Forum Replies Created
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Hi jonrouse,
I see, can you try this file instead (link in private content) :)
Best regards,
NikkoMarch 19, 2021 at 1:22 pm in reply to: There has been a critical error on this website. Can't access pages anymore. #1289156Hi SumanaNataraj,
Thanks for the screenshot.
I have restored the Order page, please review your site :)Best regards,
NikkoHi CosmicMoves,
Thanks for giving us a staging site.
It seems the issue was Cookie and Privacy Settings.
When the banner shows at the bottom, you’ll need to go to Settings > Other External Services > enable Google Webfonts, you can see it in the screenshot in private content.Best regards,
NikkoHi Fibou,
We apologize for the delayed response.
The link show this:No Preview Available. File is in owner's trashAlso the username is missing.
Best regards,
NikkoMarch 19, 2021 at 5:37 am in reply to: Social Media Icons (Social Profiles) – Open Mail Into A New Tab #1289094Hi vantagepointmg,
Can you give us a link to the site? so we can have a closer look.
Best regards,
NikkoHi jonrouse,
Thanks, try using this file.
I have updated it based on Enfold 4.8.1Best regards,
NikkoHi jonrouse,
Can you send to us your av-helper-slideshow.php?
You can post it in https://ufile.io/ or dropbox, then post the link in private content, so we can review the file.Best regards,
NikkoHi chervnsik,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Antiquaritaly,
The embed code or iframes are a bit limited.
Try adjusting the width and height value, the code shows its 600 (px) in width and 450 (px) in height.Best regards,
NikkoHi jonrouse,
Inside av-helper-slideshow.php, find this class: avia_slideshow, inside that class find this code/function:
public function __destruct() { unset( $this->config ); unset( $this->slides ); unset( $this->id_array ); }Then add the default_args function below it.
Best regards,
NikkoHi ChichesterDesign,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi ginnywills,
The code is correct.
For the location, it would not matter if it’s at the end or at the beginning.
Also, try to checkout this thread: https://kriesi.at/support/topic/fonts-and-fontawesome-icons-are-not-loading/#post-1267386Best regards,
NikkoHi bvinzens,
Can you tell us what version of Enfold are you using?
Best regards,
NikkoHi MGFDOTNET,
Can you give us the link to the page mentioned? so we can inspect it.
Best regards,
NikkoHey m,
Once you have modified a post whether it uses Advanced Layout Editor or not, it should show Revisions.
If you can’t find it, then see that Revisions is checked in the Screen Options (located on the upper right side of the page).
If you can’t find revisions, then you’re hosting provider (like wpengine) might be disabling it: https://wpengine.com/support/platform-settings/#Post_Revisions (hosted on WPengine)
Hope this helps.Best regards,
NikkoHi Actionrev,
I think a lightbox would not fit what you need since Masonry Gallery is basically showcasing photos and other graphics but not documents with little letters which would be hard to read.
Try to have the documents in PDF format then use some PDF viewer plugin, here’s a tutorial from wpbeginner: https://www.wpbeginner.com/plugins/how-to-add-a-pdf-viewer-in-wordpress/
Then you can put the shortcode inside the Code Block.
I hope you’ll find this tip helpful.Best regards,
NikkoHi jaimemerz,
The value is coming from a js script.
Please try to uncheck Shrinking Header in Enfold > Header > Header Behavior (tab).
Hope this helps.Best regards,
NikkoHi Simo,
I believe our Map element wouldn’t be sufficient for the interactive map that you’d like to have.
Please consider checking some WordPress plugins that might have the feature you need.Best regards,
NikkoHi Nat,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Osmar0811,
It’s possible but you’ll need to have an image (for the curve) and use it as a background image in the section below it.
If it needs some fine-tuning then we can help with CSS.Best regards,
NikkoHi TheURLdr,
Can you setup a staging site for us? so we can investigate on the issue without affecting your live site.
Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHi ImKevin,
We’re glad to hear that you have fixed it. :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Pelle,
Thanks for giving us access.
I tested it and it seems to work properly when I checked.
Please refer to screenshots in private content.Best regards,
NikkoHi ditteditte,
Have you added the code in functions.php?
If yes and it still does not work then, please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi info224,
Please try to disable CSS file merging and compression in Enfold > Performance.
If that does not help, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoMarch 18, 2021 at 7:56 am in reply to: "Space-Key" does not work anymore with advanced layout editor #1288894Hi TT2495,
Thanks for giving us admin access.
It seems you have already updated to the latest version of Enfold (4.8.1)
I tried to check on the issue you mentioned but I can’t seem to find the issue.
Can you give us steps on how to reproduce the problem?Best regards,
NikkoMarch 18, 2021 at 7:48 am in reply to: Googl Map Not Showing (possibly syntax error in Theme) #1288893Hi debucktravel,
Please create a separate thread and post your admin credentials in private content, so we can check on it further.
Best regards,
NikkoHi JCEmanuels,
We apologize for the delayed response.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoMarch 18, 2021 at 7:42 am in reply to: Errore Site Health: "Ci sono problemi con la connessione HTTPS del tuo sito web" #1288891Hey signumsrl,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi emanuelecocchiaro,
There’s a setting in Masonry Gallery called Element Title and Excerpt Styling, it should have an option to display at the bottom of elements.
If that’s not working then please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko -
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