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Hi,
@samdive, your site is now up again. I believe you had this issue because WordPress was trying to update, you have this warning at the top of your admin screen:An automated WordPress update has failed to complete – please attempt the update again now.
I see you are using PHP Version: 5.6.32 please ask your webhost to help you update to PHP v7, while they are helping you, also ask for PHP Post Max Size: 20M & PHP Max Upload Size: 50M & to enable PHP ZipArchive Extension.
Then try updating WordPress again.Best regards,
MikeFebruary 7, 2018 at 3:58 am in reply to: Remove breadcrumbs on tablet and mobile size screens #908886Hi,
From what I can see you have a site cache and/or minify plugin, because your css has this path:
/wp-content/cache/minify/1ddba.css
Please check your cache plugin for the option to clear or purge it, and then please disable it.
Caching plugins are great once your site is built and done, but it makes it hard to change your css while you are developing it.
I believe once you do this and also clear your browser cache you will see your css changes.If you still have issues, please include your admin login in the Private Content area so we can take a closer look.
Best regards,
MikeHi,
Please try this instead,.av-hotspot-container .av-image-hotspot_inner,.av-image-hotspot-pulse { background: transparent!important; }Best regards,
MikeHi,
I’m not sure what happened with your widgets in the footer, but I was able to recreate them for you.
By the way I notice that your PHP Version is 5.4.16, you should try to update it before you update WordPress as v7 is recommended.Best regards,
MikeHi,
Glad we could help, we will close this now. Thanks for using Enfold.Best regards,
MikeHi,
Glad we could help, we will close this now. Thanks for using Enfold.Best regards,
MikeHi,
To add a screenshot, please try using https://postimages.org/ and pasting the image URL in your post.Best regards,
MikeHey Robin,
Might I suggest another approach, try using a function to track your comment clicks.
Try adding this to your function.php:function track_comment(){ ?> <script> $('.form-submit .submit[type="submit"]').on('click', function() { ga('send', 'event', 'button', 'click', 'comment'); }); </script> <?php } add_action('wp_footer', 'track_comment');Please note that tracking can sometimes take a little while to show up at Google Analytics.
Best regards,
MikeHi,
Please try clearing your cache and check again. I don’t see the pin-it button, Please see screenshot in Private Content area.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
I took a look at your site in Chrome, Firefox, Edge & IE11 and compared the css you had in the WordPress custom styles and Enfold General Styling > Quick CSS field, and found this code to be causing the issue:#top .sub_menu>ul { float: left; margin: 0; right: -40px; position: relative; }I combined all of your code in the General Styling > Quick CSS field and adjusted another rule so that the above rule could be removed.
Please clear your browser cache and check.Best regards,
MikeHi,
OK, you did have a anchor in place but it was on another page, so I updated your link to have the page & anchor.
Please see in the Private Content area, and then check your site.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHey DEmobilezeitgeist,
Try editing /wp-content/themes/enfold/includes/helper-social-media.php
on line 149, look for'gplus' => array("encode"=>true, "encode_urls"=>false, "pattern" => "https://plus.google.com/share?url=[permalink]" , 'label' => __("Share on Google+",'avia_framework')),and edit the name, url, & hover text (Share on Google+)
My test shows that the icon and color also changes

Best regards,
MikeHey Eneas,
Try this code in the General Styling > Quick CSS field:#top.home .avia_ajax_form .form_element_fourth { float: none !important; width: 25%!important; margin: auto!important; }Best regards,
MikeHi,
Please use ftp and go to /wp-content/uploads/dynamic_avia
then copy the contents of enfold.css and replace the contents of enfold-child.css (please make a backup copy first)
Then clear any cache plugin and your browser cache and check.Best regards,
MikeHey iedigitaldesign,
Try this code in the General Styling > Quick CSS field:#header_meta .container { display: flex!important; justify-content: center!important; }Best regards,
MikeHi,
Glad to hear, Let us know if you have further questions. Thank you for using Enfold.Best regards,
MikeHi,
It seems that you have not added the anchor to your page for the link to point to. Probably the best way to learn is though example. Please include a screenshot of where you want the user to go to when they click the link, and full admin access for our login so we can edit the page or post and add the anchor.Best regards,
MikeHey bluefox76,
As you are updating from a very old version please create a backup of your site first, I recommend https://wordpress.org/plugins/duplicator/
There have been a lot of changes since v3.8.4
Then please ensure your webhost has PHP v7 installed & you have WordPress v4.9.3 (latest version) installed.
Then try to update manually via FTP: https://vimeo.com/67209750Best regards,
MikeHey Andrea,
Try this code in the General Styling > Quick CSS field:#top .av_font_icon, #top .avia-image-container, .avia_transform .avia_start_animation.left-to-right.avia_image, .avia_transform .avia-icon-list .avia_start_animation .iconlist_icon, .avia_transform .avia_start_animation.avia-testimonial .avia-testimonial-image { -webkit-animation: none !important; -moz-animation: none !important; -o-animation: none !important; animation: none !important; opacity: 1 !important; -webkit-transform: scale(1) !important; -moz-transform: scale(1) !important; -o-transform: scale(1) !important; transform: scale(1) !important; }Please clear any cache plugin and your browser cache and check.
Best regards,
MikeFebruary 6, 2018 at 4:22 am in reply to: The server is temporarily unable to service your request due to maintenance down #908332Hi,
A plugin conflict could respond like this. Please try deactivating all of your plugins and updating from v4.2 to v4.2.2 manually via FTP: https://vimeo.com/67209750 – then test your site for errors. If that resolves the issue, reactivate each one individually until you find the cause.Best regards,
MikeHi,
The user name & password do not seem to be working for the WordPress site, please check.Best regards,.
MikeHi,
@spencery2, glad to hear that the function solved. I recommend using a child theme and adding the function in the functions.php so the next update won’t interrupt service. I have reported this issue. Also thanks for your guidance to other users.
@merlinmedia, this function must be placed in the functions.php, we recommend using a child theme.Best regards,
MikeFebruary 6, 2018 at 2:55 am in reply to: Importing didnt work! You might want to try reloading the page #908309 -
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