Forum Replies Created

Viewing 30 posts - 29,251 through 29,280 (of 35,061 total)
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  • in reply to: Stuck In Maintenance Mode #917609

    Hi,
    Your site looks like it is working now, please try clearing your browser cache and checking again

    Best regards,
    Mike

    in reply to: Demo Import #917603

    Hi,
    It seems to me that this is a ongoing issue with that host. Have you thought about testing on a differnt webhost?

    Best regards,
    Mike

    in reply to: Demo Import #917595

    Hi,
    Well this is very strange, I have uploaded the files and database but it is still not working. I really don’t know why as I’ve done this a few times with no issue.

    During the normal demo import you get this error: “Failed to load resource: the server responded with a status of 500 (Internal Server Error)”
    I guess you will have to ask Strato why you have a internal server error.

    Sorry I wish I had better news.
    Best regards,
    Mike

    in reply to: Demo Import #917582

    Hi,
    I will work on it.

    Best regards,
    Mike

    in reply to: Cannot Get Rid of Unintended Link In Footer #917574

    Hey ne6472,
    The link is a social icon for “500” To remove please go to Enfold Theme Options > Social Profiles > Your social profiles and remove it from there.
    Or if you wish, Try this code in the General Styling > Quick CSS field:

    li.social_bookmarks_five_100_px {display:none !important;}

    Best regards,
    Mike

    in reply to: Login details #917565

    Hi,
    Glad we were able to help, Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: where can I change colors of the header #917564

    Hi,
    Please try going to Enfold Theme Options > Advanced Styling and choose “Small bar above Main Menu” as the element to edit, and click the “edit element” button. Then make your color choices.

    Best regards,
    Mike

    in reply to: Change color of "Special Heading" text #917559

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Two Google reCaptcha shown on the same page #917558

    Hey Slava,
    You are getting the error: Uncaught Error: reCAPTCHA placeholder element must be empty
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Footer/Fußzeile bearbeiten #917554

    Hey kletterfreak,
    Versuchen Sie, der Fußzeile neue Widgets hinzuzufügen, damit die Platzhalter-Widgets nicht mehr angezeigt werden.

    Please try adding new widgets to the footer and the placeholder widgets will disappear.

    Best regards,
    Mike

    in reply to: Demo Import #917551

    Hi,
    You import the database like in the video, and I will upload the files via FTP.
    If you want me to import the database, I will but I will need your Strato login to get to PHPmyAdmin.
    I also need your wordpress login.

    Best regards,
    Mike

    in reply to: Issues on upgrading to Enfold 4.2.4. #917545

    Hi,
    Glad to hear, we will leave this open to hear back from you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Demo Import #917538

    Hi,
    Oh I forgot here is a video on how to import the database,
    Here is a video on how it works

    Best regards,
    Mike

    in reply to: Demo Import #917530

    Hi,
    I understand, I have worked on a few Strato installs now, and for some reason the demos need to be manually. In each case Strato has not been helpful in tracking down the reason.
    What I suggest is that I upload the files needed for the manual install via FTP, and give you the database that you will need to import via PHPmyAdmin. How does that sound?
    I was able to login FTP with the new user and password, but not wordpress?
    Please check the url in Private Content area to make sure I’m going to the right place.

    Best regards,
    Mike

    in reply to: Issues on upgrading to Enfold 4.2.4. #917509

    Hi,
    I see your PHP Version: 5.3.10, this PHP version has been known to cause many errors since the new wordpress recommendation is version 7.
    Please ask your webhost to update your PHP.

    Best regards,
    Mike

    in reply to: Login details #917498

    Hi,
    Your email has been updated.

    Best regards,
    Mike

    in reply to: Enfold Page Builder Really Slow #917493

    Hi,
    I see that your PHP settings seem fine, but your site is Waiting (TTFB) 359ms for the server to respond with admin-ajax.php
    2018-02-25_112906
    Please check with your webhost if they see a reason for the long wait to respond.

