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Viewing 30 posts - 151 through 180 (of 347 total)
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  • in reply to: Not Able to Type or Enter Text in Search When in IE 11 #1014742

    Thanks Peter. That did the trick.

    in reply to: Not Able to Type or Enter Text in Search When in IE 11 #1014738

    Thanks Ismael. 25px made the input a little too tall. But I used 20px and lowered the padding on #top #s to account for that.

    The only thing I ran into is where the search form displays on the actual search results page it is now too small (see the link below). Is there a way to target the height/padding/size of that and make it something different than the size of the search in the header?

    in reply to: Problem Clicking/Selecting Mobile Menu Links #1012309

    Great. Thanks for confirming that Ismael.

    in reply to: Problem Clicking/Selecting Mobile Menu Links #1011283

    Thanks for the link Ismael. I’m not 100% sure after reading through it what code I should replace in the avia.js file. But I think it is this:

    		//toogle hide/show for submenu items
    		$('.html_av-submenu-display-hover').on( 'mouseenter', '.av-width-submenu', function (e) 
    		{ 
    			$(this).children("ul.sub-menu").slideDown('fast');	
    		});
    		
    		$('.html_av-submenu-display-hover').on( 'mouseleave', '.av-width-submenu', function (e) 
    		{ 
    			$(this).children("ul.sub-menu").slideUp('fast');	
    		});
    		
    		$('.html_av-submenu-display-hover').on( 'click', '.av-width-submenu > a', function (e) 
    		{ 
    			e.preventDefault();
    			e.stopImmediatePropagation();
    		});
    		
    			//	for mobile we use same behaviour as submenu-display-click
    		$('.html_av-submenu-display-hover').on( 'touchstart', '.av-width-submenu > a', function (e) 
    		{ 
    			var menu = $(this);
    			toggle_submenu( menu, e );
    		});
    		
    		
    		//toogle hide/show for submenu items
    		$('.html_av-submenu-display-click').on( 'click', '.av-width-submenu > a', function (e) 
    		{ 
    			var menu = $(this);
    			toggle_submenu( menu, e );
    		});
    		
    		
    		function toggle_submenu( menu, e )
    		{
    			e.preventDefault();
    			e.stopImmediatePropagation();
    			
    			var parent  = menu.parents('li').eq(0);
    					
    			parent.toggleClass('av-show-submenu');
    			
    			if(parent.is('.av-show-submenu'))
    			{
    				parent.children("ul.sub-menu").slideDown('fast');	
    			}
    			else
    			{
    				parent.children("ul.sub-menu").slideUp('fast');	
    			}
    		};

    And it should be replaced with this:

    // close mobile menu if url is the same
    $('.html_av-submenu-display-click').on( 'click', 'a', function (e) 
    { 
    	e.preventDefault();
    	e.stopImmediatePropagation();
    
    	var loc, cur;
    	loc = window.location.href.match(/(^[^#]*)/)[0];
    	cur = $(this).attr('href').match(/(^[^#]*)/)[0];
    
    	if( cur == loc ) {
    		burger.parents('a').eq(0).trigger('click');
    	} else {
    		window.location.href = $(this).attr('href');
    	}
    
    	return false;
    });

    If you could confirm that for me, that would be great.

    in reply to: Problem Clicking/Selecting Mobile Menu Links #1010916

    Thanks Victoria. I think that did the trick. Also, it seems like if you click on the nav/menu item of the page you are already on (for example: clicking on “About Us” when you are on the “About Us” page), that nothing happens. The mobile menu remains open instead of closing and taking you to the page. Is there a setting or something that would be causing that? We don’t need to load the page again if you are already on it, but it would be nice if the mobile menu at least closed. Thanks again for the help with the first item.

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1006705

    Hi Ismael,
    I was able to find the CSS that targeted the space under the current menu item and adjusted the bottom margin:

    #av-burger-menu-ul li.current-menu-item a {
    	margin-bottom: -45px !important;
    }

    It’s displaying fine now.

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1006150

    It looks like there was a PHP error causing the burger menu to not be clickable. We were able to fix that. However, I still see the extra space under the link of the parent page/section you are on in the mobile menu. The CSS/JS merging and compression is set to no compression. However, there was not any changes provided to remove the space, so I don’t think this is a caching issue. The space was never removed and I needed help getting rid of it. You only see it if you go to one of the main sections in the menu, then open the menu again. In the screenshot I provided I went to “Policies & Procedures”, then expanded the mobile menu again and that is when you see the extra space under the section you are in. Hopefully that helps clarify what I am needing help with.

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1005759

    Hi Vinay,
    I tried clearing my browser cache/history, but I still see the space in the screenshot. I also notice the hamburger menu isn’t always clickable. I have seen that on both my phone as well as in my web browser.

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1003769

    Sure. Here’s a screenshot. I clicked on the “Policies & Procedures” link, then opened the menu again and there is additional space under the link/above the one below it. I highlighted it in red.

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1003766

    Thanks Rikard. Is there a way to specifically target the menu item for the section you are in for the mobile menu? I think it is inheriting some formatting from the main menu and when you open the mobile menu again after clicking on one of the main sections, there is a large space under the corresponding menu item. I’d like to not have that appear and have the spacing stay the same in the menu, no matter where you are.

