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Viewing 30 posts - 28,921 through 28,950 (of 34,339 total)
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  • Hey NadjaJacke,
    Please check what PHP version your webhost has installed, some people have found that having their webhost upgrade to PHP v7 has solved this issue. If you still have trouble after this please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Theme Update 4.2.3 – Enfold Contact Form width #910232

    Hi,
    Sorry I was unable to login, and now seem to now be locked out. I see your css is coming from a minifying plugin with this address:
    /wp-content/cache/minify/4ff13.css
    Can you please disable the minifying and caching plugin. Can you also try using the Temporary Login Without Password plugin, as I see we have been having login issues.
    I assume your form layout was created with custom css, so can you also include ftp access, I would like to see if your custom css is still at:
    /wp-content/uploads/dynamic_avia/enfold.css or enfold_child.css

    Best regards,
    Mike

    in reply to: change Mobile padding on columns #910227

    Hey Munford,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 767px) { 
    .flex_column.av_three_fifth.flex_column_div {
    padding: 20px !important; 
    }
    }

    Best regards,
    Mike

    in reply to: Comments Fields #910138

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Update Enfold theme and wordpress version too #910137

    Hi,
    I took a look at your site and can see that your a very old version of Enfold v3.8.4
    Normally we would say that a update should not effect your site, but you should always make a backup first.
    But I’m not sure how the elements have changed since v3.8.4, you may experience minor changes.
    I don’t want to scare you, most likely all will go well.
    Your custom css with stay in tact, and I didn’t see any custom functions in functions.php, but you said that you made some custom edits to some template files, do you know which ones? You will need to download and save these or they will be lost, Then you will need to make the changes to the new files.
    After you update you should install a child theme so your custom changes will be saved. Read about it & Get it here
    Please check with your webhost to find out what PHP version you are using, hopefully 5.6, but it could be older.
    Because you are looking for work, and can’t have any down time, my recommendation is to create a staging site. That is make a sub-domain, install WordPress on it and migrate a copy of your site to it: all-in-one-wp-migration plugin.
    All-in-One WP Migration tutorial
    Then update it to see how it goes, then you can make any adjustments you need to with no stress. Once done you can migrate it to your live site very easily. Best case is that this will take you a couple of hours and will have no issues, worst case you will need a little help making some minor changes and we will help :)
    Ask your webhost to help you create a sub-domain with WordPress on it, call the sub-domain “staging” or anything you like. Then read the “all in one” tutorial above, it’s easy to use. Then try updating the staging site manually via FTP: https://vimeo.com/67209750
    it will be better than the auto update. If you have any questions let us know.

    Best regards,
    Mike

    in reply to: Comments Fields #910121

    Hi,
    Try this code in the General Styling > Quick CSS field:

    p.comment-form-author,p.comment-form-email {
        display: flex;
        justify-content: center;
        margin-right: 40px!important; 
    }
    #commentform label {
        position: relative!important; 
        left: 275px!important; 
    }

    Best regards,
    Mike

    in reply to: White Logo on one page and black logo on all others? #910116

    Hi,
    Please try adding the code above to the end of your functions.php file in Appearance > Editor.
    When editing functions.php you should use the child theme, so your changes will not be lost with future theme updates Read about it & Get it here
    To change the menu text color for the same one page, Try this code in the Enfold Theme Options > General Styling > Quick CSS field:

    #top.page-id-65 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    color: #000 !important;
    }

    Best regards,
    Mike

    Hey trconnected,
    I tried to recreate what you are trying to do with the three 1/3 elements on my localhost, but it must not be right because they are centered.
    2018-02-08_221053
    Please include the url to the page in question or include a dropbox link to your Avia Layout Builder Debugger code as a plain text document, so we can help.

    Best regards,
    Mike

    in reply to: Any update issues with WooCommerce? #910100

    Hey jancecile,
    The only issue I have seen is with a plugin “Table Rate Shipping” it needs to be deactivated first. It’s probably a good idea to deactivate all woocommerce plugins first, and ensure your webhost has PHP v7 installed. I would also recommend creating a backup before updating.

    Best regards,
    Mike

    in reply to: CSS to remove 'Pin it' button from image links #910094

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Remove breadcrumbs on tablet and mobile size screens #910092

    Hi,
    I took a look at your Enfold Theme Options > General Styling > Quick CSS field and found you were missing a } for the code you already had in there. I corrected and added the code from above:

    #top .av-submenu-container,#top .av-subnav-menu a {
    background: #f2f2f2!important; 
    }

    It is working now, Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Urgent – Menu/Logo Broken After Theme Update to v 4.2.2 #910089

    Hi,
    Ok, I have found and solved the issue. It was the link in the Enfold Theme Options > Header > Extra Elements > Phone Number or small info text:

    <a href="https://YourSite.com/request-quote/">Request a Quote<a>

    notice the closing a tag is missing the /
    simply changing to:

    <a href="https://YourSite.com/request-quote/">Request a Quote</a>

    solved!
    Sorry it took so long to solve :)
    Please check.

