Forum Replies Created
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February 11, 2018 at 8:52 pm in reply to: Background images in color sections on mobile device – how to make responsive #910796
Hey theonlykieran,
I see that your services section has “services” as the ID, yet your Testimonials section doesn’t have a added ID. It may be a good idea to add a ID to that section, if you do then change the “av_section_4” in the code below to your new ID.
Otherwise this code will work for you today, please add this code in the General Styling > Quick CSS field:#top.home #services,#top.home #av_section_4 { background-size: cover!important; }
Please clear any cache plugin and your browser cache and check.
Best regards,
MikeFebruary 11, 2018 at 8:37 pm in reply to: styling text size/positioning of Fullscreen Slider H2 on mobile devices #910791Hey theonlykieran,
When I examine your page, the css above is working, perhaps try clearing your browser cache.
Please see screenshot in Private Content area.Best regards,
MikeHey guvenlikmerkezi,
I see you are using a old version of Enfold & WordPress with a short PHP Time Limit (90s)
Please first ask your webhost to change your PHP Time Limit to no limit and create a full backup.
Then try to update Enfold manually via FTP: https://vimeo.com/67209750 and also update WordPress and your plugins.
You should also ask your webhost to update your PHP to version 7.Best regards,
MikeHey sahelare,
Please try these options, first ensure your webhost has PHP v7 installed. If that doesn’t solve then download your functions.php via ftp and remove any custom functions that you may have added, and upload again.
If that doesn’t solve then there might be some corrupted files, so please try installing a fresh copy from your themeforest account via ftp over writing the old files. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Install Enfold over FTPBest regards,
MikeHi,
Please ensure that your webhost has PHP v7 installed, if this doesn’t solve then we will need a admin login to investigate.
Please open a new thread with the admin login in the Private Content area, because as this is not your thread your info will not be private.Best regards,
MikeFebruary 11, 2018 at 7:49 pm in reply to: How to link to a Masonry gallery including showing a preferrred portfolio entry? #910784Hey winnieandbuzz,
Please try this solution: https://kriesi.at/support/topic/linking-to-filtered-portfolio-ajax/#post-430225Best regards,
MikeHey farahjanjua,
Please try using the masonry gallery element, and choose lightbox from the Image Link option. The masonry element doesn’t open the images in lightbox.Best regards,
MikeHey reelhomes2017,
Try going to Enfold Theme Options > Social Profiles > Your social profiles and click the green plus sign, then choose your new profile.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for sharing your solution, please ask your webhost to install PHP ZipArchive extension for you so you won’t have issues with other elements in the future, such as importing the icon packs.
Shall we close this then?Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
The issue was your custom menu item “2018 LEGISLATION TRACKER”
it is a google docs link with “edit#gid=0” at the end which was causing a error in jquery.js
I removed the “edit#gid=0” and now your page loads without error and the slider works.
Please check and correct your link so it works correctly.Best regards,
MikeFebruary 11, 2018 at 5:53 pm in reply to: Hide/Remove Portofolio Ajax Preview Text Column with Slideshow #910770February 11, 2018 at 5:52 pm in reply to: [4.3.2] Burger menu doesn't show a seperator if item is bordered #910769Hey Lowisoft,
Try this code in the General Styling > Quick CSS field:#top #wrap_all .av_header_border_disabled .av-menu-button > a { border-bottom-style: solid!important; border-bottom-width: 1px!important; }
If this doesn’t work please Please include the url to the page in question so we can take a closer look.
Best regards,
MikeFebruary 11, 2018 at 5:41 pm in reply to: 4.2.3 removes slide in buttons and creates blank link on mobile only. #910768Hey lucky7t,
I have looked at your homepage and see you have v4.2.3 installed now and the buttons are sliding in and the buttons are working on Android. Has your web dev solved this issue, or is this only happening on iPhone?Best regards,
MikeHey jj130,
We will need to have admin access to investigate what caused the change, can you explain when you noticed this change, have you recently added a new plugin? Are you uploading the images the same way, for example, do you upload the images first to the media library then create your portfolio post and choose your featured image, or do you create your portfolio post first and then upload your image when choosing the featured image? Did you recently update Enfold & WordPress?
