Hi Marcel,

No worries, I’m glad to hear that it’s all good.
Let us know if you need further assistance related to this topic or if we can close this thread.

Best regards,
Nikko

Hi oladigital_co,

Thanks for giving us admin access.
I have added this CSS code in Quick CSS:

@media only screen and (max-width:767px) {
  #top.single-portfolio #section-container-width .av-horizontal-gallery {
    overflow: visible !important;
    min-height: 290px !important;
    margin-bottom: 20px;
  }

  #top.single-portfolio #section-container-width .av-horizontal-gallery .av-horizontal-gallery-wrap {
    max-width: 100vw;
  }

  #top.single-portfolio #section-container-width .avia-slideshow-controls {
    display: block !important;
  }

  #top.single-portfolio #section-container-width .avia-slideshow-controls a {
    opacity: 1;
    filter: alpha(opacity=100);
  }

  #top.single-portfolio #section-container-width .avia-slideshow-controls a:before {
    padding: 0 !important;
  }
}

Let us know if you need any modification to it.

Best regards,
Nikko

Hi djcopywriter,

Thanks for giving us admin access.
I have checked it and even turned on WordPress debug and logging and I could not see the issue appearing again.
The last one in the error logs is Sept. 26 and seems to be fixed.

Best regards,
Nikko

Hi Zach,

I tried to login even with the IP you gave but I’m still getting:

ERROR: THE PASSWORD YOU ENTERED FOR THE USERNAME IS INCORRECT. LOST YOUR PASSWORD?

Best regards,
Nikko

Hi djcopywriter,

The login form now loads however the admin access still does not work.
FTP as well didn’t work, even changed different settings and the alternative to the username.
Please try to do the following:

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Jason,

You’re welcome:)
Please add this CSS code as well:

.slide-entry.av_one_fourth a.slide-image img {
    width: 100%;
}

Best regards,
Nikko

Hi Zach,

I don’t think there’s much change with the columns from Enfold 4.4 to the current version however since there are 3 factors that most likely affected it Enfold, WordPress and Learndash and the changes that come with it over time most likely caused it, I could not 100% guarantee that it would not happen again but I’m certain that our developers are trying their best to still make the page builder as compatible as possible with WordPress and plugins especially the major plugins.
For the 3 things you listed, I tried to log in again with the credentials you gave, however, it does not seem to work now, please check.

Best regards,
Nikko

Hi djcopywriter,

Can you give us FTP access? I tried to login, but probably the server is overloaded.

Best regards,
Nikko

Hi zwalkcodes,

Though Enfold is a responsive theme however we do add image height and width as it’s now used for Google Pagespeed’s metric (CLS).
Can you point us to the image that has no height and width specified?

Best regards,
Nikko

Hi zwalkcodes,

Thanks, I have modified one course and one module (link in private content) and it seems to work properly.
I just replaced the 1/1 Column to a Color Section and the 1st Color Section with column inside it, I added a 148px top padding.

Best regards,
Nikko

Hi Phet,

Thanks for providing us admin access.
I was able to check it on your end but could not figure out why this is happening.
I tried to reproduce the same on my end with WPML active however I do not get the same result.
Does your server have some internal caching built into it?
I tried to leave only 2 plugins on your staging site Woocommerce and UberMenu 3 – The Ultimate WordPress Mega Menu and it seems to show the same result.

Best regards,
Nikko

Hi ryandxd,

Thanks, the pages you listed are fixed now.

Best regards,
Nikko

Hi connect4consulting,

I’m glad to hear that :)
It may just have taken some time before the cache is flushed out.
Thanks for using Enfold and have a great weekend!

Best regards,
Nikko

Hi ced23,

We’re happy to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey Hugo_R,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko