Forum Replies Created

Viewing 30 posts - 29,431 through 29,460 (of 34,860 total)
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  • in reply to: Masonry – don't show date #910262

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: After Upade images links are broken #910260

    Hi,
    Sorry, do you have a custom login address, the normal one shows a error. Or perhaps you are blocking US IP addresses from the login?

    Best regards,
    Mike

    in reply to: Horizontal gallery cropped on mobile #910259

    Hi,
    Sorry, from within WordPress > Appearance > Editor
    the file doesn’t show the change:
    2018-02-09_070157
    But this change should really be made via ftp or the file manager in cPanel because of the way WordPress now handles the editor.

    Best regards,
    Mike

    in reply to: Hiding a Color Section on Mobile and Tablet #910257

    Hi,
    Thank you for the login, but can you also include your url.

    Best regards,
    Mike

    in reply to: After Upade images links are broken #910255

    Hey quebag,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Urgent – Menu/Logo Broken After Theme Update to v 4.2.2 #910253

    Hi,
    Thank you, is there anything else we can help with or shall we close this then?

    Best regards,
    Mike

    in reply to: Menu description under title #910250

    Hi,
    Glad this was helpful, if your interested we also have some Video Tutorials on all of the elements.

    Best regards,
    Mike

    in reply to: Delete the tooltip appearing on the easy sliders' images #910249

    Hey MBBCom,
    Please try removing the title from the image, that is when you added the image to the element, you had the option to pick the size it would show and add a title, often this is added automatically but you can remove it.
    2018-02-09_064349

    Best regards,
    Mike

    in reply to: Masonry – don't show date #910246

    Hey Charlotte,
    Try this code in the General Styling > Quick CSS field:

    span.av-masonry-date {display:none !important;}

    If you would like this code to only work on one page, please add the page ID before the span.

    Best regards,
    Mike

    in reply to: Hiding a Color Section on Mobile and Tablet #910245

    Hey iainpdavies,
    These options are working on my install of Enfold,
    please clear any cache plugin and your browser cache and check again. If you are still having trouble please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Horizontal gallery cropped on mobile #910243

    Hey emanuelecocchiaro,
    Please try editing /wp-content/themes/enfold/css/shortcodes.css
    on line 3814 you will find this code:

    .responsive .av-horizontal-gallery-img{ height: auto; width: 100%; 
    			-webkit-transform: 	translate(0, -50%); 
    			-ms-transform: 		translate(0, -50%);
    			transform: 			translate(0, -50%);
    			top:50%;
    			position: relative;
    		}

    change to look like this:

    /*.responsive .av-horizontal-gallery-img{ height: auto; width: 100%; 
    			-webkit-transform: 	translate(0, -50%); 
    			-ms-transform: 		translate(0, -50%);
    			transform: 			translate(0, -50%);
    			top:50%;
    			position: relative;
    		}*/

    If this works for you you can add this modify copy to your child theme.

    Best regards,
    Mike

    Hey NadjaJacke,
    Please check what PHP version your webhost has installed, some people have found that having their webhost upgrade to PHP v7 has solved this issue. If you still have trouble after this please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Theme Update 4.2.3 – Enfold Contact Form width #910232

    Hi,
    Sorry I was unable to login, and now seem to now be locked out. I see your css is coming from a minifying plugin with this address:
    /wp-content/cache/minify/4ff13.css
    Can you please disable the minifying and caching plugin. Can you also try using the Temporary Login Without Password plugin, as I see we have been having login issues.
    I assume your form layout was created with custom css, so can you also include ftp access, I would like to see if your custom css is still at:
    /wp-content/uploads/dynamic_avia/enfold.css or enfold_child.css

    Best regards,
    Mike

    in reply to: change Mobile padding on columns #910227

    Hey Munford,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 767px) { 
    .flex_column.av_three_fifth.flex_column_div {
    padding: 20px !important; 
    }
    }

    Best regards,
    Mike

    in reply to: Comments Fields #910138

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Update Enfold theme and wordpress version too #910137

