Hi Arne,

Yes, you will still be able to keep your content regardless of which method you choose to update.
However, we would still recommend for you to always do a backup before doing any updates.

Best regards,
Nikko

Hi Sandy,

Thanks as well for using Enfold and have a great day!

Best regards,
Nikko

Hi SHR Design,

Thanks for providing the video, I think those weird errors you’re getting is because of memory issue.
If I check on Site Health, the memory limit is 896M however on this timestamp: https://youtu.be/usO0gsLTBF0?t=687 this error appears:
Allowed memory size of 134217728 bytes exhausted
Which is equivalent only to 128M.

And on this timestamp: https://youtu.be/usO0gsLTBF0?t=773 this error appears:
Service Unavailable
The server is temporarily unavailable to service your request due to maintenance downtime or capacity problems.
Which seems to specify that there’s some capacity problems.

Here’s some causes of the error: https://bobcares.com/blog/litespeed-503-service-unavailable/

I think the most probable cause is memory issue because Site Health can be tricked to have a higher amount of memory when the memory_limit is set even though the limit is actually lower. Also, those slowness you’re experiencing and some weird issues popping out in random is a sign that memory usage is at it’s limit.

Enfold’s hosting requirement can be found here: https://kriesi.at/documentation/enfold/hosting-requirement/

As for those deprecated errors, you can ignore them, the ones to look-out for are the fatal errors.

Best regards,
Nikko

Hi jnightingale,

I’m glad that we could help you :)
Thanks for using Enfold and have a great weekend!

Best regards,
Nikko

Hi p3nmarketing,

I’m able to see the problem but I don’t see any errors.
Is this a staging site? can we try to disable plugins and switch themes on this site? if not, can you setup a staging site for us?

Best regards,
Nikko

Hi p3nmarketing,

Thanks for giving us admin access.
I have checked the page with the form shortcode (link in private content) and it seems the forms are the same in the frontend and backend, can you tell us more specifically what the issue is?

Best regards,
Nikko

Hi gb,

1. The date of the post is placed at the bottom of the post, Can it be placed at the top of the post?
I have added this code in WP Code to move the post date on the top:

function move_postmeta(){
?>
<script>
	window.addEventListener('load', function() {
    	var postMetaInfos = document.querySelector('.single-post .post-meta-infos');
    	var featuredImage = document.querySelector('.big-preview');

    	if (postMetaInfos && featuredImage) {
        	featuredImage.parentNode.insertBefore(postMetaInfos, featuredImage);
    	}
	});
</script>
<?php
}
add_action('wp_footer', 'move_postmeta');

Then to adjust the styling, I added this CSS code in Quick CSS:

#top.single-post #main .big-preview {
    margin-top: 0;
}

#top.single-post #main .post-meta-infos {
    float: none;
    font-size: 1em;
    margin-top: 0;
}

2. The post image highlights when the mouse hovers over and is clickable to enlarge. Which is unnecessary, can that be turned off?
Yes, I added this CSS code in Quick CSS:

#top.single-post #main .big-preview a {
    pointer-events: none;
}

As for the error, it occured when I inserted the code to modify the image size, since it was already declared in functions-enfold.php, but it’s already fixed.

Best regards,
Nikko

Hi Alan,

Thanks for giving us temporary admin access.
It’s working with Enfold however, these two plugins are causing the issue:
– ShopLentor – WooCommerce Builder for Elementor & Gutenberg
– ShopLentor Pro – WooCommerce Builder for Elementor & Gutenberg
Try to deactivate them and you should see it working properly.

Best regards,
Nikko

Hi jnightingale,

Thanks for the login credentials, can you give it administrator privilege? so we can try to open the Theme Options and check on the issue further.

Best regards,
Nikko

Hi Illingco,

You can change the color of the border by adding this CSS property:

border-color: #ebebeb !important;

inside this code from Ismael:

#top #header.header_color .widget #s {
    border-width: 3px !important;
}

Hope it helps.

Best regards,
Nikko

Hi karacafer,

Thanks for giving us admin access.
It seems the Blog pagination is only not working when you’re not logged in but if you’re logged in then it works properly.
The All in One SEO plugin is causing the issue since it’s removing the query string appended after the URL (example link in private content).
I have deactivated the plugin and you should see the blog working properly when logged out.

Best regards,
Nikko

Hi ausgesonnen,

I think it could be server issues occuring at that time or your connection to the server, if it’s automatic update, then most likely it will show up a maintenance page during that period.

As for anchor points, you just need to prepend # to the custom ID, if you set Custom ID for example to features then the link should be #features

Best regards,
Nikko

Hi Alimirkan,

Unzip the downloaded zip file from Themeforest, then look for the “enfold” folder and right-click it then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip), use enfold.zip to upload it in Apperance > Themes.

Best regards,
Nikko

Hi Jacob,

I tried to check further on the issue however at the moment, I could not find the cause of this weird issue.
Can you try to update it to PHP version 8 and see if it helps?

Best regards,
Nikko

Hi Katja,

What’s the width of the ipad or can you provide a screenshot? so we can see how it looks on your end?

Best regards,
Nikko