Hi vantagepointmg,

I have checked your site (especially the portfolio page) and it’s displaying properly.
I have posted a screenshot link on my end in private content.

Best regards,
Nikko

Hi cdubose574,

Please try to add this CSS code in Enfold > General Styling > Quick CSS:

#top .wc-tab .yikes-custom-woo-tab-title {
    display: none;
}

Best regards,
Nikko

Hi Jason E,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi northernpacific,

Nothing has been changed with Enfold’s WYSIWYG editor and I also don’t see the same as the one you have posted in my Text Block.
Can you give us temporary admin access? so we can check it.

Best regards,
Nikko

Hi Ink_Eye,

Is the link in private content still the one you’re referring?
I tried to login with the credentials you gave but it doesn’t seem to work.

Best regards,
Nikko

Hi alelixin,

Can you give us temporary admin access as well as FTP access? so we can inspect the issue further.
Just post the credentials in private content.

Best regards,
Nikko

Hi Luisgasser,

Thanks for giving us FTP access.
I have checked on the issue and it seems moving Enfold and Enfold Child to another folder (basically forcing WordPress to use the default theme) does not remove the error.
What are the changes that you made recently? did you update the PHP version? try to undo those steps and see if it new errors that are appearing would go away.
Also, try to contact your hosting provider for assistance since the errors that are showing up are from WordPress and maybe the issue is more on the server.

Best regards,
Nikko

Hi ebrupa,

Thanks for providing the link.
I have checked the page and it’s loading properly.
Can you give us a screenshot on how it looks on your end?
Can you try to clear the browser cache and see if it helps.

Best regards,
Nikko

Hi saschapi,

You’re welcome :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi soniamilan,

Thanks for giving us FTP access.
I have checked the files however there’s no error_logs file.
Can you try to find this line of code in wp-config.php file:

define( 'WP_DEBUG', false );

and replace it with:

define( 'WP_DEBUG', true );

Then try to upgrade your PHP version and see the error and post it here.

Best regards,
Nikko

Hi Pandora,

Can you give us FTP access as well? so we can check the error logs and see the real cause of the issue.
Just post the credentials in private content.

Best regards,
Nikko

Hi saschapi,

Please check the private content.

Best regards,
Nikko

Hi northernpacific,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi GrafitecSon,

Thanks for giving us admin access.
After checking the posts and the categories, it seems to be working as it should, for example, the post in private content has post nav items of the same category and skips other posts that are not of the same category.

Best regards,
Nikko

Hi amyteslin,

I have checked your site and I don’t see any error on the shop page, is this already fixed?
If not, can you give us a screenshot?

Best regards,
Nikko