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Viewing 30 posts - 7,411 through 7,440 (of 25,536 total)
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  • in reply to: Error font icons medical #1260261

    Hi charnisch,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Full-width-Slider shows empty -list #1260260

    Hi subnoodle,

    Thanks for the admin access.
    I have tried to check on it further but slider is not displaying the inner content of avia-slideshow-inner and there’s no js error that’s appearing, plugins and environment is similar with the other site that’s working properly.
    Can we request for FTP access on your site that has the issue? we’ll need to have a deeper look at this.

    Best regards,
    Nikko

    in reply to: Scroll down menu container #1260208

    Hi Iceman,

    You can try to use this CSS (just change the colors):

    .header-scrolled #header_main {
        background-color: blue;
    }
    
    .header-scrolled #header_main #avia-menu .avia-menu-text {
        color: white;
    }

    Best regards,
    Nikko

    in reply to: Preview images same sizes #1260207

    Hi brand,

    You’ll just need to change the setting in the Blogpost from using Title and Summary to just Title Only.

    Best regards,
    Nikko

    in reply to: overwrite element padding #1260204

    Hi,

    Ok, but i see “template-page content” and not just “content”. So i don’t understand this one very well.
    should write the “parent ( dot ) class name of the content ( which here is named “content” ) ” . Am i correct ?

    Yes, there are more than one class shown in that div but you can just pick one (or more), for this example I just picked content.

    it would mean that i should write “.page-id-2219#after_submenu .content” ? am i correct ?
    Almost, it should be .page-id-2219 #after_submenu .content

    what should i name, as it’s not a div, it’s above the header and body … and i’d just like to overwrite the padding to 0 And about this logo :
    It does not matter as long as you get the right class name or id, just make sure the selector is in the right order. Something like this , which is like above .page-id-2219 is the parent, #after_submenu the subparent and .content is the target element.

    should i call it “#inner-container . logo” ? so i could tell it to have a distance on the left from the side of the inner container.
    No, since inner-container is a class, it should be .inner-container .logo

    One more thing, i could change the color values of the full width submenu element links, in “general styling”. but even when changing the fonts in “body”, in “advanced styling”, it didn’t change the fonts sizes of these links. i can’t locate it. it’s strange because i can still change their font family, normal/bold … but not the size.
    You can try to inspect that element and try to check if there are css conflicts that causes the issue.

    Best regards,
    Nikko

    in reply to: Can't set up Enfold Child #1260202

    Hi Konstantin,

    It should be Enfold Child.
    Also for the issue you mentioned, can you give us temporary admin access? so we can inspect further.
    Just post the credentials in private content.

    Best regards,
    Nikko

    Hi pathemeforestnet,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Theme Options missing #1260198

    Hi Ola,

    I tried to login to themeforest using the login you gave however it requires a passcode:

    Your sign in attempt seems a little bit different than usual. This may have been because you are signing in from a new location or from a different device.

    Try asking for assistance from envato/themeforest support.

    Best regards,
    Nikko

    in reply to: Theme Options missing #1260117

    Hi Copenpsyk1,

    Thanks for providing the admin access.
    You’ll need to follow the three steps mentioned in our documentation: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
    Once the token is generated, use it to fill in Enter a valid Envato private token

    Best regards,
    Nikko

    in reply to: tabs behaviour after update #1259870

    Hi Erdrol,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Redirect User after login #1259868

    Hi Cherryadvertising,

    I would suggest using membership plugins for this feature (or maybe some third party plugins that allows this feature).
    If you know how to code then, this one might help: https://wordpress.stackexchange.com/questions/195603/how-to-add-users-roles-dropdown-in-registration-in-wordpress

    Best regards,
    Nikko

    in reply to: Theme-options enfold no longer visible #1259863

    Hi creatorke,

    Since you are still using Enfold 4.4.1 which is dependent on jQuery migrate file which WordPress has decided to remove in version 5.5, I would suggest upgrading your theme to the latest version (make sure to have a backup first).
    If you don’t want to upgrade at the moment, then I would suggest a temporary solution which is using Enable jQuery Migrate Helper plugin.

    Best regards,
    Nikko

    in reply to: Technique used on demo site? #1259843

    Hi ihf-eramstad,

    This is another solution as well:
    1. Create a Grid Row and set it to 4 columns.
    2. In each column put an Image element with the following settings:
    Content tab:
    – Image Caption: Yes
    – Caption: (write anything)
    Styling:
    – Image Styling: No Styling
    – Image Alignment: Center
    – Caption Overlay Opacity: 0.7
    – Caption Overlay Background Color: (anything but the demo uses #6786a1)
    – Caption Font Color: #ffffff (demo)
    Advanced:
    – Image Fade in Animation: none
    – Image Hover effect: Yes, slightly increase the image size
    – Caption Appearance: Always display caption
    Set the link as well if needed.
    Just duplicate this image for other columns and just change the image and caption.
    Hope this helps.


