Page 980 – Support | Kriesi.at – Premium WordPress Themes

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January 23, 2018 at 2:54 pm in reply to: Custom CSS not working #901475

Mike
Moderator

Hi,
I did see that, and I tried flushing it. My thought is that some hosts also have a hard cache that can be flushed from the backend.
While this should not necessary, perhaps try a plugin such as WP Add Custom CSS just to see if this has any affect.

Best regards,
Mike

January 23, 2018 at 2:11 pm in reply to: Default font size on various screens when using headline rotator #901456

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

January 23, 2018 at 2:10 pm in reply to: how to centre the title, date, read more #901454

Mike
Moderator

Hey curmi01,
Please include the url to the page in question so we can assist with css based on your page.

Best regards,
Mike

January 23, 2018 at 2:08 pm in reply to: Custom CSS not working #901453
Mike
Moderator
Hi,
I added this code in the General Styling > Quick CSS field:
```
#top.postid-238 #header #menu-item-33.back-btn span.avia-menu-text {font-size: 18px !important;}
```
and tried flushing your cache a few times, but doesn’t seem to be working. Please check with your webhost that they have another cache enabled on the backend.

Best regards,
Mike
January 23, 2018 at 1:41 pm in reply to: update 4.2.1 not working #901445

Mike
Moderator

Hi,
I see you are using PHP Version: 5.4.45
Please ask your webhost to update to version 7
I also recommend disabling Wordfence when upgrading.

Best regards,
Mike

January 23, 2018 at 1:36 pm in reply to: Error 500 since last update #901444

Mike
Moderator

Hey Myst7,
The 500 error is a general internal server error, please check with your webhost if the server logs has any more info, also check that you are using PHP version 7.

Best regards,
Mike

January 23, 2018 at 1:27 pm in reply to: Start Up Demo #901438
Mike
Moderator
Hi,
Try going to “Header visibility and transparency” in the sidebar when editing your page, and choosing “Transparent Header”

If this doesn’t help, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Mike
January 23, 2018 at 1:22 pm in reply to: SEO LayerSlider #901431

Mike
Moderator

Hey allen,
Sorry our specialty is not really seo, but here are some articles about slider seo:

Sliders suck and should be banned from your website

6 Simple SEO Tips For Your WordPress Slider Images

How to Optimize Your WordPress Slider for SEO

Best regards,
Mike

January 23, 2018 at 1:15 pm in reply to: The Fullwidth Easy Slider not working #901430

Mike
Moderator

Hi,
Sorry, I was not able to login as the user name is not listed and the wp user name didn’t work. The goal was to check the File and Folder Permissions
Typically when /wp-admin/admin-ajax.php is getting a 404 it is due to permissions or a webhost firewall, please check with your host if they have one in place. Also check that your are use PHP version 7.

Best regards,
Mike

January 23, 2018 at 12:12 pm in reply to: Screen Options settings don't work #901411

Mike
Moderator

Hi,
Thanks for sharing this solution, is there anything else we can assist with?

Best regards,
Mike

January 23, 2018 at 12:04 pm in reply to: Header Issue #901402

Mike
Moderator

Hi,

@BlueSolution Please open a new thread with the url to the page in question so we can take a closer look. It gets confusing when we are are working on more than one site per thread. Thanks for understanding.

Best regards,
Mike

January 23, 2018 at 6:14 am in reply to: Contact form as .txt file #901194

Mike
Moderator

Hey apremierdj,
Sorry, this feature is not available yet, but there maybe a plugin that can accomplish this.

Best regards,
Mike

January 23, 2018 at 6:11 am in reply to: How to change Magazine Element Colours? #901192
Mike
Moderator
Hey viaggiareverde,
Try this code in the General Styling > Quick CSS field:
```
#top.page-id-135 time.av-magazine-time.updated,#top.page-id-135 h3.av-magazine-title.entry-title a,#top.page-id-135 .av-magazine-top-bar a {
color: #fff !important;
}
```
Best regards,
Mike
January 23, 2018 at 6:04 am in reply to: Center logo within menu #901186

Mike
Moderator

Hey ESWEENEY113,
Sorry this is not available as a setting, but there are some tweaks that may work, please try these:
https://kriesi.at/support/topic/logo-center-with-menu-to-left-and-right/
https://kriesi.at/support/topic/logo-center-menu-left-and-right-2/

Best regards,
Mike

January 23, 2018 at 5:56 am in reply to: Grid Row Text Padding #901175

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

January 23, 2018 at 5:55 am in reply to: Menu with transparency #901173

Mike
Moderator

Hey giuseppenacci,
Try going to “Header visibility and transparency” in the sidebar when editing your page, and choosing “Transparent Header”

