Page 986 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
February 6, 2018 at 1:42 pm in reply to: delete article from cart #908571

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 1:41 pm in reply to: search result doesn't work #908569

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 1:40 pm in reply to: create a menu w/ anchor link #908567

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 1:39 pm in reply to: hide element in mobile #908564

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 1:28 pm in reply to: Problems display different browsers #908558
Mike
Moderator
Hi,
I took a look at your site in Chrome, Firefox, Edge & IE11 and compared the css you had in the WordPress custom styles and Enfold General Styling > Quick CSS field, and found this code to be causing the issue:
```
#top .sub_menu>ul {
    float: left;
    margin: 0;
    right: -40px;
    position: relative;
}
```
I combined all of your code in the General Styling > Quick CSS field and adjusted another rule so that the above rule could be removed.
Please clear your browser cache and check.

Best regards,
Mike
February 6, 2018 at 11:47 am in reply to: create a menu w/ anchor link #908504

Mike
Moderator

Hi,
OK, you did have a anchor in place but it was on another page, so I updated your link to have the page & anchor.
Please see in the Private Content area, and then check your site.

Best regards,
Mike

February 6, 2018 at 11:34 am in reply to: Replace Social Share Button G+ With Xing #908494

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 11:33 am in reply to: Header transparency #908488

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 11:32 am in reply to: Can't Import Enfold 2017 Demo #908484

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 6:50 am in reply to: Replace Social Share Button G+ With Xing #908370
Mike
Moderator
Hey DEmobilezeitgeist,
Try editing /wp-content/themes/enfold/includes/helper-social-media.php
on line 149, look for
```
				'gplus' 	=> array("encode"=>true, "encode_urls"=>false, "pattern" => "https://plus.google.com/share?url=[permalink]" , 'label' => __("Share on Google+",'avia_framework')),
```
and edit the name, url, & hover text (Share on Google+)
My test shows that the icon and color also changes

Best regards,
Mike
February 6, 2018 at 5:58 am in reply to: Center mailchimp field submit button #908359
Mike
Moderator
Hey Eneas,
Try this code in the General Styling > Quick CSS field:
```
#top.home .avia_ajax_form .form_element_fourth {
    float: none !important; 
    width: 25%!important; 
    margin: auto!important; 
}
```
Best regards,
Mike
February 6, 2018 at 5:37 am in reply to: Child theme importing partial settings #908351

Mike
Moderator

Hi,
Please use ftp and go to /wp-content/uploads/dynamic_avia
then copy the contents of enfold.css and replace the contents of enfold-child.css (please make a backup copy first)
Then clear any cache plugin and your browser cache and check.

Best regards,
Mike

February 6, 2018 at 5:26 am in reply to: Center Text in small bar above menu #908347
Mike
Moderator
Hey iedigitaldesign,
Try this code in the General Styling > Quick CSS field:
```
#header_meta .container {
     display: flex!important; 
    justify-content: center!important; 
}
```
Best regards,
Mike
February 6, 2018 at 5:19 am in reply to: SMTP Sender not correct in mail sending #908346

Mike
Moderator

Hi,
Glad to hear, Let us know if you have further questions. Thank you for using Enfold.

Best regards,
Mike

February 6, 2018 at 5:16 am in reply to: create a menu w/ anchor link #908345

Mike
Moderator

Hi,
It seems that you have not added the anchor to your page for the link to point to. Probably the best way to learn is though example. Please include a screenshot of where you want the user to go to when they click the link, and full admin access for our login so we can edit the page or post and add the anchor.

