Forum Replies Created
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AuthorPosts
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March 9, 2018 at 2:12 pm in reply to: Combo of Color Section and Advanced Layerslider won't work #924494
Hi,
Sorry I don’t see the small color difference at the bottom of the design image, can you please highlight it in the image?Best regards,
MikeMarch 9, 2018 at 2:04 pm in reply to: Frontend error after update: Just homepage working but no links working #924488Hi,
Thank you, I found that when your permalinks are set to “post name” the word “homepage” is added to your url, and when set to “plain” it is not. Yoast dosn’t seem to effect this, as I test with it on and off. I also found that your .htaccess file is not writable so when updating your permalinks the .htaccess file is not getting updated.
Please include FTP access so we can view / update.
I disabled Yoast for now, and set your permalinks to “plain” so your site will work until we hear back from you on the FTP access.
Naming your startpage “homepage” is fine, it is not what I mean, Please see screenshots in Private Content area.
Did you migrate this install from a localhost or testing site?Best regards,
MikeMarch 9, 2018 at 1:05 pm in reply to: Gelöst: 4.2.6 Problem Frontend mit Avia Buttons, Icons usw…. #924464Hey Austrianweb,
Ich habe zwei Probleme gefunden:
1) Als ich mich anmeldete, fand ich eine Fehlermeldung oben auf Ihrem Admin-Panel, dass das “Social Media Feather” -Plugin viele Fehler hatte, also habe ich es deaktiviert.
Aber das hat immer noch einen Fehler “User Levels Outdated” hinterlassen. Bitte versuchen Sie, Ihre Plugins zu deaktivieren. Wenn das Problem dadurch behoben wird, reaktivieren Sie jedes einzeln, bis Sie die Ursache gefunden haben.2) Wie haben Sie für Ihr Styling-Problem Ihre Site, FTP oder das Admin-Panel aktualisiert?
Wir müssen zuerst auf Problem 1 eingehen, dann benötigen wir möglicherweise FTP-Zugang, um Problem 2 zu beheben.— translation —
I found two issues:
1) When I logged in I found a error message across the top of your admin panel that the “Social Media Feather” plugin had many errors, so I deactivated it.
But this still left a “User Levels Outdated” error, Please try Try disabling your plugins. If that resolves the error issue, reactivate each one individually until you find the cause.2)For your styling issue, how did you update your site, FTP or though the admin panel updates?
We will need to address issue 1 first, then we may need FTP access to address issue 2.Social Media Feather error:
Deprecated: Function create_function() is deprecated in /home/.sites/128/site4160389/web/wp-content/plugins/social-media-feather/synved-option/synved-option.php on line 595User Levels Outdated error:
! The use of user levels is outdated. Use permissions instead. in /home/.sites/128/site4160389/web/wp-includes/functions.php on line 4031Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeMarch 9, 2018 at 12:25 pm in reply to: Frontend error after update: Just homepage working but no links working #924444Hey Manuel,
I tried testing your permalink structure issue, but I was having issues with the setting staying selected. Perhaps we were both on the site at the same time?
What I did see is that when the permalinks use the post name, the word “home” is added to the url, please check the yoast options for it changing the permalinks.Best regards,
MikeHi,
We will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey Darren,
Sorry to hear that you have been having this issue, I would like to help, let me ask when you say that “The input fields are different colors. Some black some white” do you mean the yellow background for the first 3 fields in your screenshot, “name, email, phone” ?
If so, this is the auto compleate of the Chrome browser, Chrome does this to let you know that it has filled in the form.Also when say “Can’t remove white border around the captcha” do you mean the gray background for the whole captcha?
If so, since the recaptcha is loaded in a iframe, we can not change it with css, but you do have the option to use the dark theme, here is how: https://contactform7.com/recaptcha/I have viewed your contact form in Chrome, Firefox, Edge & IE11 and it looks the same in each, please see the screenshot in Private Content area.