    Hi,
    I took a look at your site and can see that your a very old version of Enfold v3.8.4
    Normally we would say that a update should not effect your site, but you should always make a backup first.
    But I’m not sure how the elements have changed since v3.8.4, you may experience minor changes.
    I don’t want to scare you, most likely all will go well.
    Your custom css with stay in tact, and I didn’t see any custom functions in functions.php, but you said that you made some custom edits to some template files, do you know which ones? You will need to download and save these or they will be lost, Then you will need to make the changes to the new files.
    After you update you should install a child theme so your custom changes will be saved. Read about it & Get it here
    Please check with your webhost to find out what PHP version you are using, hopefully 5.6, but it could be older.
    Because you are looking for work, and can’t have any down time, my recommendation is to create a staging site. That is make a sub-domain, install WordPress on it and migrate a copy of your site to it: all-in-one-wp-migration plugin.
    All-in-One WP Migration tutorial
    Then update it to see how it goes, then you can make any adjustments you need to with no stress. Once done you can migrate it to your live site very easily. Best case is that this will take you a couple of hours and will have no issues, worst case you will need a little help making some minor changes and we will help :)
    Ask your webhost to help you create a sub-domain with WordPress on it, call the sub-domain “staging” or anything you like. Then read the “all in one” tutorial above, it’s easy to use. Then try updating the staging site manually via FTP: https://vimeo.com/67209750
    it will be better than the auto update. If you have any questions let us know.

    Best regards,
    Mike

    in reply to: Comments Fields #910121

    Hi,
    Try this code in the General Styling > Quick CSS field:

    p.comment-form-author,p.comment-form-email {
        display: flex;
        justify-content: center;
        margin-right: 40px!important; 
    }
    #commentform label {
        position: relative!important; 
        left: 275px!important; 
    }

    Best regards,
    Mike

    in reply to: White Logo on one page and black logo on all others? #910116

    Hi,
    Please try adding the code above to the end of your functions.php file in Appearance > Editor.
    When editing functions.php you should use the child theme, so your changes will not be lost with future theme updates Read about it & Get it here
    To change the menu text color for the same one page, Try this code in the Enfold Theme Options > General Styling > Quick CSS field:

    #top.page-id-65 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    color: #000 !important;
    }

    Best regards,
    Mike

    Hey trconnected,
    I tried to recreate what you are trying to do with the three 1/3 elements on my localhost, but it must not be right because they are centered.
    2018-02-08_221053
    Please include the url to the page in question or include a dropbox link to your Avia Layout Builder Debugger code as a plain text document, so we can help.

    Best regards,
    Mike

    in reply to: Any update issues with WooCommerce? #910100

    Hey jancecile,
    The only issue I have seen is with a plugin “Table Rate Shipping” it needs to be deactivated first. It’s probably a good idea to deactivate all woocommerce plugins first, and ensure your webhost has PHP v7 installed. I would also recommend creating a backup before updating.

    Best regards,
    Mike

    in reply to: CSS to remove 'Pin it' button from image links #910094

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Remove breadcrumbs on tablet and mobile size screens #910092

    Hi,
    I took a look at your Enfold Theme Options > General Styling > Quick CSS field and found you were missing a } for the code you already had in there. I corrected and added the code from above:

    #top .av-submenu-container,#top .av-subnav-menu a {
    background: #f2f2f2!important; 
    }

    It is working now, Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Urgent – Menu/Logo Broken After Theme Update to v 4.2.2 #910089

    Hi,
    Ok, I have found and solved the issue. It was the link in the Enfold Theme Options > Header > Extra Elements > Phone Number or small info text:

    <a href="https://YourSite.com/request-quote/">Request a Quote<a>

    notice the closing a tag is missing the /
    simply changing to:

    <a href="https://YourSite.com/request-quote/">Request a Quote</a>

    solved!
    Sorry it took so long to solve :)
    Please check.

    Best regards,
    Mike

    in reply to: Remove Animation on Mosaic Blog Posts #910085

    Hi,
    Please try:

    .avia_desktop.avia_transform3d .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry {
        -webkit-animation: none !important;
        animation: none !important;
    }

    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Target all images except from one with a custom CSS #910084

    Hi,
    I added this code to the end of your Enfold Theme Options > General Styling > Quick CSS field:

    #top.home .avia-builder-el-5 img.avia_image {
        box-shadow: none!important; 
    }

    This works on the css principal of specificity, meaning that it is more targeted than your other css code. It’s also important that it is at the end of your file, so it is more important.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Append link on copied text #910082

    Hi,

    @Chris
    thanks for sharing.

    Best regards,
    Mike

    in reply to: Updating Woocommerce #909790

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Font-family Menu-Text #909788

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Breadcrumb section doesn't display at certain resolutions #909775

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 29,431 through 29,460 (of 34,860 total)