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Viewing 30 posts - 29,551 through 29,580 (of 34,552 total)
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  • in reply to: Malware Problem Fixed But Cannot Edit Any Page #902583

    Hey nanook,
    Have you tried uploading a new copy of WordPress & Enfold to overwrite your old files?
    Also please ensure your webhost has PHP version 7 installed, some people with version < 5.5 are experiencing similar issues. If both are true there is a good chance your database has been damaged, even though the infected files have been removed. Perhaps try creating a localhost clean install of WordPress & Enfold and export your database via phpmyadmin in your webhost cPanel to your localhost to see if the issue persists. Best regards, Mike

    in reply to: Need Assistance with Medical theme demo icons download #902563

    Hey CodeSamurai,
    I remember this post and the issue was that this icon set is not stored as a linked zip file in the demo, unlike many of the others, and we don’t have a backup of the file, thus we posted the source link.
    I have been working on an alternative demo import using the plugin all-in-one-wp-migration that has been helpful for others with server issues. Would you like to try this? Note that you will lose all of your settings and content.

    Best regards,
    Mike

    in reply to: Blog Sidebar Layout Issue #902543

    Hi,
    Please try replacing the code with this:

    
    @media only screen and (min-width: 768px) {
    #top.post-template-default #wrap_all #main,#top.post-template-default #wrap_all #main.all_colors .container_wrap.container_wrap_first.main_color.sidebar_right {
        background-color: #f7f4fc!important; 
    }
     .container.template-single-blog main.content {
    background-color: #fff!important; 
        padding-left: 30px!important; 
    }
    .template-single-blog footer#socket {
        margin: 0 auto!important; 
        padding: 0px 50px!important; 
    }
    .responsive .container.template-blog.template-single-blog  {
        max-width: 100%!important; 
    }
    #top.post-template-default.single.single-post.single-format-standard.stretched .container.template-single-blog {
    padding-left: 0px !important; 
    }
    }

    Best regards,
    Mike

    in reply to: Upgraded to Enfold 4.2.1 and my site went blank #902535

    Hi,

    @marcheenek
    Glad to hear, we will leave this open to hear back from @johnnyfyve

    Best regards,
    Mike

    in reply to: Social Share Button Images not Showing #902530

    Hey Joe,
    The link above to the image gives me a 404.
    I’m not sure I understand what you mean by “Social Share Button Images not Showing” I do see social share buttons on your blog posts, so I believe that you are referring to if you click the Facebook one to post your image it doesn’t show in facebook:
    2018-01-24_221606
    Is this correct?
    As for the “fb:app_id” I found this article on Yoast: https://kb.yoast.com/kb/warning-fb-app-id-hasnt-been-included-in-the-meta-tags/
    Have you tried disabling yoast to see if the social share buttons work correctly and post your images?

    Best regards,
    Mike

    in reply to: Field to edit grid breakpoints site-wide? #902488

    Hi,
    Sorry, that feature is not available yet, but Please feel free to request – or vote if already requested – such feature on Enfold feature request form.
    Currently changing the brake points is done case by case with css.

    Best regards,
    Mike

    in reply to: Fatal Error Updating theme #902484

    Hey Westside_Media_Group,
    Please ensure with your webhost that you are using PHP version 7, this error is know with PHP versions < 5.5 If your webhost is unable to upgrade, please try replacing /enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_2_1/shortcode-parser.class.php

    Best regards,
    Mike

    in reply to: Upgraded to Enfold 4.2.1 and my site went blank #902481

    Hi,
    Please check with your webhost to ensure you are using PHP version 7.

    Best regards,
    Mike

    in reply to: Enfold #902480

    Hi,
    This default logo was set at: Enfold Theme Options > Header > Transparency Logo
    2018-01-24_205640
    I have removed it by clicking the red X and now you logo shows.

    Best regards,
    Mike

    Hi,
    While investigating your issue I noticed that It seems you have a error in your css or with a plugin, because .dk looks fine, but .se has a broken menu showing on desktop.
    Please see screenshots in Private Content area.
    Please review your css on both sites to find any difference, and also any different plugins.
    I know this is not the issue you are posting about, but I thought you should know.
    If you can’t find the issue, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Enfold #902471

    Hi,
    Sorry, but I can’t see a list of your threads/posts and thus can’t find the one you posted your login info in. Please include your login info in this thread. Sorry for the inconvenience.
    Also can you include a screenshot of the logo you do want, and the one that you can’t remove.

