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Viewing 30 posts - 3,151 through 3,180 (of 25,536 total)
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  • in reply to: Sidebar on page template Download Manager Pro #1350212

    Hi elenapoliti,

    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Font type #1350210

    Hi ac1977,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Tag Archive Page results displayed twice #1350209

    Hi newmediologo,

    Yes, we can check on it further but we’ll need you to provide a staging site for us since the issue does not seem to be reproducible on our ends.

    Best regards,
    Nikko

    in reply to: Menu and links are not working on iPad #1350145

    Hi rosarot,

    I have checked your site and it seems your site is pretty huge around 52.1MB in page size and 51.7MB is from the images alone (pingdom link in private content).
    Please try Mike’s recommendation in https://kriesi.at/support/topic/changing-background-while-loading-the-startpage/#post-1341515
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Change Portfolio Grid Thumbnail Image #1350143

    Hi navindesigns,

    Thanks for giving us admin access.
    I added this code in your child theme’s functions.php code:

    function enfold_customization_modify_thumb_size( $size ) {
      $size['portfolio_small'] = array('width'=>260, 'height'=>391);
      return $size;
    }
    
    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );

    and regenerated images on that size, please review your site.

    Best regards,
    Nikko

    in reply to: Broken gallery #1350142

    Hi MartinxStefan,

    Thanks for giving us admin access.
    It’s now fixed, I have to enable Lightbox Modal Window in Theme Options in order for it to work properly.

    Best regards,
    Nikko

    in reply to: Font type #1350141

    Hi ac1977,

    The heading font used in Enfold Gaming is called Bangers.
    The regular text is Lato.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Download of files for demo GYM Demo didn’t work! #1350138

    Hi geocitystudio,

    Please try to check if PHP ZipArchive Extension is enabled.
    You can find it by going to LayerSlider then click on the three vertical dots (icon) located in the upper-right corner and click System Status
    Screenshot: https://imgur.com/foSPFgQ
    Then check if PHP ZipArchive Extension is enabled (located under Server Settings).
    Hope this helps.

    Best regards,
    Nikko

    • This reply was modified 3 years, 3 months ago by Nikko.
    in reply to: Support #1350137

    Hi Paula Jimenez,

    Thanks for contacting us!
    Please register first in the forum and then post the login credentials of your site in private content (so it can only be viewed by the moderators).

    Best regards,
    Nikko

    in reply to: Footer/socket fixes #1350031

    Hi kellyCraftMedia,

    I see, please add this CSS code as well:

    #footer center {
        font-size: 16px;
    }

    Best regards,
    Nikko

    in reply to: How To Hide The Parent Page of Side Navigation? #1350028

    Hi akhurst_machinery,

    Thanks for using Enfold :)
    And have a great weekend!

    Best regards,
    Nikko

    in reply to: Single Post Navigation #1350027

    Hi janet9393,

    You can enable it in Enfold > Blog Layout > Single Post Navigation and set it to Enable Post Navigation.
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Remove Related Posts #1350026

    Hi brookemagana,

    The related posts seems to be coming from Jetpack.
    You can remove it in Jetpack > Settings > Traffic > uncheck Show related content after posts
    If that isn’t working, try adding this in functions.php:

    function jetpackme_remove_rp() {
        if ( class_exists( 'Jetpack_RelatedPosts' ) ) {
            $jprp = Jetpack_RelatedPosts::init();
            $callback = array( $jprp, 'filter_add_target_to_dom' );
     
            remove_filter( 'the_content', $callback, 40 );
        }
    }
    add_action( 'wp', 'jetpackme_remove_rp', 20 );

    For further information, go to their documentation: https://jetpack.com/support/related-posts/customize-related-posts/#delete

    Or you can hide it via CSS, by adding this in Enfold > General Styling > Quick CSS:

    #jp-relatedposts {
        display: none !important;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Content over layerslider #1350024

    Hi whdsolutions,

    I’m glad that Mike could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Tag Archive Page results displayed twice #1350016

    Hi newmediologo,

    You’re welcome :)
    And yes, you can update your Enfold theme, just make sure to have a backup first.

    Best regards,
    Nikko

    in reply to: Avia Layout Builder not loading #1350015

    Hi funk_doobie,

    I have enabled Debug Mode (you should see the shortcodes) and I have found out that the word Select produces this error in the web console:

    Error 406 - Not Acceptable
    Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner.

    Please contact your hosting providers and ask them to whitelist the word mentioned and that should fix the issue.

    Best regards,
    Nikko

    Hi info224,

    It seems to be a caching problem.
    Can you try to check again and see if the problem still occurs?

    Best regards,
    Nikko

    in reply to: Tag Archive Page results displayed twice #1350008

    Hi newmediologo,

    Thanks for giving us admin access.
    I tried to check it however I could not find the cause of the issue but I could not reproduce it on my end as well.
    The workaround I made is to hide the duplicate by adding this code in your Quick CSS:

    .archive.tag .entry-content-wrapper > .post-title:nth-child(3),
    .archive.tag .entry-content-wrapper > .avia-content-slider:nth-child(4) {
        display: none;
    }

    Please review your site.

    Best regards,
    Nikko

    in reply to: Portfolio Item can't set Featured Image #1350007

    Hi kimhoegcit,

    I see, I’m glad to hear that.
    Just let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Margins on website too large #1350005

    Hi Ryan,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: Quick CSS not applying to website #1350003

    Hi Ryan,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: Tab Element set default to all closed? #1350002

    Hi mattb1169,

    Thanks for providing the specific page.
    As for login, please check on the Copy icon, here’s a screenshot: https://imgur.com/9gaYMtP and it should give a link that allows us to have access to your site for the specified time, the URL should look something like the one I’ve posted in private content.

    Best regards,
    Nikko

    in reply to: Center icons in text block #1350000

    Hi kellyCraftMedia,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi dschneekloth,

    I see, I’m glad that everything is working properly now :)
    Just let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Blog Issue #1349945

    Hey djsmbd,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Fullwidth Easy Slider image on small sceens #1349942

    Hi tammiviestinta,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Portfolio Item can't set Featured Image #1349941

    Hey kimhoegcit,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Testimonial Slider Customizations #1349940

    Hi navindesigns,

    Please add this CSS code as well:

    #top .av-large-testimonial-slider .avia-slideshow-arrows a {
        top: 50%;
        margin-top: -30px;
    }

    Best regards,
    Nikko

    in reply to: Margins on website too large #1349939

    Hey Ryan,

    Thanks for giving us admin access.
    The reason it’s not working properly is because of this CSS code that was not closed:

    @media only screen and (max-width: 767px) {

    I have closed it after the headings.
    Please review your site.

    Best regards,
    Nikko

    in reply to: Caption background color #1349938

    Hi Magdalena,

    For the image, Edit the Image element, go to Styling (tab) > Image Caption > change the Caption Overlay Background Color.
    For the slider caption, you’ll need to use custom CSS, add this CSS code in Quick CSS (just change the color):

    .avia-slideshow .avia-caption .avia-caption-content p {
        background-color: rgba(255,0,0,0.5);
    }

    Best regards,
    Nikko

Viewing 30 posts - 3,151 through 3,180 (of 25,536 total)