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Viewing 30 posts - 31 through 60 (of 72 total)
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  • in reply to: Company Logo on Mobile Header #860916

    Hi Yigit,

    Thank you for replying. When I made the site the main site, I had forgotten to change the logo URL.
    All is fine now.
    Thank you for your help

    Regards
    Neil

    in reply to: Reply features #860914

    That will do the trick :)

    Thank you Rikard

    Regards
    Neil

    in reply to: Reply features #860503

    Details below

    Thank you
    Neil

    in reply to: Blog age on one page site #857492

    Hi John,
    Sorry, I thought I had added the URL in the private data area?
    Thank you
    Neil

    in reply to: Transparent Header (4.1.1) #835536

    Hi John,
    Thank you for your post. It is the menu that I want to make transparent?
    Unfortunately, your code displayed the same as Basilis code did?
    Sorry to be asking for help on this.
    Regards
    Neil

    in reply to: Transparent Header (4.1.1) #835472

    Hi Basilis,

    Thank you for your suggestion. I now get this.. (please click on private URL).
    (White space either side of the blue menu)

    Regards
    Neil

    in reply to: Transparent Header (4.1.1) #835105

    Hi Mike,
    Can you tell me how I make the Menu transparent please? I misled you when I referred to it as the ‘header’ previously.
    Thank you in advance
    Regards
    Neil

    in reply to: Transparent Header (4.1.1) #828932

    Hi Mike,
    Apologies, I was referring to the menu bar – this used to be transparent. Now it is a solid colour.
    If you have any code I could add to css that would be fantastic please.
    Neil

    in reply to: Site down after Enfold 4.1 update #819394

    Yigit,
    Before I follow the new instructions you have sent, you have not logged on to our site to take a look as previously suggested?
    Our website is down, caused by the update this morning and you are deflecting the issue by asking us to upgrade a different way?
    Neil

    in reply to: Enfold Version 4.1 Update troubles? #819363

    Hi Yigit,
    Not sure how that will help as I cannot get into the Enfold options because the Enfold menu has disappeared in the control panel.
    I shall raise a new ticket…
    Neil

    in reply to: Enfold Version 4.1 Update troubles? #819242

    Just tried to update Enfold as above.Update hangs and now the site displays;
    Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    What is the issue?
    Thanks
    Neil

    in reply to: Error 500 after upgrade to 4.06 #794745

    Hi Yigit,
    I cannot simply update via control panel as I cannot get into the site.

    I have 7 Enfold themes I have purchased via Themeforest. None of them tell me which version I am downloading.
    Can I ask you to send me the 4.07 zip file to my email address below please?
    Thank you
    Neil

    in reply to: Error 500 after upgrade to 4.06 #794519

    What line are you referring to Victoria?

    Thanks
    Neil

    in reply to: Change URL descriptions #790987

    WOW,
    It is that simple!
    Thank you very much
    Neil

    in reply to: Avia Table #782933

    Hi Victoria,

    Where has the Avia Table feature gone, though?

    Thanks
    Neil

    in reply to: Avia Table #781081

    Hi Rikard,

    Sorry, my mistake.
    Account changed to admin.

    Regards
    Neil

    in reply to: Avia Table #780790

    Hi Victoria,

    I originally used ‘Content Elements – Table’ to create both the features tab and the price tab. I thought I would find the ‘table’ element to be able to edit it but it is just text now
    Details below as requested.

    Thank you
    Neil.

    in reply to: Enfold & WooCommerce #779161

    Hi Victoria,
    I sent you the login details for you to have a closer look – is everything OK?
    I want to remove the woocommerce light box and not the Enfold light box. The links you have sent refer to removing the Enfold Light box.
    If Woocommerce had not moved the goalposts in their latest release 3.0, we would all be happy wouldn’t we? :)

    Thank you
    Neil

    in reply to: Enfold & WooCommerce #778793

    Thank you Victoria,

    Details below as requested.

    Regards
    Neil

    in reply to: Enfold & WooCommerce #778686

    Hey Mike,

    Thank you very much for this information. I have followed your instructions and the thumbnails are now displaying smaller, as they should (although they are different sizes?).
    I now have an issue when I click on the thumbnail – it appears to display the thumbnail that precedes the one I clicked and when I close the window, it then displays the thumbnail I actually clicked. It is as if the ‘pop-up’ is opening twice?
    I know you are not here to support the changes WooCommerce has made, but if you can offer guidance, that would be most appreciated please.

    Kind Regards
    Neil

    in reply to: Menu Titles #777362

    Hi Sarah,

    Perfect !!

    Thank you so much :)

    Neil

    in reply to: Transparent Menu #774062

    Thank you for replying Designweb,

    I have followed your perfect instructions and implemented the header.
    One question – the header loses transparency when I scroll down the page. Is this normal?

    Thanks
    Neil

    in reply to: Bug? #769834

    Hi Victoria,

    I will try and find some software to record the screen clicks but in the meantime, it only appears to happen on the ‘News’ and ‘Contact Us’ links in the menu on the left.

    If you can suggest a recording software, I’ll send you a video.

    Thank you
    Neil

    in reply to: Image in the widget area #724206

    Hi Basilis,

    I think I am doing this wrong? As I cannot find an easy method to add an image to the widget area, I have entered the code below. Although the image displays, it will not enlarge when clicked.

    Sorry if this is basic stuff, but I’m struggling.

    Thanks
    Neil

    in reply to: Shop Banner to change according to Category #714749

    Hi Basilis,

    Thank you for the Maps instructions.

    Reference the banner display question – I find your reply a bit rude I am afraid.

    We were simply asking if it was possible to display different shop banners per category, and for you to suggest we should hire someone deflects the question.

    We have purchased 7 Enfold themes for our customer’s in the past and up until now, have been very happy with your colleagues support.

    It’s a shame that Yigit did not answer as I am sure he would have been more helpful.

    Kind Regards

    Neil Clarke

    in reply to: Shop Banner to change according to Category #714328

    Hey Rikard,

    Thanks for offering to look at this.

    Neil

    in reply to: Center 3/4 Layout on Page #678318

    Hi Yigit,

    Genius !!!

    Thank you very much

    Regards
    Neil

    in reply to: Home Page Video #654223

    Hi Ismael,

    All of our MP4 video’s are using H.264? We uploaded a webm video to see if this solved the issue when using IE or Edge.

    Neither of the above formats are working when using the IE browser. All we see is the circle of dots (i.e. file loading) icon?

    When we use MP4 video on the homepage using IE, we see ‘Error Loading this resource’ message, top left of the screen and the loading icon. It does not play the video.

    Please can you help?

    Regards
    Neil

    in reply to: Home Page Video #653013

    Hi Rikard,

    Thank you for looking at this – it is the Homepage.

    regards
    Neil

    in reply to: White Bar across homepage on iPhone #644645

    Hi Ismael,

    Perfect!

    Thank you very much.

    Regards
    Neil

Viewing 30 posts - 31 through 60 (of 72 total)