    Best regards,
    Mike

    in reply to: Urgent: Need Enfold 4.2.3 download Link #917481

    Hi,

    @loxoma
    I attached the link in the Private Content area of this thread: post-917480

    Best regards,
    Mike

    in reply to: Video Element and Video-Slider Problem #917480

    Hi,
    The link you requested is in the Private Content area.

    Best regards,
    Mike

    in reply to: Sticky Header on Mobile #917478

    Hi,
    Glad Victoria was able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Category pictures in webshop different sizes #917477

    Hi,
    Glad to hear, we will leave this open for now for your update.

    Best regards,
    Mike

    in reply to: Update to 4.2.4 has lost button formatting #917475

    Hi,
    Glad to hear it is solved, we are looking into this situation.
    We will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Single Page – Scrolling speed/elegance #917474

    Hey Verdaccio,
    I believe what you are looking for can best be addressed with a plugin such as Page scroll to id It has adjustable scrolling animation duration and easing over 30 types across different browsers. It has also been reported to work well with Enfold.

    Best regards,
    Mike

    in reply to: How to Bold Special header #917471

    Hey dalen550,
    Try this code in the General Styling > Quick CSS field:

    .av-special-heading-tag {font-weight:bolder !important;}

    This code is very general and will change all of them, we can target only one page or section if you like but we will need to see the page first.

    Best regards,
    Mike

    in reply to: Update to 4.2.4 has lost button formatting #917469

    Hi,
    Please do, I have been testing this situation and this method has been solving.

    Best regards,
    Mike

    in reply to: Enfold 4.2.4 self-hosted video bug back…. #917467

    Hi,
    Thanks again for using Enfold, have a great day.

    Best regards,
    Mike

    in reply to: Demo Import #917466

    Hi,
    Sorry for the confusion, I thought Victoria had ended her day. Anyways I will help.
    We only get your info though the Private Content box below.

    I was able to FTP in, but the wordpress login didn’t work. Please check.
    Also what webhost are you using, Strato webhost?
    Which demo do you want to install?

    Best regards,
    Mike

    in reply to: Change color of "Special Heading" text #917459

    Hi,
    To change the whole Headline Rotator to bold, try this code in the General Styling > Quick CSS field:

    .av-rotator-container-inner {
        font-weight: bold!important; 
    }

    To change only the rotating text to bold, try:

    .av-rotator-text {
        font-weight: bold!important; 
    }

    You can use “bold” or “bolder” in the code.
    As earlier, This code is very general and will change all of them, We can target only one page or section if you like but we will need to see the page first.

    Best regards,
    Mike

    in reply to: Enfold 4.2.4 self-hosted video bug back…. #917454

    Hi,
    I understand your choice, and thanks for your kind words. I also like how you have a staging site to test updates, I recommend this to everyone.
    It is a incremental change, but as you see the updates are faster now.
    If you don’t mind, I’d like to close this before we get a dozen people posting here :)

    Best regards,
    Mike

    in reply to: Menu Bar Scroll Trasparent #917439

    Hey denisj77,
    To have your menu and header color partially transparent when scrolled,
    try this code in the General Styling > Quick CSS field:

    
    .header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
    background-color:rgba(255, 255, 255, 0.5) !important;
    }
    
    .header_color.av_header_transparency .header_bg, .header_color.av_header_transparency .main_menu ul ul, .header_color.av_header_transparency .main_menu .menu ul li a, .header_color.av_header_transparency .pointer_arrow_wrap .pointer_arrow, .header_color.av_header_transparency .avia_mega_div, .header_color.av_header_transparency .av-subnav-menu > li ul, .header_color.av_header_transparency .av-subnav-menu a {
    background-color:transparent !important;
    }

    To have your mobile partially transparent when it opens, try adding this code:

    @media only screen and (max-width: 992px) { 
    .html_av-overlay-side #top .av-burger-overlay-scroll {
      background-color: rgba(255,255,255,0.5)!important; 
    }
    }

    Best regards,
    Mike

Viewing 30 posts - 29,251 through 29,280 (of 35,061 total)