Can you please explain what background-color & font color you would like to have it?Best regards,
MikeHey Christy,
Try this code in the General Styling > Quick CSS field:@media only screen and (max-width: 1500px ) { .av-burger-menu-main { display: block!important; } #top .av_mobile_menu_tablet .av-main-nav .menu-item { display: none!important; }}please adjust the “1500px” in the code to match the maximum width you would like the burger menu to show.
If you are unsure of your tablet’s width in a horizontal position, please go to this site with the tablet and it will tell you: http://howbigismybrowser.com/Best regards,
MikeHey jberg1,
This error has been associated with older PHP versions, what is your PHP version?
The solution is to update your PHP to v7 or to update your header.php with this one.Best regards,
MikeHi,
@Kahil we reported your issue to the dev team, please open a new ticket, unless you have already done this, with a admin login in the private content area and a link to the product with the issue so the team can examine it closer.
@pathaug yes this will be applied in the next update. When issues are discovered we try to release a fix as soon as possible.Best regards,
MikeHi,
I have re-uploaded Enfold v4.2.4 for you and your site is back online. Please check that everything is in order.
So it seems that the header.php solution to make the theme backwards compatible with older PHP versions didn’t work for you for some reason.
I was wondering why you said that you would need to move your site to a new server to update your PHP version? Typically a webhost can easily change a setting to enable this for you, did your webhost tell you this was not an option?Best regards,
MikeHi,
I used the Avia Layout Builder Debugger to copy your product and test on my localhost, which worked fine, so I would suggest trying to disabling your plugins to see if that resolves the issue.Best regards,
MikeHi,
I have applied this solution and it seems to have solve the issue. Please check.Best regards,
MikeHi,
I see your PHP version is 5.4.25 this has been a cause for several odd errors. I also see your WordPress and theme is out of date too.
Since your event is approaching, can you create a clone of your site to a sub-domain for testing the updates?Best regards,
MikeHi,
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey gretabeneforti,
When I test I find the Chrome & Firefox goes to the anchor correctly, but Edge goes to the bottom of the page. One option to correcting this would be to try a plugin such as: Hash Link Scroll Offset or Page scroll to id
Another option would be to add an offset to the anchor, first add a class to the anchor like this:<a class="anchor" name="duetre"></a>then add this code in the General Styling > Quick CSS field:
.anchor { display: block!important; height: 100px!important; margin-top: -100px!important; visibility: hidden; }The advantage to using a plugin is that they add a js script that controls the offset across different browsers more efficiently.
Best regards,
MikeHi,
Try adding this code to the end of your functions.php file in Appearance > Editor:add_action('wp_footer', 'no_post_scroll'); function no_post_scroll() { if ( is_single()) { echo '<style> html, body { overflow: hidden; } </style>'; } }this will check that it is a single post page, and apply the css.
Best regards,
MikeHey AstridHaveman,
I see your webhost has PHP v5.4 installed, please ask to have PHP v7 installed.
The link to v4.2.4 is in the Private Content area.Best regards,
MikeHi,
@Keith
I applied the above fix by Ismael and it seems to have solved your issue, please check.Best regards,
MikeHey YCreative,
Please include ftp access in the Private Content area.Best regards,
MikeHey KelseyCurran,
Can you please include a admin login in the private content area so we can take a closer look.Best regards,
MikeMarch 8, 2018 at 6:25 am in reply to: Contact Form Change font color and add padding to the right #923567Hey LindaK816,
I believe the code you are looking for is:.page-id-3249 .avia-builder-el-8 { padding-right: 60px; }Let us know if this helps.
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
I added this code in the General Styling > Quick CSS field:#top.home .main_color.container_wrap .container { background-image: url('https://Your_Site.com/wp-content/uploads/2018/03/Au-Taurus-1.jpg'); background-size: cover; background-repeat: no-repeat; }If you wish to remove the blue background around your login form, please remove the color from your column.
Please clear your browser cache and check.Best regards,
MikeMarch 8, 2018 at 5:12 am in reply to: Combo of Color Section and Advanced Layerslider won't work #923541Hi,
Sorry, but I’m not sure of the difference between your “design” and “current” images above, can you please explain a little more.Best regards,
Mike -
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