Forum Replies Created

Viewing 30 posts - 29,641 through 29,670 (of 34,990 total)
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  • in reply to: Stuck In Maintenance Mode #908887

    Hi,

    @samdive
    , your site is now up again. I believe you had this issue because WordPress was trying to update, you have this warning at the top of your admin screen:

    An automated WordPress update has failed to complete – please attempt the update again now.

    I see you are using PHP Version: 5.6.32 please ask your webhost to help you update to PHP v7, while they are helping you, also ask for PHP Post Max Size: 20M & PHP Max Upload Size: 50M & to enable PHP ZipArchive Extension.
    Then try updating WordPress again.

    Best regards,
    Mike

    in reply to: Remove breadcrumbs on tablet and mobile size screens #908886

    Hi,
    From what I can see you have a site cache and/or minify plugin, because your css has this path:
    /wp-content/cache/minify/1ddba.css
    Please check your cache plugin for the option to clear or purge it, and then please disable it.
    Caching plugins are great once your site is built and done, but it makes it hard to change your css while you are developing it.
    I believe once you do this and also clear your browser cache you will see your css changes.

    If you still have issues, please include your admin login in the Private Content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Can I mak the hotspots transparent? #908883

    Hi,
    Please try this instead,

    .av-hotspot-container .av-image-hotspot_inner,.av-image-hotspot-pulse {
        background: transparent!important; 
    }

    Best regards,
    Mike

    in reply to: Child theme importing partial settings #908882

    Hi,
    I’m not sure what happened with your widgets in the footer, but I was able to recreate them for you.
    By the way I notice that your PHP Version is 5.4.16, you should try to update it before you update WordPress as v7 is recommended.

    Best regards,
    Mike

    in reply to: Google Fonts in TinyMCE Advanced integrieren #908776

    Hi,
    Glad we could help, we will close this now. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Contact Form not Sending Emails #908774

    Hi,
    Glad we could help, we will close this now. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: CSS to remove 'Pin it' button from image links #908600

    Hi,
    To add a screenshot, please try using https://postimages.org/ and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Comment redirect #908598

    Hey Robin,
    Might I suggest another approach, try using a function to track your comment clicks.
    Try adding this to your function.php:

    
    function track_comment(){
    ?>
    <script>
    $('.form-submit .submit[type="submit"]').on('click', function() {
              ga('send', 'event', 'button', 'click', 'comment');
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'track_comment');
    

    Please note that tracking can sometimes take a little while to show up at Google Analytics.

    Best regards,
    Mike

    in reply to: CSS to remove 'Pin it' button from image links #908577

    Hi,
    Please try clearing your cache and check again. I don’t see the pin-it button, Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: delete article from cart #908571

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: search result doesn't work #908569

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: create a menu w/ anchor link #908567

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: hide element in mobile #908564

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problems display different browsers #908558

    Hi,
    I took a look at your site in Chrome, Firefox, Edge & IE11 and compared the css you had in the WordPress custom styles and Enfold General Styling > Quick CSS field, and found this code to be causing the issue:

    #top .sub_menu>ul {
        float: left;
        margin: 0;
        right: -40px;
        position: relative;
    }

    I combined all of your code in the General Styling > Quick CSS field and adjusted another rule so that the above rule could be removed.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: create a menu w/ anchor link #908504

    Hi,
    OK, you did have a anchor in place but it was on another page, so I updated your link to have the page & anchor.
    Please see in the Private Content area, and then check your site.

    Best regards,
    Mike

    in reply to: Replace Social Share Button G+ With Xing #908494

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header transparency #908488

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can't Import Enfold 2017 Demo #908484

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Replace Social Share Button G+ With Xing #908370

    Hey DEmobilezeitgeist,
    Try editing /wp-content/themes/enfold/includes/helper-social-media.php
    on line 149, look for

    				'gplus' 	=> array("encode"=>true, "encode_urls"=>false, "pattern" => "https://plus.google.com/share?url=[permalink]" , 'label' => __("Share on Google+",'avia_framework')),

    and edit the name, url, & hover text (Share on Google+)
    My test shows that the icon and color also changes
    2018-02-05_233112

    Best regards,
    Mike

    in reply to: Center mailchimp field submit button #908359

    Hey Eneas,
    Try this code in the General Styling > Quick CSS field:

    #top.home .avia_ajax_form .form_element_fourth {
        float: none !important; 
        width: 25%!important; 
        margin: auto!important; 
    }

    Best regards,
    Mike

    in reply to: Child theme importing partial settings #908351

    Hi,
    Please use ftp and go to /wp-content/uploads/dynamic_avia
    then copy the contents of enfold.css and replace the contents of enfold-child.css (please make a backup copy first)
    Then clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Center Text in small bar above menu #908347

    Hey iedigitaldesign,
    Try this code in the General Styling > Quick CSS field:

    #header_meta .container {
         display: flex!important; 
        justify-content: center!important; 
    }

    Best regards,
    Mike

    in reply to: SMTP Sender not correct in mail sending #908346

    Hi,
    Glad to hear, Let us know if you have further questions. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: create a menu w/ anchor link #908345

    Hi,
    It seems that you have not added the anchor to your page for the link to point to. Probably the best way to learn is though example. Please include a screenshot of where you want the user to go to when they click the link, and full admin access for our login so we can edit the page or post and add the anchor.

    Best regards,
    Mike

    in reply to: Enfold Updating Trouble (from 3.8.4 to 4.2.2) #908335

    Hey bluefox76,
    As you are updating from a very old version please create a backup of your site first, I recommend https://wordpress.org/plugins/duplicator/
    There have been a lot of changes since v3.8.4
    Then please ensure your webhost has PHP v7 installed & you have WordPress v4.9.3 (latest version) installed.
    Then try to update manually via FTP: https://vimeo.com/67209750

    Best regards,
    Mike

    in reply to: Remove Animation on Mosaic Blog Posts #908333

    Hey Andrea,
    Try this code in the General Styling > Quick CSS field:

    #top .av_font_icon,
    #top .avia-image-container,
    .avia_transform .avia_start_animation.left-to-right.avia_image, .avia_transform .avia-icon-list .avia_start_animation .iconlist_icon, .avia_transform .avia_start_animation.avia-testimonial .avia-testimonial-image { 
    -webkit-animation: none !important;
    -moz-animation: none !important;
    -o-animation: none !important;
    animation: none !important; 
    opacity: 1 !important;
    -webkit-transform: scale(1) !important;
    -moz-transform: scale(1) !important;
    -o-transform: scale(1) !important;
    transform: scale(1) !important; }

    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    Hi,
    A plugin conflict could respond like this. Please try deactivating all of your plugins and updating from v4.2 to v4.2.2 manually via FTP: https://vimeo.com/67209750 – then test your site for errors. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Issues with updating Enfold from 4.1.2 to 4.2 #908328

    Hi,
    The user name & password do not seem to be working for the WordPress site, please check.

    Best regards,.
    Mike

    in reply to: SMTP Sender not correct in mail sending #908327

    Hi,

    @spencery2
    , glad to hear that the function solved. I recommend using a child theme and adding the function in the functions.php so the next update won’t interrupt service. I have reported this issue. Also thanks for your guidance to other users.


    @merlinmedia
    , this function must be placed in the functions.php, we recommend using a child theme.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 29,641 through 29,670 (of 34,990 total)