Forum Replies Created
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Hi Daniel,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoDecember 22, 2020 at 2:35 am in reply to: Problem Updating Theme: "Download Package URL: Errorcode 404 returned by Envato" #1269201Hi stagecoachtc,
We’re glad to hear that :)
Thanks for using Enfold and have a Merry Christmas :DBest regards,
NikkoHi LaBruzziMediaCraft,
You’re welcome, we’re happy to hear that it’s fixed :)
Thanks for using Enfold and Merry Christmas :DBest regards,
NikkoDecember 21, 2020 at 4:35 pm in reply to: Page editing is not working since WordPress update #1269082Hi willjepson,
Thanks for giving us admin access.
I have checked some of your pages and ALB seems to work properly, is that only on specific pages?Best regards,
NikkoHi Alwin,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Kate_Pascal,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Marcus,
The issue seems to be related to jQuery changes made in WP 5.6.
Please install this plugin Enable jQuery Migrate Helper then set jQuery version to legacy 1.12.4-wp version.
We are going to release new version of Enfold soon to make the theme officially compatible with WP 5.6.Best regards,
NikkoHi Menny79,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi wzshop,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Cocoa,
Thanks for giving us admin access.
I have checked your pages and drag and drop works properly on my end, please try to clear the browser cache.
If you are using Google Chrome, please try to use incognito mode and check.Best regards,
NikkoHi navindesigns,
I have replaced it with this code:
.avia-image-container.amazon { position: absolute; bottom: 0; }Let us know if you need further assistance.
Best regards,
NikkoHi navindesigns,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoDecember 21, 2020 at 4:12 pm in reply to: Change Mobile Icon On Mobile Does Not Work Thru Functions.php #1269063Hi badoes,
I apologize for my mistake, I was too focused with the icon’s code.
The hamburger menu you see on mobile used for navigation is purely CSS.
You will need to redefine the avia_append_burger_menu function in order to change it to use an icon.Best regards,
NikkoHi Theodore,
I have inspected your site and the code isn’t fetched.
You can confirm this by right-clicking the slider in the greek language, click Inspect Element, and click the div with a class of container.
Try flushing out the cache as it is most likely the cause of the issue.
Otherwise, please extend the login you gave as it has already expired.Best regards,
NikkoHi evanskathy,
Your site is now updated to the latest version of Enfold.
Please review your site.Best regards,
NikkoHi dpeezie,
Thanks for giving us FTP access.
Please review your site. :)Best regards,
NikkoDecember 21, 2020 at 3:23 pm in reply to: WP Podcast only works on start – in posts, pages and footer it is broken #1269043Hi KittenAdmin,
Thanks for giving us admin access. :)
This is now fixed, please review your site.
In Enfold > Performance > Self hosted videos and audio features (WP-Mediaelement scripts), I have set it to Always load media features (= WP default behaviour)
Let us know if you need further assistance.Best regards,
NikkoHi Tim,
We’re glad to hear that and thanks for sharing a very helpful tip :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi navindesigns,
We have added this code in your Quick CSS:
.avia-image-container.amazon { display: flex; align-items: flex-end; }Please review your site :)
Best regards,
NikkoHi navindesigns,
I have modified the Color Section at the bottom of the page and set its Custom ID Attribute to myfooter.
Please add this CSS code in Quick CSS, located in Enfold > General Styling (just change the font size value, the default size is 18px):#top #wrap_all #myfooter .social_bookmarks li a { font-size: 24px; }If you need to use this on other pages, then just set the section’s Custom ID Attribute to myfooter.
Best regards,
NikkoHi navindesigns,
We have added the code to your site, please review your site :)
Best regards,
NikkoHey navindesigns,
Please try adding this CSS code in Quick CSS, located in Enfold > General Styling:
@media only screen and (max-width:767px) { #top #wrap_all #buybook .social_bookmarks { text-align: center; } #top #wrap_all #buybook .social_bookmarks li { display: inline-block; float: none; margin: 0 9px; } }Best regards,
NikkoHi DanielNikolic,
We have applied the solution posted here: https://kriesi.at/support/topic/portfolio-pagination-not-working-portfolio-entries/#post-1258856
Also, we refreshed your permalinks and it seems to work properly now, please review your site. :)Best regards,
NikkoHi amepro,
Can you give us the link to the page where the issue is shown? so we can inspect on the page.
Best regards,
NikkoDecember 21, 2020 at 5:39 am in reply to: Can I delete all these random pages the theme comes with #1268941Hi samanthashea,
Thanks for using Enfold and have a great day!
Best regards,
NikkoHi virtualcom91,
For Capture 1, please go to Enfold > Performance > Disabling of template builder elements (set this to) Always load all elements then check if it shows properly.
For Capture 2, please go to Enfold > Performance > Javascript file merging and compression (set this to) Disable – no Javascript file merging and compression then check, if it doesn’t work then please try to flush out the cache first, disable all plugins and check to see if it still persists, if it does not, then enable the plugins one by one to know which one is causing the issue.
For Capture 3, you can ignore the Warnings, those are the files and functions that are dependent on jQuery Migrate which is removed in the current version of WordPress, if you look on the address you’ll what plugins are using it, you’re Enfold version should be good since it’s not listed there.Best regards,
NikkoHi sasha,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoDecember 21, 2020 at 5:12 am in reply to: Mobile menu error, mobile menu is not displayed, this happened after updating. #1268935Hi inmortal666rojas,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoDecember 20, 2020 at 11:41 am in reply to: Problem Updating Theme: "Download Package URL: Errorcode 404 returned by Envato" #1268747Hi stagecoachtc,
Thanks for giving us admin access.
I have checked it and it seems to be working properly now (screenshot in private content).Best regards,
NikkoHi Rodolfo,
As Victoria mentioned, you can use the same files (the ones you see on the Downloads page).
The difference will be in Theme Registration: https://kriesi.at/documentation/enfold/theme-registration/
If you have two domains/site that uses Enfold and each should use a unique private token since Envato knows how many Enfold themes you have purchased (in this case two) there won’t be any issue with Theme Updates however if only one Enfold is purchased then Theme Updates won’t work properly in one of the sites.Best regards,
Nikko -
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