Forum Replies Created
-
AuthorPosts
-
October 6, 2020 at 3:58 pm in reply to: Error message: There has been a critical error on your website. #1250875
Hi Stephen,
I see, we will wait for it then.
Best regards,
NikkoHi Thorsten,
You’re welcome :)
That’s all the changes I’ve made.
If you want to see the changes you can compare the code I posted with the code in enfold > includes > loop-index.php and see the difference here: https://www.diffchecker.com/diffBest regards,
NikkoOctober 6, 2020 at 2:31 pm in reply to: Enfold 4.7.6.3 Update Breaks Multiple Pages On Site #1250857Hi stamjoe1,
You’re welcome :)
Yes, it’s updated however I would still recommend having a backup every time before doing an update just to be sure.
Although Enfold is compatible with WordPress 5.5.1 but I can’t say for other plugins you might be using.Best regards,
NikkoOctober 6, 2020 at 11:15 am in reply to: Enfold 4.7.6.3 Update Breaks Multiple Pages On Site #1250803Hi stamjoe1,
Thanks for giving us FTP access.
Please try to check again your site.Best regards,
NikkoOctober 6, 2020 at 10:44 am in reply to: Error message: There has been a critical error on your website. #1250797Hi Stephen,
I see, can you try to use this plugin instead: https://envato.com/market-plugin/upgrading/
Let us know if it helps.Best regards,
NikkoOctober 6, 2020 at 7:46 am in reply to: Icon font manager will not import fontello icon pack #1250742Hi CurlyHost,
Thanks for giving us admin access.
I have checked this font in the media library: fontello-4193edda.zip and upon extracting it, it’s not in the correct format and structure.
To fix this, you need to do the following:
1. Extract or Unzip the zip file
2. Go to the folder generated then find the font folder then try to zip it and use that zip file to upload.
Hope it helps.Best regards,
NikkoHi Boris,
I’m glad to hear that.
As for the labels, you can use if statement as well as $element[‘label’]
For example in the Contact Form, you have Form Element Label with the value of Name and you want it to show and the others are without a label, you can change:$message .= $field_value." <br/>";to
if( $element['label'] == 'Name' ) { $message .= $element['label'].": ".$field_value." <br/>"; } else { $message .= $field_value." <br/>"; }Best regards,
NikkoOctober 6, 2020 at 6:39 am in reply to: Error message: There has been a critical error on your website. #1250707Hi Stephen,
I have checked it and it says this:
No Updates available. You are running the latest version! (4.7.6.3)Download Package URL: Errorcode 404 returned by Envato: Not Found: - description: The purchase you have requested is not downloadable at this time.: - Possible cause: your download limit might be exceeded - please try again later. Download Package URL: A problem occurred accessing your download link. Unable to perform update. Following Envato package errors occurred: Enfold - Request for Download URL failed.Can you give us a list of that token’s permission? so we can try to evaluate it.
Best regards,
NikkoHi Design2,
Unfortunately, we don’t have a demo site in which you can test with.
You can see the preview of the features here: https://kriesi.at/themes/enfold-2017/features/
Here’s a video that shows the elements and inside the page builder: https://www.youtube.com/watch?v=Dbgy4dPf7R4
And our documentation: https://kriesi.at/documentation/enfold/As for Enable Content Copy, I believe the similar feature we have for that is Importing the Demo Content.
Here’s the preview we have for that: https://kriesi.at/themes/enfold-2017/features/#av_section_6Best regards,
NikkoHi Videmi,
Thanks for giving us admin access.
I was short of one b this is the right code:if( $display_name == 'Dribbble' ) { $display_name = 'Reo.de'; }I have modified it on your site (link in private content, however, it’s not changing.
Is there any internal caching in the server which prevents it from working? If yes, please flush out the cache or temporarily disable it.
I tested the code and it worked properly on my end.Best regards,
NikkoHi Marco,
I tried it and it works properly. I tried modifying h6 in Advanced Styling and then remove after and it all goes well.
There’s no js error either, it maybe just a caching issue (browser fetching older cached js files)
Can you try to clear the browser cache? or if you’re in Chrome, try to use Incognito mode.Best regards,
NikkoOctober 6, 2020 at 5:39 am in reply to: Enfold 4.7.6.3 Update Breaks Multiple Pages On Site #1250689Hi stamjoe1,
I apologize for the delayed response.
