Hi marlonvanwyhe,

Can we request for cPanel access? or atleast FTP access? so we can try to investigate on it further.

Best regards,
Nikko

Hi Joan,

Thanks, it seems to be loading properly when CSS file merging and compression is disabled in Enfold > Performance.
If it is enabled, since it’s merged with other CSS files it does not seem to show up but the code is actually merged.

Best regards,
Nikko

Hi hsmmarketing,

No worries, just post here when you have created the account.

Best regards,
Nikko

Hi Jacopotj,

Can you tell us the details on what actions are made before those issues appeared?
If it is a theme issue as you have said then this would be a common issue on this forum but this is the first time I have heard of this issue and giving us more details would help us evaluate it.
If we can reproduce the issue then it could be a bug of the theme and we’ll forward it to our devs.

Best regards,
Nikko

Hi Syful Ahmed,

You’re welcome and thanks for using Enfold :)
Just open up a new thread if you need assistance.

Best regards,
Nikko

Hi Joan,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Akiko,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Slava,

Thanks for giving us both link and screenshot.
There’s a js error showing in the bottom, can you try to disable all plugins and check if it fixes the issue?
If yes, try to enable the plugins one by one to know which one is causing it.

Best regards,
Nikko

Hey heppa1,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi jorisbl,

I believe you can use 1/1 for those sections with single column and 2/3 + 1/3 to those two columns.
Then for the posts, you can use Blog Posts and set its Blog Style to Grid Layout and just show a specific category in each section.
I hope that helps.

Best regards,
Nikko

Hi Hue-Marketing,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey hsmmarketing,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi elfuego1340,

Try to add animation: none; or (if it doesn’t work) animation: none!important; to:

#top .av-siteloader {
    background: url(https://website.com/path/to/logo.jpg) center center no-repeat;
    background-size: contain;
    border: none;
    height: 120px;
    width: 120px;
}

it should look like:

#top .av-siteloader {
    background: url(https://website.com/path/to/logo.jpg) center center no-repeat;
    background-size: contain;
    border: none;
    height: 120px;
    width: 120px;
    animation: none;
}

Hope it helps. :)

Best regards,
Nikko

Hi fcp,

I see, please add this code in functions.php of your child theme:

function enfold_default_icons($icons) {
	$icons['wishlist'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue807'); 
	return $icons;
}
add_filter('avf_default_icons', 'enfold_default_icons');

Then you’ll also need to add this code in the enfold_woocommerce_cart_dropdown function:

$output = "<ul id='menu-item-wishlist' class='menu-item'>";
$output .= "<li class='wishlist-item'><a href='#replace_with_link'><span ".av_icon_string('wishlist')."></span></a></li>";
$output .= "</ul>";

place it above:

$output .= "<ul id='menu-item-profile' class='menu-item'>";

Best regards,
Nikko

Hi jeiceta,

I think the reason why it’s returning an array is because the Return Format of the image field is Image Array (which is set by default) and the code you used is for Image ID as written in the ACF documentation: https://www.advancedcustomfields.com/resources/image/

Best regards,
Nikko