Forum Replies Created
-
AuthorPosts
-
September 19, 2021 at 1:06 pm in reply to: Deactivate header but activate the hamburger navigation #1321506
Hi Slaizze,
The hamburger navigation is part of the header, so hiding the header will result to the hamburger menu to be hidden as well.
A better approach might be to hide other things in the header except the hamburger menu.
There are different layouts for the header so a guess fix might not work properly.
Can you give us a mockup or screenshot of what you’d like to achieve?
Also, can you give us a link to your site? so we can see what it currently looks then try to give you CSS code that should help with what your trying to achieve.Best regards,
NikkoHi Walter Willimann,
Thanks as well for using Enfold and have a great day!
Best regards,
NikkoHi ESWEENEY113,
Yes, it’s possible.
Go to Appearance > Menus and expand the Door Dash menu (by clicking on the triangle) then in the Navigation Label, replace Door Dash with:<img src="image_url" alt="label" />Then just replace image_url and label
Here’s an example:<img src="https://mysite.com/wp-content/uploads/2016/07/phone_icon.png" alt="contact" />Best regards,
NikkoHey Stephan_H,
I tried to check your site and loaded it multiple times (not refreshing but opening up a new tab, using Chrome Incognito, Firefox, and Edge) and the sidebar shows up properly every time.
Can you try clearing your browser cache? If it doesn’t try inspecting the network activity and see if it’s not loading the css or it’s just failing to load the css: https://www.youtube.com/watch?v=e1gAyQuIFQo&t=43s
I hope this helps.Best regards,
NikkoHi Dirk,
Thanks for giving us admin access.
I have disabled Javascript file merging and compression in Enfold > Performance.
It’s properly working now on my end, let us know if it’s working properly on your end as well or if it’s not.Best regards,
NikkoSeptember 19, 2021 at 11:28 am in reply to: Masonry Image Popup Image not working with WP Rocket #1321496Hi N,
Have you excluded avia-shortcodes/portfolio/isotope.js as well?
Best regards,
NikkoSeptember 19, 2021 at 11:22 am in reply to: Uncaught ReferenceError: jQuery is not defined at (index):609 jquery-migrate.min #1321495Hi namgyal,
The issue is most likely due to cache.
Best regards,
NikkoHi spitsdesign,
Thanks for giving us admin access and we apologize for the delayed response.
The error is coming from Antispam by CleanTalk, if you deactivate it, you’ll see it working properly.
Please try to disable some settings from the plugin and see if it helps.Best regards,
NikkoSeptember 19, 2021 at 10:37 am in reply to: Whitespace before and after Tabs Section element #1321493Hi John,
I have re-uploaded the screenshot.
Can you give us temporary admin access? so we can check on it.
Also post the credentials in private content.Best regards,
NikkoSeptember 19, 2021 at 10:32 am in reply to: Help me, please.Enfold Theme:There has been a critical error on this website. #1321492Hi Alan,
This is now fixed, it should be [nolink].
Please review your site.Best regards,
NikkoHi Carl,
Thanks for giving us admin access.
It seems you are still using Enfold 4.5.2 which is not compatible with WordPress 5.8.1, please update it to the latest version and the issue should be fixed.
Please follow the directions provided in the documentation to generate Envato private token since API keys doesn’t work anymore: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Please backup your site before updating the theme.Best regards,
NikkoHi Carl,
Thanks for providing the error log as well as the link to your site.
It seems you are still using Enfold 4.5.2 which is not compatible with WordPress 5.8.1, please update it to the latest version and the issue should be fixed.
Please backup your site before updating the theme.Best regards,
NikkoHi jaroljmek,
Please add this CSS code in Enfold > General Styling > Quick CSS:
#top .jet-ajax-search__fields-holder { align-items: flex-start; }Hope this helps. :)
Best regards,
NikkoSeptember 17, 2021 at 4:58 am in reply to: Help me, please.Enfold Theme:There has been a critical error on this website. #1321303Hi Alan,
Can you try to add a space between Health and [no link]?
Best regards,
NikkoHi Eleina_Shinn,
You’re welcome, I tried to look into the issue but I can’t seem to replicate.
I have checked the 3 pages (table backend, test page backend and test page frontend) and I don’t see any issues, the links are in private content.
Can you give us steps on how to reproduce this issue?Best regards,
NikkoHi Werner Overdijk,
Thanks for giving us FTP access.
It seems the issue is not on the files but on the database, please refer to the answer on this thread: https://kriesi.at/support/topic/error-message-in-the-backend/problem solved: the error was caused by a missing AUTO_INCREMENT in the table “wp_post”.
Hope this helps.
Best regards,
NikkoHi Christian,
Thanks for the update.
I can confirm what you mentioned that search is working when a keyword is given but if the search field is empty and territory/destination is set, it doesn’t return anything.
I tried to check on search.php and some hooks however I could not find at the moment what is causing the issue.Best regards,
NikkoHi jaroljmek,
Thanks for your patience.
I have checked and rechecked and it found out that it was not Enfold that was causing the issue but the ProfilePress plugin.
I have deactivated the plugin on the staging site while still using Enfold and it worked properly.
If ProfilePress is activated, even with the Hello Elementor theme, the issue still persists.
Contacting ProfilePress support would be the best option to try to fix this issue.Best regards,
NikkoHi tonytrabon,
Thanks for giving us FTP access.
This is now fixed.
There was an element that is empty in the Accordion Slider, and we have removed it.
Please review your site.Best regards,
NikkoSeptember 13, 2021 at 4:26 am in reply to: Custom Cart Icon (Fontello) appears also in Cart Counter #1320618Hi Marc,
Please try adding this CSS code as well:
#top #menu-item-shop .cart_dropdown_link .av-active-counter:before { display: none; }Best regards,
NikkoHi Eleina_Shinn,
Thanks, I have modified the code from max-width to min-width, please adjust the percentage as you see fit.
@media only screen and (min-width:1800px) { #header .twelve.units { transform: translateX(-15%); } }Let us know if this helps.
Best regards,
NikkoHi hostworks,
Thanks, your request has been forwarded to our devs.
This will still get queued and evaluated and hopefully gets approved :)Best regards,
NikkoSeptember 10, 2021 at 7:29 pm in reply to: Custom Cart Icon (Fontello) appears also in Cart Counter #1320450Hi Marc,
Can you give us a link? so we can check on it further.
Best regards,
NikkoHi tonytrabon,
Can you give us FTP access as well? so we can try to fix it for you.
Best regards,
NikkoHi devashiwoods,
We’re happy to hear that importing demo is now working properly on your site.
And thanks for sharing the information :)
Thanks as well for using Enfold and have a great weekend!Best regards,
NikkoHi Werner,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi kayleighburrows,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi John,
Yes, if CSS and Javascript will have some issues, you can try to use hooks for it with WordPress conditional tag.
Best regards,
NikkoSeptember 10, 2021 at 7:14 pm in reply to: Whitespace before and after Tabs Section element #1320443Hi hostworks,
You can post your request here, we’ll just forward it to our devs :)
Best regards,
Nikko -
AuthorPosts
