Hi Yigit,
Thanks for the email.
I understand you feel threatened. That was my intention.
I just want this issue to be resolved. I have not seen any indication that we are anywhere near it.
Please understand that there are other Theme Designers who go a long way to find the issue and fix it, not offering theories on what may have caused.
the issue.
I do not have much time left. My customer will walk out on me if the issue is not fixed in the next day or two.
Good luck!
Mohan

Hi Yigit,
Please read my post. It is reproduced here.
I have disabled both the cache plugins after deleting the cache. I have also deleted browser cache and tried the gallery pages. The problem has not gone away.
I am providing a link to the screenshots here – https://www.dropbox.com/sh/9479ouqr3x1le0o/AAA6ceXMn3sFuNu9JSwtrClMa?dl=0
Safari is not the world standard for browsers. Just checking Safari alone is not sufficient.
I would have appreciated if you had actually had a look at the uploaded screenshots and found that they are from Chrome and FF. Are you saying that the theme is only Safari-compliant?
Please test it in ALL the browsers including FireFox and Chrome. The opacity issue is still there in Firefox and Chrome in macbooks and windows laptops.
I have deactivated ALL the plugins and tried the four gallery pages. The issus is still there.
Yigit, I want you to hand over the issue to the second level, if there is one.
All my future posts will be found in Themeforest Comments section.
Lastly, you have not even addressed the issue where, after updating, the updated pages show up correctly in an iphone but not on a macbook. I have sent you the screenshots through dropBox.
Mohan

Hey guys!
I am still waiting for a response that will fix my issue.
I cannot wait forever.
Please get this issue fixed.
Mohan

Hi,
Thanks for the help.
I have updated the theme to the latest – 4.7.3.
The https://www.nelsonplastics.co.nz/cabinets/ page still displays a white layer for a long time on my macbook, even though it looks fine on iphones.
Please see the screenshot. I have flushed the cache and have tried it with different browsers.
DropBox link for screenshots – https://www.dropbox.com/s/jt1poorekwesj9x/Screenshot%202020-02-24%2012.53.42.png?dl=0
Thanks in advance,
Mohan

Thanks, Nikko. I appreciate the help.

Look, there is something essentially wrong with the template.
First of all, I am using Fusion Builder. It will be helpful if you can tell me what third party plugin I am using.
I started a new page with the following elements.
Full-width Container – image frame. That works ok.
Full Width Container – two 1/2 elements. It seems to work ok.
Full with Container – with a separator
Full Width Container – Ac Section Separator followed by Text Block
Full Width Container – with three 1/3 sections.
The result is unchanged.
THIS IS MY LAST POSTING. IF THE ISSUE IS NOT SORTED OUT I AM PLANNING TO EXIT THIS TEMPLATE, LEAVE MY REMARKS IN THEMEFOREST COMMENTS SECTION AND LOOK FOR A BETTER THEME AND BETTER SUPPORT
I am really unhappy with the support.
Mohan
PLEASE PASS MY COMMENTS TO KREISI

Hi Kreisi,
Thanks for the reply. I understand this may be a one-off issue.
You have restored my confidence in WordPress and particularly Enfold.
Just bought a copy of Replete. Itching to put it to use for a large eCommerce website.
Cheers
Mohan

Hi Yigit,
Thanks for the help.
Mohan

Hi Yigit,
I placed the following css code
.logo img, #header_main .container {height:95px !important;}
.logo img, #header_main .container { height: 150px; max-height: 150px !important; width: 100%; }
.logo img, #header_main .container { height: 95px !important;}

Getting better, but not what I wanted.
Please help.
Mohan

Thank you Elliott. That was brilliant.
Cheers
Mohan

Hi Yigit,
I am a wordpress developer and have over 80 templates from Themeforest alone. I usually get good support for Enfold but I am unhappy that this issue has lingered so long without a resolution.
There are only three plugins active – came with the template – Ajax Portfolio, Contact Form 7 and Revolution Slider.
I have deactivated ALL pugins. The issue remains. If I try to add a new page. Same result. I have placed the debug code in the functions.php. No help.
Is there something I can do persuade you to have a look at the website? You have admin access.
Cheers
Mohan

Hi Ismael,
Please forget about Visual Composer.
Please go to About Us.
The Avia Layout Builder is malfunctioning.
I am unable to use it. It just showing an arrow going round and round.
I am unable to edit anything in the page.
I am able to add any element.
I am unable to view any elements in the page.http://182.160.153.36/~wosld0dl9jufj/wp-admin/post.php?post=1971&action=edit
Got it?
All I need to do is remobe two word from the page – if I can edit it.
Cheers
M

Hi Yigit,
Thanks for the message.
I have upgraded to Version 3.0.2. I have de-activated ALL plugins. The result is the same. I tried to create a new page – the resulkt is the same.
I have now activated the following – as they are required.
– Ajax Portfolio
– Revolutiion Slider
– WPBakery Visual Composer

You have access. All I need to do is to remove “About Us” just under ‘Premium Quality Work’ in the page http://182.160.153.36/~wosld0dl9jufj/about-us/
Cheers
M

Hi Ismael,
Thanks for the message.
I should have provided a link.
It is – http://182.160.153.36/~kx83j3k9sk4
Cheers
M