    Best regards,
    Mike

    in reply to: Remove Animation on Mosaic Blog Posts #910085

    Hi,
    Please try:

    .avia_desktop.avia_transform3d .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry {
        -webkit-animation: none !important;
        animation: none !important;
    }

    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Target all images except from one with a custom CSS #910084

    Hi,
    I added this code to the end of your Enfold Theme Options > General Styling > Quick CSS field:

    #top.home .avia-builder-el-5 img.avia_image {
        box-shadow: none!important; 
    }

    This works on the css principal of specificity, meaning that it is more targeted than your other css code. It’s also important that it is at the end of your file, so it is more important.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Append link on copied text #910082

    Hi,

    @Chris
    thanks for sharing.

    Best regards,
    Mike

    in reply to: Updating Woocommerce #909790

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Font-family Menu-Text #909788

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Breadcrumb section doesn't display at certain resolutions #909775

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Changing the top bar #909766

    Hey johnstanley1990,
    Please try adding this to your Enfold Theme Options > Header > Extra Elements > Phone Number or small info text:

    <ul class="contact"><li class="phone"><span class="in1"><a href="tel://1-555-555-5555">[av_font_icon icon='ue854' font='entypo-fontello' size='20px'][/av_font_icon]</a></span></li>   <li class="mail"><span class="in1"><a href="mailto: (Email address hidden if logged out) ">[av_font_icon icon='ue805' font='entypo-fontello' size='20px'][/av_font_icon]</a></span></li></ul>

    be sure to change the email address & phone number in the links.

    Then add this code in the General Styling > Quick CSS field:

    .in1 {display: inline-block !important; }
    .contact ul {list-style: none!important; list-style-type: none!important;}
    ul.contact li { display: inline!important;}

    This is the expected outcome:
    2018-02-08_070157

    Best regards,
    Mike

    in reply to: Font-family Menu-Text #909755

    Hey DietrichID,
    Please try going to Enfold Theme Options > Advanced Styling > and select the Main Menu Links element from the drop down, unless it is already shown in the list, and select your font and save.
    2018-02-08_063303

    Best regards,
    Mike

    Hey GuyMVI,
    Glad to hear you identified the issue, and were able to correct the css.
    Yes, you should update your css with the new ID. The “p10” in the ID stands for the page it is on “page-id-10”
    I’m not sure why the CF7 didn’t generate this correctly the first time, perhaps an error in v4.1.2 or earlier, but you should not have issues with this again going forward.

    Best regards,
    Mike

    in reply to: Issues with updating Enfold from 4.1.2 to 4.2 #909737

    Hi,
    I have updated your theme to v4.2.3, please check.

    Best regards,
    Mike

    in reply to: Updating Woocommerce #909734

    Hi,
    That is great news, I found this error discussed here: https://github.com/woocommerce/woocommerce/issues/10843
    seems the solution was to not use it anymore as the new woocommerce (at the time) replaced the function, please see if this is your case. Otherwise, try contacting the plugin author.
    Shall we close this then?

    Best regards,
    Mike

    in reply to: Breadcrumb section doesn't display at certain resolutions #909733

    Hi,
    Glad we could help,
    I only added the css, there should be no future conflicts, but if someday the title bar and breadcrumbs seem a little off, simply try removing the css from the General Styling > Quick CSS field.
    Shall we close this then?

    Best regards,
    Mike

    in reply to: 2017 Enfold edition #909715

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: Breadcrumb section doesn't display at certain resolutions #909714

    Hi,
    I added this css to your General Styling > Quick CSS field:

    @media only screen and (min-width: 768px) and  (max-width: 988px){
      .responsive.html_mobile_menu_tablet.html_header_top.html_header_sticky #top #wrap_all #main {
          padding-top: 120px!important; 
      }
    }

    which seems to solve, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Urgent – Menu/Logo Broken After Theme Update to v 4.2.2 #909547

    Hi,
    For the .com site that has the logo issue, it seems the page markup is different than it should be. Try to update manually via FTP: https://vimeo.com/67209750 to correct the files
    As a note, I couldn’t login to the .net site, the user & password are the same for both sites, perhaps you meant that, but please check the .net site’s login.

    Best regards,
    Mike

    in reply to: website upgrade or new website built #909531

    Hi,
    Once the theme is bought on Theme Forest, the cost of development is arranged between you and Codeable. You could ask that the cost of the theme be included in your contract with Codeable.

    Best regards,
    Mike

    in reply to: Formatting issue on the phone #909529

    Hey ginnywills,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 481px) { 
    #top.page-id-337 .av-catalogue-title.av-cart-update-title:after {
    content: "\A\A"; 
      white-space: pre;
    }
    #top.page-id-337 .av-catalogue-price.av-cart-update-price:before {
    content: "\A"; 
      white-space: pre;
    }
    #top.page-id-337 .av-catalogue-price.av-cart-update-price {
       left: 0px!important; 
    }
    }

    This code is created for this one page only, let us know if you need it for other pages.
    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 28,921 through 28,950 (of 34,339 total)