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September 23, 2021 at 11:55 pm in reply to: Whitespace before and after Tabs Section element #1322083

Nikko
Inactive Moderator

Hi John,

I see, please update it to the latest version.
Just make sure to have a backup first before updating.

Best regards,
Nikko

September 22, 2021 at 6:30 am in reply to: Enfold Problem #1321855

Nikko
Inactive Moderator

Hi Yurasik1,

You’re welcome :)
I don’t know the exact location where to disable CDN but it should be in the cPanel (or one of its options).

Best regards,
Nikko

September 22, 2021 at 2:03 am in reply to: To much space below the copyright area #1321837

Nikko
Inactive Moderator

Hi Hateman,

Thanks for giving the link, however, when I checked it it’s down.
I double checked it here to be sure it’s not only on my end: https://downforeveryoneorjustme.com/handlinggruppe.de?proto=http

Best regards,
Nikko

September 22, 2021 at 1:57 am in reply to: Enfold Problem #1321836

Nikko
Inactive Moderator

Hi Yurasik1,

Can you try to disable CDN again on your site? scripts and CSS files that aren’t being loaded are coming from the CDN, also the core issue is still Page partially loaded.
As for remote access, what’s the most convenient time for you to work? (based on Minnesota US Central time). Team Viewer ID is in private content.

Best regards,
Nikko

September 22, 2021 at 1:32 am in reply to: Masonry Image Popup Image not working with WP Rocket #1321833

Nikko
Inactive Moderator

Hi N,

We are happy to hear that :)
And thanks for sharing the solution that worked for you, it would surely help those struggling with this issue.
Thanks as well for using Enfold and have a great day!

Best regards,
Nikko

September 21, 2021 at 4:38 am in reply to: Images from split section doesn't show on mobile #1321702

Nikko
Inactive Moderator

Hi IntactMarketing,

I have checked it and the code isn’t being fetched.
Can you try to clear the cache in Autoptimize? if it’s still not showing, please temporarily disable the said plugin and see if it helps.

Best regards,
Nikko

September 20, 2021 at 1:31 pm in reply to: Saving didnt work! Script error #1321629

Nikko
Inactive Moderator

Hi spitsdesign,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

September 20, 2021 at 1:31 pm in reply to: Masonry Image Popup Image not working with WP Rocket #1321628

Nikko
Inactive Moderator

Hi N,

Thanks for providing us with admin access as well as pages with issues.
I noticed that the masonry is working properly when I’m logged in but the issue shows up as you described when I’m logged out.
I put two links in private content, showing screenshots when I’m logged in and logged out, the only difference between them is the keyword defer in the script (the keyword basically does the delaying in the javascript execution).
I believe this is a caching issue since it’s working properly when logged in, is there a built-in caching in your server?

Best regards,
Nikko

September 20, 2021 at 12:37 pm in reply to: Enfold Problem #1321616

Nikko
Inactive Moderator

Hi Yurasik1,

I believe we can do that using some software like Team Viewer, or if you have one that you prefer we can use that instead.

Best regards,
Nikko

September 20, 2021 at 12:29 pm in reply to: No sidebar on pages until page reload #1321610

Nikko
Inactive Moderator

Hi Stephan_H,

We are happy to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

September 20, 2021 at 12:28 pm in reply to: Hamburger menu not working #1321607

Nikko
Inactive Moderator

Hi Peter,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

September 20, 2021 at 12:23 pm in reply to: BBForms Side Bar #1321605

Nikko
Inactive Moderator

Hi Lautho2011,

I see, there’s no option for it, however, we can give you CSS code that should help with it.
Can you give us a link to your page? so we can give an accurate and more specific CSS.

Best regards,
Nikko

September 20, 2021 at 4:43 am in reply to: Dashboard not allowing Plug-In search and Add #1321567

Nikko
Inactive Moderator

Hi Richard,

We are happy to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

September 19, 2021 at 2:16 pm in reply to: Serious problem? #1321531

Nikko
Inactive Moderator

Hi Carl,

That version might not have the Token field.
Please try to use this plugin to update the theme: https://envato.com/market-plugin/

Best regards,
Nikko

September 19, 2021 at 2:09 pm in reply to: Child stylesheet doesn't work #1321530

Nikko
Inactive Moderator

Hi waterwalk,

Try to increment the version number of your child theme in style.css.
Hope it helps.

Best regards,
Nikko

September 19, 2021 at 2:08 pm in reply to: Blank template adds too much padding, can't override #1321529

Nikko
Inactive Moderator

Hi waterwalk,

We’ll be closing this thread, we’re glad that you were able to find a workaround.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

September 19, 2021 at 2:07 pm in reply to: BBForms Side Bar #1321528

Nikko
Inactive Moderator

Hi Lautho2011,

You can use a blockquote or try to use a dropcap: https://imgur.com/xVhYDo4
The shortcode will be generated once you clicked on it.
Hope this helps.