    Thanks Dude. That did the trick.

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1003246

    I was able to fix the display of the mobile menu text and make it so you can click on it. But the hamburger/close menu icon is not positioned where it was in the old version of the website and there is extra space above where the menu links are displayed. I’m having problems adjusting both of those things. If someone can help me with those, it would be appreciated.

    Just wondering if anyone had a chance to look at this?

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1003181

    I found some back-ups of older versions of the theme that were between 3.8.4 and 4.4.1, but wasn’t able to find one that gave me the additional CSS option and the old version of the menu. So if someone could have a look at the mobile version of the menu and help me fix it, that would be great.

    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1003107

    Maybe I’m not understanding your reply, but it looks like you are suggesting I download and install the latest version of the theme? However I need an older version that has CSS class feature I am using, but not the changes to the mobile menu. Can you tell me what version I would need to download that has the feature I need for the CSS, but not the changes that were made to the mobile menu? I don’t see in Themeforest where you can download older versions of the theme. So is that even an option?

    • This reply was modified 6 years, 3 months ago by NicomIT.
    in reply to: Formatting of Mobile Menu Lost After Updating Theme #1002689

    Hi Rikard,
    Is there a version of the theme that is newer than 3.8.4 available, that doesn’t have the changes to the mobile menu, but does have under “Theme Options” > “Layout Builder” the option to show element options for developers? The reason I updated it was so I could add specific CSS classes to the elements/containers used in the layout. I’d be fine with rolling the theme back to an older version if it still had that option.

    Sure thing. Thanks!

    After my previous post I decided to look through all the theme options to make sure all the settings were the same for both English and French. Under “Performance” > “Disabling of template builder elements” on the French theme options, “Load Only Used Elements” was selected and I changed that to “Always Load All Elements” and now it looks like the French home page is displaying correctly. So either that did the trick or you happened to make a change that fixed it.

    Sure, the login info is in the private content below.
    It looks like the issue is only happening with the first three containers/elements on the page. The “Port Operations Center” header onward looks to be okay. But everything above that is not displaying correctly or the CSS isn’t being recognized. I also notice the search and social media icons in the header are not displaying correctly or the same as on the English pages. I had another support request in regarding adding the search to that area. Here is the link to that in case it’s helpful:
    https://kriesi.at/support/topic/adding-search-to-the-header-secondary-menu/

    in reply to: Adding Search to the Header Secondary Menu #995559

    Awesome! Thanks for the help Ismael.

    in reply to: Adding Search to the Header Secondary Menu #995062

    Thanks Ismael. I added that CSS and the search field is showing up right after the secondary menu now.

    Are you aware of an easy way to change the magnifying glass to a button?

    • This reply was modified 6 years, 4 months ago by NicomIT.
    in reply to: Adding Search to the Header Secondary Menu #992451

    Thanks for the help with that @guenni007. That worked great and he search is showing up now, only it’s over top of the secondary menu and not displaying right after it. But I’ll have a look at that to see what may be causing it.

    I’m still going to look at replacing the magnifying glass to keep things consistent with the design I have been provided by our client.

    in reply to: Adding Search to the Header Secondary Menu #991948

    Hi Ismael,
    I’m assuming you are referring to the WordPress admin/dashboard login? If so, I reset the password and included it below.

    in reply to: Adding Search to the Header Secondary Menu #991543

    Hi Ismael,
    It looks like that didn’t work. I set-up a login for you and the details are in the private info.

    in reply to: Adding Search to the Header Secondary Menu #990735

    Thanks Ismael. The broken code isn’t displaying now. But instead of the search displaying, I only see an extra I after the language switcher link. See the yellow highlighted area in this screenshot:
    Search Screenshot
    I included the URL for the website in the private info if you want to have a look at it in your browser.

    in reply to: Adding Search to the Header Secondary Menu #989769

    Thanks Ismael. Am I correct to assume I need to check off “Append search icon to main menu” after adding the code? If so, I did that but this code is displaying now in the header:

    a href=”?s=” rel=”nofollow”>

    Just in case this make a difference, there is a WPML language switcher link right after the secondary menu and it’s right after that where I need to add the search.

    Is it also possible to display the actual search field/button instead of just the search icon? See below:

    Search Example 01

    Search Example 02

    • This reply was modified 6 years, 4 months ago by NicomIT.
    in reply to: Form Using a Shortcode & Code Block Not Working #964900

    Any news on this?

    in reply to: Form Using a Shortcode & Code Block Not Working #964368

    Hi Ismael,
    In the WP dashboard of the website, the full piece of code for the form is under “XYZ PHP Code” > “PHP Code Snippets”. There are four code snippets there and “Job-Application” is the one for the English version of the form. If you click the pencil icon in the “Action” column, you will be able to view the actual code. I copied/pasted as you requested as well. The URL is in the private data. The form was coded by one of our developers. It works fine when tested on it’s own, but we are having this issue when we place it in the page in the actual website using WordPress. It had worked previously in the website.

    in reply to: Form Using a Shortcode & Code Block Not Working #964198

    Hi, just wondering if anyone has had a chance to look at this?

    in reply to: Form Using a Shortcode & Code Block Not Working #963223

    Sure, the login details is in the private content info.

Viewing 30 posts - 151 through 180 (of 347 total)