A quick fix for the page would be to use this code in the General Styling > Quick CSS field:#top.page-id-3304 a.grid-image img {height:202px !important; }
Please note in your response if you decide to use the quick fix css so we can disable while investigating.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeFebruary 11, 2018 at 4:47 pm in reply to: Changing mobile menu browser width and screen options for video elements #910760Hi,
So I understand that my assumption about hiding the 1/2 column that the video is in, and making the 1/2 column with the text full width, is the correct approach.To make your changes site wide the best approach would be to add custom classes to the elements, so for all of the videos add the same class to the 1/2 column that the video is in, and another class for all of the columns that the text is in.
For example use “1014video” for the video columns & “1040text” for the text columns
Then this css will work for all of the pages and not conflict with other elements now or future.@media only screen and (min-width: 1040px) { .1040video {display:none !important; } .1040text {width: 100% !important; margin-left: 0px !important; } }
Then for the slider follow the same principal and add a custom class such as “1040slider” and use this css:
@media only screen and (max-width: 1039px) { .1040slider {display:none !important; } }
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeFebruary 11, 2018 at 4:17 pm in reply to: Target all images except from one with a custom CSS #910754Hi,
Please try:.page-id-287 .avia-image-container-inner a,.page-id-78 .avia-image-container-inner a,.page-id-112 .avia-image-container-inner a,.page-id-239 .avia-image-container-inner a,.page-id-445 .avia-image-container-inner a { box-shadow: 0px 0px 20px #D9DCDE!important; } .page-id-287 .avia-image-container-inner a:hover,.page-id-78 .avia-image-container-inner a:hover,.page-id-112 .avia-image-container-inner a:hover,.page-id-239 .avia-image-container-inner a:hover,.page-id-445 .avia-image-container-inner a:hover { box-shadow: 0px 0px 5px #CACDCE!important; } .page-id-287 .avia-image-container-inner img,.page-id-78 .avia-image-container-inner img,.page-id-112 .avia-image-container-inner img,.page-id-239 .avia-image-container-inner img,.page-id-445 .avia-image-container-inner img { box-shadow: 0px 0px 20px #D9DCDE!important; } .page-id-287 .image-overlay,.page-id-78 .image-overlay,.page-id-112 .image-overlay,.page-id-239 .image-overlay,.page-id-445 .image-overlay { visibility: hidden!important; }
Please clear any cache plugin and your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
I have imported the Consulting Demo and all is working, Please clear your browser cache and check.
Thanks a lot for your patience and for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. If you have any issues please start a new thread we are happy to help. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. If you have any issues please start a new thread we are happy to help. Thank you for using Enfold.Best regards,
MikeFebruary 11, 2018 at 12:48 am in reply to: Website switched to Enfold, now "Duplicate Content" problem #910692Hey Kirchmann-Peter,
The http://jakobsweg-lebensweg.de/beitrag/ is a archive page for your categories, this is a normal wordpress function. Here is some more about Category Pages Typically category pages show posts with the same tags to each other.Best regards,
MikeHi,
I was not able to use the alternative method to import the demo, so I can manually import the demo but I will need database access. Please include cPanel login in the Private Content area.
The ftp access didn’t work for me, I believe my USA IP is blocked, but cPanel access will also allow me to upload the files necessary.Best regards,
MikeHey rbellei,
Please try importing the layerslider demo with the link in the Private Content area.
If this doesn’t work, please include the url to your site and ftp access in the Private Content area.Best regards,
MikeHi,
If I recall correctly, Strato blocks either all .at addresses or kriesi.at where the demos come from. If you contact them they will unblock for you, or I can try a alternative way to import.Best regards,
Mike -
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