Best regards,
Nikko

September 19, 2021 at 2:01 pm in reply to: Warning: count(): Parameter must be an array or an object that implements #1321527

Nikko
Inactive Moderator

Hi jockejansson,

We are glad that this is resolved.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

September 19, 2021 at 2:01 pm in reply to: Problem with mobile header #1321526

Nikko
Inactive Moderator

Hi mauro_gallone,

Can you give us a link to your site? so we can give a more accurate CSS to fix it.

Best regards,
Nikko

September 19, 2021 at 2:00 pm in reply to: How to center align the team member name inside a team member element? #1321525
Nikko
Inactive Moderator
Hi tcdori,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:
```
#top .team-img-container {
    margin-left: auto;
    margin-right: auto;
}
```
Best regards,
Nikko
September 19, 2021 at 1:58 pm in reply to: WOOCOMMERCE-ENFOLD: how can i display widgets before shop page content? #1321524
Nikko
Inactive Moderator
Hi mauro_gallone,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:
```
@media only screen and (max-width:767px) {
  #top.post-type-archive-product #wrap_all .container_wrap_first .container {
    display: flex;
    flex-direction: column;
  }

  #top.post-type-archive-product #wrap_all .container_wrap_first .container .woocommerce-products-header {
    order: 1;
  }

  #top.post-type-archive-product #wrap_all .container_wrap_first .container .template-shop.content {
    order: 3;
  }

  #top.post-type-archive-product #wrap_all .container_wrap_first .container .sidebar {
    order: 2;
  }
}
```
Best regards,
Nikko
September 19, 2021 at 1:49 pm in reply to: Diferent logo on home page #1321522

Nikko
Inactive Moderator

Hi Zaccc,

Thanks for providing the link.
Please go to Enfold > Header > Transparency Options (tab) and change the Transparency Logo.
Hope it helps.

Best regards,
Nikko

September 19, 2021 at 1:46 pm in reply to: Home tab #1321520

Nikko
Inactive Moderator

Hi xmg180,

The image you provided does not show up, please check.
I have checked your main menu tab and it does not seem to show anything strange and the URL is correct.

Best regards,
Nikko

September 19, 2021 at 1:42 pm in reply to: Logo overflow bumping up against page content #1321518

Nikko
Inactive Moderator

Hi ilowelife,

Can you give us a link to your site? so we can check on it.

Best regards,
Nikko

September 19, 2021 at 1:33 pm in reply to: Images from split section doesn't show on mobile #1321516
Nikko
Inactive Moderator
Hi IntactMarketing,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:
```
@media only screen and (max-width:767px) {
  #top.page-id-133 .flex_column_table.av-equal-height-column-flextable {
    display: flex;
    flex-direction: column;
  }

  #top.page-id-133 .flex_column_table.av-equal-height-column-flextable .av_one_third {
    height: 500px;
    order: 1;
  }

  #top.page-id-133 .flex_column_table.av-equal-height-column-flextable .av_two_third {
    order: 2;
  }
}
```
Hope it helps.

Best regards,
Nikko
September 19, 2021 at 1:23 pm in reply to: Dashboard not allowing Plug-In search and Add #1321515

Nikko
Inactive Moderator

Hi rwidick,

We do not provide support for any third party plugin however, we can try to take a look and see if it’s something that we can help.
Please give us temporary admin access? so we can check on it.
Just post the credentials in private content.

Best regards,
Nikko

September 19, 2021 at 1:21 pm in reply to: Enfold Problem #1321513

Nikko
Inactive Moderator

Hi Yurasik1,

I tried to check the backend of your homepage, the draft homepage and other pages as well but the Advanced Layout Builder and content are loading properly on my end.
Can you try to clear your browser cache? maybe some older js files are being fetched and causing issues.
Try also to use another browser and see if it helps.

Best regards,
Nikko

September 19, 2021 at 1:14 pm in reply to: enfold wont update after successful token verification #1321511

Nikko
Inactive Moderator

Hi mtishman,

Thanks for posting the error.
Please make sure that the token you are using have enough permission, please check: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Hope this helps.

Best regards,
Nikko

September 19, 2021 at 1:11 pm in reply to: To much space below the copyright area #1321508

Nikko
Inactive Moderator

Hi Hateman,

Can you give us the link to your site? so we can inspect it.

Best regards,
Nikko

September 19, 2021 at 1:11 pm in reply to: Button: Open the link in a new window does not work anymore #1321507

Nikko
Inactive Moderator

Hi jsc1972,

I just tested it with Enfold 4.8.6.2 and it’s working properly.
Can you give us temporary admin access? so we can check on it (maybe it’s a plugin conflict).
Just post the credentials in private content.

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 3,871 through 3,900 (of 25,536 total)

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