    @cherrmann
    thanks again for helping out :)

    Best regards,
    Nikko

    in reply to: Theme Options missing #1259829

    Hi Ola,

    I have received the login link and username in private content.
    Just post the password in private content as well, this will not be shown to other people, only you and all moderators :)

    Best regards,
    Nikko

    in reply to: Fatal error trying to customize Enfold #1259828

    Hi HuxburyQuinn,

    Thanks for confirming that updating to the latest version fixes the issue :)

    Best regards,
    Nikko

    in reply to: Error Messages on Blog Category Pages #1259825

    Hi Corina,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Can't set up Enfold Child #1259824

    Hi Konstantin,

    Based on the screenshot you gave, there are two things that are wrong, first one is loop-index.php and loop-comments, should be inside the includes folder.
    The second one is postslider should be in shortcodes folder.
    As for child theme files that need to be updated and what’s the point of it then, I think you will rarely need to update the theme files and child theme does preserve the tweak in your theme files.
    For example (had some cases in this forum with this issue), if you have modified header.php then a major update is being made in Enfold, and in this case, header.php is being updated since some features for the header has been added, then most likely you will need to have your header.php modified again to include these new code inserted on it, otherwise, even though you will still have your header intact but unless you update it then you won’t be able to use the additional features.

    Best regards,
    Nikko

    in reply to: Phone number and social icons on mobile issues #1259814

    Hi ilonka78,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Partner logo element to big on mobile #1259812

    Hi ilonka78,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Enfold Theme #1259810

    Hi David,

    Thanks for contacting us!
    Yes, once you purchased Enfold you can use the images used in the demo.
    And for your other questions, once you have installed and activated Enfold, there are two paths you can go, the first one that is usually done by other users is to import one of the demos (here are the selections: https://kriesi.at/themes/enfold-overview/ ) then modify it with their content, the second one is building it from scratch which some users do as well.
    Enfold is flexible and with our Advanced Layout Builder, you can build your site with ease even from scratch.

    Best regards,
    Nikko

    in reply to: Theme Options missing #1259806

    Hi Ola,

    No, I can’t see it.
    Can you try to repost here again?

    Best regards,
    Nikko

    in reply to: Possible to auto mute all videos? #1259805

    Hi GregDunn,

    I see, can you add this CSS code as well:

    #top .av-video-slide .avia-slide-wrap, #top .av-video-slide iframe {
        background-color: #fff6eb;
    }

    Best regards,
    Nikko

    in reply to: Possible to auto mute all videos? #1259759

    Hi Greg,

    Thanks, I have checked the screenshot and it seems to be working properly.
    Screenshot in private content.

    Best regards,
    Nikko

    in reply to: Audio player not loading #1259757

    Hi awjensen,

    I see, can you try to update your PHP version from 7.2 to 7.3? and see if this helps.

    Best regards,
    Nikko

    in reply to: H1 color on ONLY one page #1259756

    Hi buciks1,

    I have checked the link you gave and Rikard’s code worked properly.
    I have posted a link to the screenshot on my end.

    Best regards,
    Nikko

    in reply to: Distance between header and content mobile #1259755

    Hi,

    Can you try to replace this code I gave:

    @media only screen and (max-width:767px) {
      .home #main .content.av-content-full {
        padding: 0;
      }
    }

    to:

    @media only screen and (max-width:767px) {
      .home #main .content.av-content-full {
        padding: 0;
      }
    
      .responsive #top.home #wrap_all .container {
        width: 90%;
        max-width: 90%;
      }
    
      #top .no-content-slider-heading {
        display: none;
      }
    }

    Best regards,
    Nikko

    in reply to: overwrite element padding #1259754

    Hi yes9310,

    The answer is actually in your screenshot :)
    In here https://imgur.com/jO8CMzu I could see that the div that is wrapping the container (parent) is an ID of after_submenu and then when the content inside the container is revealed in this screenshot https://imgur.com/WuNeC5U it shows the class of content thus we could conclude that the selector you should use is #after_submenu .content. The only problem with this is it will affect other pages, to make it page specific you’ll need to inspect the body tag and check for the page-id-xx (xx is the page ID number) then you’ll need to change the selector to .page-id-xx #after_submenu .content
    Let us know if you’ll need further information regarding this.

    Best regards,
    Nikko

    Hi Emese,

    Thanks, I could access the FTP.

    I tried to rename the plugins folder which now don’t show the errors and would redirect to the login page however when I use the email address and password combination, I get this:

    Unknown email address. Check carefully or use the username.

    If I would use the username and password then I would get the error posted in private content.
    You can do the same procedure by accessing via FTP then just rename plugins folder with anything else (renaming it back to plugins should make all the plugins work again).
    It’s hard to proceed from here unless we can have access to cPanel and change the password directly in the database, I would suggest doing the procedure I mentioned and try to login.
    The issue is most likely caused by one of the plugins.

    Best regards,
    Nikko

    in reply to: Favicon with transparent background #1259635

    Hi angereichert,

    You’re welcome :)
    I guess I would suggest changing it there on your end.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Error font icons medical #1259634

    Hi charnisch,

    You can download it here: https://ufile.io/6kjwfhyh
    Hope it helps.

    Best regards,
    Nikko

Viewing 30 posts - 7,411 through 7,440 (of 25,536 total)