update properly, also I tried to add a menu item, which I have already removed and it was added instantly on the page I created but not on https://www.pp-neo.fr/comment-voter/
The only solution I could recommend is to recreate the page, you can use the page I created and just remove the added text (-12345) and change the url.

Best regards,
Nikko

Hi So Evolve,

Please edit Masonry, and go to Styling > Pagination, then change the following:
– Post Number to 3
– Pagination to No option to view additional images
Hope it helps.

Best regards,
Nikko

Hi Bonny,

Thanks for contacting us!
Since it’s a very long time that it hasn’t been updated, I would suggest backing up your site first (if the hosting provider has that option then you can use it, if not you can use plugins to make a backup.
To make it less risky, try to setup a staging site first, it’s basically just a duplicate of your live site and placed on a subdomain where you can try to update without affecting your live site, some hosting provider offer an option to create a staging site via cpanel, but if your webhost does not have it on your Cpanel then you can use a plugin, please check this tutorial: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress
If it’s working properly then you should be able to do the same process on the live site, if it’s not then you can request help here and we’ll try to help you fix any issues.

Best regards,
Nikko

Hi Xiscoj,

Can you create a new thread and then please include a temporary admin access? so we can check on it further.
Just post the credentials in private content. (New thread is required since the thread creator can see private content as well).

Best regards,
Nikko

Hi Stefan,

I think that’s the only extension you need to enable.
Can you give us temporary admin access? so we can check further on the issue.
Just post the credentials in private content.

Best regards,
Nikko

Hi jb84,

Enfold doesn’t provide a sitemap, however, you can use plugins to provide for that sitemap feature.

Best regards,
Nikko

Hi tebitrongmbh,

I tried to put a gif inside a tab in a tab section however I’m not seeing the same issue.
Can you give us a link to the page mentioned? so we can inspect it.

Best regards,
Nikko

Hi bardur,

1. There’s a weird problem where images sometimes collapse into each other. Anyone know why and how to fix it?
I can’t seem to see the issue in the link you gave, can you give us a screenshot for it?

2. Sometimes H text will spill out of the screen to the right. Why doesn’t the text stay inside the box? I’ve tried all kinds of CSS, but none of it seems to work. How to fix?
Please try to add this CSS code in Quick CSS:

#top #wrap_all .all_colors h1 {
    overflow-wrap: break-word;
}

Best regards,
Nikko

Hi Hi Nico313,

The link is going to a 404 page, I tried to login but can’t seem to find the login page link.

Best regards,
Nikko