Please give us FTP access to your site.Best regards,
NikkoHi Thorsten,
Thanks for giving us admin access and I apologize for the delay.
I have modified your child theme, I added the includes folder and created loop-index.php in it.
Inside that file, I pasted this code: https://pastebin.com/03GEntmjPS. This only works if Blog Style is set to Single Author, big preview Pic (no author picture is displayed, feature image is big)
Best regards,
NikkoHi newki75,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi mnydish,
Unfortunately, there’s no option or feature to auto-rotate horizontal gallery.
I would suggest using sliders instead.Best regards,
NikkoHi edgold,
Can you give us a link to the page? so we can give a more accurate answer.
Best regards,
NikkoOctober 3, 2020 at 1:31 pm in reply to: Disk space gets full too quickly due to too many images #1250315Hi Markus,
We’re glad to hear that :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHey newki75,
Please try to add this CSS code in Quick CSS, located in Enfold > General Styling:
#top .pagination-slider .pagination { text-align: center; } #top .pagination-slider .pagination .current, #top .pagination-slider .pagination a { float: none; display: inline-block; }Best regards,
NikkoHey ThorstenFB,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey edgold,
Please try to go to Enfold > Sidebar Settings > Page Sidebar navigation, then turn this off.
Let us know if it helps.Best regards,
NikkoOctober 3, 2020 at 11:39 am in reply to: Feature request: WooCommerce Enable Banner for Attribute Archive pages #1250299Hi Thomas,
I have forwarded your request for our devs to review.
Please try to use this hook provided by Woocommerce:woocommerce_before_main_contentOr you can override the woocommerce template: https://docs.woocommerce.com/document/template-structure/
Hope it helps.Best regards,
NikkoHi Talker77,
The only way to insert pictures in the table is via HTML code, which uses this format: (just replace image_url with the correct image link)
<img src="image_url">Best regards,
NikkoOctober 3, 2020 at 11:10 am in reply to: Please help…fatal error website homepage after updates #1250294Hi Fevzi_C,
Please update to the latest version (4.7.6.3), the current version you’re using is 3.8.4.
Try to do update via cPanel or FTP:
– https://kriesi.at/documentation/enfold/install-enfold-theme/#install-vianbspcpanel
– https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftpBest regards,
NikkoOctober 3, 2020 at 11:02 am in reply to: Icon font manager will not import fontello icon pack #1250293Hi Andrea,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Fiachra,
Can you give us a screenshot of the issue?
I have checked it and I don’t seem to see the issue on my end.Best regards,
NikkoHi Design2,
Thanks for contacting us.
First of all, we are using our own page builder (Advanced Layout Builder).
As for the demo content, we have an option in the Theme Options to import all the demo that you’d like to use.Best regards,
NikkoHi ggoulet,
I tried to check the footer and it seems to render properly at all times on my end.
Can you try clearing out the browser cache?Best regards,
NikkoHi Marco,
Thanks for giving us admin access.
You’re still using Enfold 4.5.7, please update to the latest version (4.7.6.3) and make sure to have a backup first.Best regards,
NikkoHey GroetenvanMarc,
You’re still using Enfold 3.8.4 and the latest version is 4.7.6.3.
Updating via Theme Options won’t work any more since envato has totally removed the use of API keys and now are using tokens.
Please try to follow these steps to update Enfold (make sure to have a backup):- Login to ThemeForest and download the Enfold theme.
- Right-click over the downloaded zip file and extract/unzip it.
- It should generate a new folder, open it and look for the enfold folder
- Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
- Log in to WordPress as and Admin.
- Install and activate a maintenance plugin and put your site in Maintenance mode.
- Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
- Click on the ADD NEW button.
- Click on the UPLOAD THEME button.
- Click BROWSE and choose enfold.zip file
- Click the INSTALL NOW button and switch to Enfold or your child theme.
- Remove the maintenance mode then deactivate and remove the maintenance plugin.
Since envato is not using API key anymore, you will need to register the theme again in order to update via Theme Options, please follow the instructions in our documentation: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
NikkoHi epurchase,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
AuthorPosts