Best regards,
Mike

February 6, 2018 at 4:41 am in reply to: Enfold Updating Trouble (from 3.8.4 to 4.2.2) #908335

Mike
Moderator

Hey bluefox76,
As you are updating from a very old version please create a backup of your site first, I recommend https://wordpress.org/plugins/duplicator/
There have been a lot of changes since v3.8.4
Then please ensure your webhost has PHP v7 installed & you have WordPress v4.9.3 (latest version) installed.
Then try to update manually via FTP: https://vimeo.com/67209750

Best regards,
Mike

February 6, 2018 at 4:31 am in reply to: Remove Animation on Mosaic Blog Posts #908333
Mike
Moderator
Hey Andrea,
Try this code in the General Styling > Quick CSS field:
```
#top .av_font_icon,
#top .avia-image-container,
.avia_transform .avia_start_animation.left-to-right.avia_image, .avia_transform .avia-icon-list .avia_start_animation .iconlist_icon, .avia_transform .avia_start_animation.avia-testimonial .avia-testimonial-image { 
-webkit-animation: none !important;
-moz-animation: none !important;
-o-animation: none !important;
animation: none !important; 
opacity: 1 !important;
-webkit-transform: scale(1) !important;
-moz-transform: scale(1) !important;
-o-transform: scale(1) !important;
transform: scale(1) !important; }
```
Please clear any cache plugin and your browser cache and check.

Best regards,
Mike
February 6, 2018 at 4:22 am in reply to: The server is temporarily unable to service your request due to maintenance down #908332

Mike
Moderator

Hi,
A plugin conflict could respond like this. Please try deactivating all of your plugins and updating from v4.2 to v4.2.2 manually via FTP: https://vimeo.com/67209750 – then test your site for errors. If that resolves the issue, reactivate each one individually until you find the cause.

Best regards,
Mike

February 6, 2018 at 4:10 am in reply to: Issues with updating Enfold from 4.1.2 to 4.2 #908328

Mike
Moderator

Hi,
The user name & password do not seem to be working for the WordPress site, please check.

Best regards,.
Mike

February 6, 2018 at 4:03 am in reply to: SMTP Sender not correct in mail sending #908327

Mike
Moderator

Hi,

@spencery2, glad to hear that the function solved. I recommend using a child theme and adding the function in the functions.php so the next update won’t interrupt service. I have reported this issue. Also thanks for your guidance to other users.

@merlinmedia, this function must be placed in the functions.php, we recommend using a child theme.

Best regards,
Mike

February 6, 2018 at 2:55 am in reply to: Importing didnt work! You might want to try reloading the page #908309

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 5, 2018 at 7:23 pm in reply to: Yoast XML Sitemap mit Images? #908153

Mike
Moderator

Hi,
That is how I read the message also, please try and let us know.

Best regards,
Mike

February 5, 2018 at 7:18 pm in reply to: Start Up Demo #908151

Mike
Moderator

Hi,
Glad Victoria could help, we will close this now. Thanks for using Enfold.

Best regards,
Mike

February 5, 2018 at 7:15 pm in reply to: textballoon when clicked on image stays when in lightbox #908150

Mike
Moderator

Hi,

We will keep this open to hear back from you.

Best regards,
Mike

February 5, 2018 at 2:24 pm in reply to: Error text in footer #907989

Mike
Moderator

Hey Charlotte,
Do you have a custom function in your functions.php called “av_custom_iframe_height”? Seems to be an error, try removing it to see if it clears your error message.

Best regards,
Mike

February 5, 2018 at 2:16 pm in reply to: Position Title Bar below first element #907978

Mike
Moderator

Hi,

@Guenni007 thanks for sharing your solution, well done.

Best regards,
Mike

February 5, 2018 at 2:12 pm in reply to: Enfold app demo import font-manager.class.php on line 488 #907970

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 5, 2018 at 2:12 pm in reply to: Fullwidth Sub Menu #907968

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

February 5, 2018 at 2:11 pm in reply to: Yoast XML Sitemap mit Images? #907966

Mike
Moderator

Hi,
You should have a child theme and you can include the filter in the child theme functions.php
This way you will not lose this function with future updates.

Best regards,
Mike

February 5, 2018 at 2:06 pm in reply to: Enfold contact form – need suggestions on fields #907953

Mike
Moderator

Hey CezarOlivian,
Sorry, that feature is not available yet Please feel free to request – or vote if already requested – such feature on Enfold feature request form.
If you really wish to have this function you could hire a freelancer to add Typeahead.js to your site.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 29,551 through 29,580 (of 34,891 total)

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