    Best regards,
    Mike

    in reply to: Masonry portfolio font size #902467

    Hi,
    You had the same code for 12px in twice, I removed one and changed the other to 9px. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Blog Sidebar Layout Issue #902465

    Hi,
    This template would be used for posts going forward, past posts would have to we rewritten to use the post template.
    But lets hold on for a minute, and examine what you are trying to achieve, perhaps a little css will save you a lot of work, and perhaps I misunderstood.
    What you seem to like about the link in the Private Content area, is that the sidebar goes to the bottom and all the way to the right, and you would like all of your posts to look like this. Is this correct? If so lets try to change it with css.
    Please try adding this code to the bottom in the General Styling > Quick CSS field:

    #top.post-template-default #wrap_all #main,#top.post-template-default #wrap_all #main.all_colors .container_wrap.container_wrap_first.main_color.sidebar_right {
        background-color: #f7f4fc!important; 
    }
     .container.template-single-blog main.content {
    background-color: #fff!important; 
        padding-left: 30px!important; 
    }
    .template-single-blog footer#socket {
        margin: 0 auto!important; 
        padding: 0px 50px!important; 
    }
    .responsive .container.template-blog.template-single-blog  {
        max-width: 100%!important; 
    }
    #top.post-template-default.single.single-post.single-format-standard.stretched .container.template-single-blog {
    padding-left: 0px !important; 
    }

    Then please clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Center logo within menu #902455

    Hi,
    We will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Change Full Screen slider to h1 tag #902296

    Hi,
    Can you please provide more information so that will have some context, such as the URL to a sample page and the CSS code that you’re using.

    Best regards,
    Mike

    in reply to: Import icons from Flaticon #902288

    Hi,
    I found removing the old one first solved the coflict. I belive if you follow this step you wont have any issuses, but we are here to help.
    Glad we could help, we will close this now. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    In my clean install the author name & gravatar in the comment list don’t have link tags so they are not links, do yours? Please include the url to the page in question so we can take a closer look.
    If yours is the same as this, and you would like this function you can edit the includes/loop-comments.php to include the links.

    Best regards,
    Mike

    in reply to: Import icons from Flaticon #902141

    Hey topmedialab,
    I removed you icon from the Iconfont Manager, and re-added it and it is working now. Please clear your browser cache and check.
    Please see screenshot in Private Content area

    Best regards,
    Mike

    in reply to: change tags #902129

    Hey allen,
    Please try these following steps to replace the Iconboxes H3 tag.
    1. Create folder within your enfold-child folder: /shortcodes/
    2. Copy iconbox.php to the above directory
    3. Edit the H3 tag in iconbox.php with:

    <h2 class='iconbox_content_title' $markup>".$title."</h2>";

    4. Add this code to the end of your child theme functions.php file.

    add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
    function avia_include_shortcode_template($paths)
    {
    	$template_url = get_stylesheet_directory();
        	array_unshift($paths, $template_url.'/shortcodes/');
    
    	return $paths;
    }

    Best regards,
    Mike

    in reply to: Overlapping Pages and Design #902123

    Hey Cj,
    Do you use a cache plugin that is minifying, or a lazy load plugin?
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    If this doesn’t help, Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Search box HTML tag not properly closed #902108

    Hey dianado,
    The closing tag is a little further down to include the search icon.
    2018-01-24_054356

    Best regards,
    Mike

    in reply to: Start Up Demo #902082

    Hi,
    I logged in and put the code near the top of the functions.php under

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    that was already there, and removed the second copy of that code. It is now working, please check.
    When looking for the font in the drop down list, it may be at the bottom of the list.
    2018-01-24_051119

    Best regards,
    Mike

    in reply to: Blog Sidebar Layout Issue #902074

    Hi,
    To automatically generate a advanced layout builder layout that you have created, first save a layout that you have created by clicking “Templates” in the top right corner of the canvas. Then click the button, “Save Entry as Template” you will be asked to name your new template. Next time you create a new post or page you can click the name you saved to load the template.
    2018-01-24_043844

    Best regards,
    Mike

    in reply to: Error 500 since last update #901866

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Print webpages #901865

    Hey stacey_pritchett,
    Typically print.css is the best way to go, here is a good article to get you started: Designing For Print With CSS
    Although there are plugins such as: PDF & Print that will generate a pdf of your page for print that might be a easier alternative.

    Best regards,
    Mike

    Hey Chris,
    I tested this on my localhost at the bottom of my functions.php and it worked for me. See screenshot
    2018-01-23_205533
    I assume you changed the “http://example.com/&#8221; link to your profile page.

    Best regards,
    Mike

    • This reply was modified 7 years, 5 months ago by Mike.
    in reply to: Child theme not working entirely ans as expected ! #901845

    Hi,
    This is because a child theme uses the parent theme as the base and only overrides the parent theme with the files in it’s folder. In your case, if you placed a copy of those files in your child theme fodder it would show their path.
    If you want to dig deeper, this article may help: How To Rename a Theme
    Or perhaps this plugin: WP Hide & Security Enhancer

    Best regards,
    Mike

    Hey mariettep,
    Sorry, that feature is not available, and it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Mike

    in reply to: Not receiving password reset link #901828

    Hey CD,
    I have generated a new password for you and you should have received an email about it, if not I added it to the Private Content area .

    Best regards,
    Mike

    in reply to: Enfold #901824

    Hey Dan,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

Viewing 30 posts - 29,551 through 29,580 (of 34,552 total)