Best regards,
Mike

January 23, 2018 at 5:47 am in reply to: Grid Row Text Padding #901165
Mike
Moderator
Hey mrjohnson2,
I believe you are referring to the space in red in the screenshot in Private Content area.
Try this code in the General Styling > Quick CSS field:
```
#top.home .avia-slideshow {margin: 0px !important; }
```
Best regards,
Mike
January 23, 2018 at 5:36 am in reply to: Header Issue #901160

Mike
Moderator

Hi,
To see how big your site is on your webhost, that is actual space it is using, please check your cPanel on your webhost.
To see how big your site is when someone views it, please test here: https://smallseotools.com/website-page-size-checker/
The difference is your site can be very large, but any one visitor is not downloading your whole site at once, they are only getting one page at a time.
Hope this helps.

Best regards,
Mike

January 23, 2018 at 5:24 am in reply to: Screen Options settings don't work #901154

Mike
Moderator

Hi,
If you are using Chrome on Windows, try hitting F12 to see the developers screen. please see screenshot in Private Content area

Best regards,
Mike

January 23, 2018 at 5:19 am in reply to: Screen Options settings don't work #901148

Mike
Moderator

Hi,
please see screenshots in Private Content area

Best regards,
Mike

January 23, 2018 at 5:11 am in reply to: Enfold – how to add phone number to header? #901146

Mike
Moderator

Hi,
I reviewed the past posts in this thread and found this one that seems to offer a solution: https://kriesi.at/support/topic/enfold-how-to-add-phone-number-to-header/#post-776035 – did this not work for you?
Are you trying to put these phone number in the small bar at the top of the screen, or in a different place?

Best regards,
Mike

January 23, 2018 at 4:58 am in reply to: Fullwidth Easy Slider Height #901138

Mike
Moderator

Hey Danny,
Your home slider had different settings:

Best regards,
Mike

January 23, 2018 at 4:47 am in reply to: Grid row sizes #901132

Mike
Moderator

Hey bobjonesdesigns,
Try adding a grid row element, then click “add cell”, it will show: 1/3 1/3 1/3
then click “set cell size” and 1/5 3/5 1/5 will be an option

Best regards,
Mike

January 23, 2018 at 4:28 am in reply to: Screen Options settings don't work #901125
Mike
Moderator
Hi,
Good to hear you have the button issue solved, if I understand correctly you would link to hide the slider captions on mobile, please try:
```
@media only screen and (max-width: 426px) { 
.avia-caption.av-slideshow-caption {
display: none !important;}
}
```
adjust the max-width number to suit.

Best regards,
Mike
January 23, 2018 at 4:13 am in reply to: Google Fonts in TinyMCE Advanced integrieren #901118

Mike
Moderator

Hi,
Nether of the plugins worked, or the article didn’t work?
Perhaps TinyMCE has changed, have you considered reaching out to the TinyMCE Advanced group or using css to assign the font styles?

Best regards,
Mike

January 23, 2018 at 4:08 am in reply to: Header Issue #901117

Mike
Moderator

Hi,
When you import a demo it will overwrite your whole site. But you can copy pages from the demos using the Avia Layout Builder Debugger and copy the shortcode from any page. The shortcode is a block at the bottom of the editing page

You could create a localhost and download the demos for the pages you want, or if you only want one page let us know and we could send you the shortcode for it.

As for your other question, I’m unsure what you mean, please explain.

Best regards,
Mike

January 23, 2018 at 3:53 am in reply to: Demo Import doesn't work #901112

Mike
Moderator

Hi,
Odd, you are logged in correct?
I’ll add it again here, below.

Best regards,
Mike

January 23, 2018 at 3:49 am in reply to: How to display timeline for Events ? #901111

Mike
Moderator

Hi,
Oh sorry I thought it was your site, as it was created the magazine element with Enfold.
Try with these settings

Best regards,
Mike

January 23, 2018 at 3:33 am in reply to: Website Title in Tab #901106

Mike
Moderator

Hi,
This is a possibility, we will wait to hear back from you.

Best regards,
Mike

January 23, 2018 at 3:31 am in reply to: Mobile Menu Search and Menu (3 Line) Icons #901104
Mike
Moderator
Hi,
Please try:
```
@media only screen and (max-width: 767px) {
#top #wrap_all .main_menu li#menu-item-search {
color: yellow !important; }
}
```
Best regards,
Mike
Author

Posts

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