Forum Replies Created
-
AuthorPosts
-
Hi,
@PaulSmit I was able to manually import the demo for you, your new password was emailed to you, along with another email to confirm your site email, please confirm.
I didn’t post here because this is not your thread, so you will not not see the Private Content area, nor is it private.
Please check all site setting and feel free to remove the temp admin account.
Please let us know if this solves your issue.Best regards,
MikeHi,
I tried using a color section with a background video and it worked well for many elements placed on top such as a text element, like the example site.

It didn’t work with a blog element though.
I did find some more info on background videos: Creating a fullscreen HTML5 video background with CSS But I don’t think this will work with the bog element either.Best regards,
MikeHi,
Can I ask a few questions, have you ever used FTP before (Filezilla), do you know your FTP address, user name and password?
How about your webhost’s cPanel or dashboard?
It should have a “file manager” there.
What webhost do you use?Best regards,
MikeHi,
Typically the error on line 6 of file wp-content/themes/enfold/header.php is due to a older PHP version being used by your webhost, please ask them to update your PHP version to v7
Another solution could be to replace your header.php with this one.
Sorry for the same answer twice now, but since WordPress 4.9 has moved to PHP v7 we had to follow, an older Enfold will not help as those customers have the same issue with the new WordPress. Although our dev team has created the header.php above to help with this, but in the long run updating the PHP is going to be necessary. Webhosts are aware of this issue.Best regards,
MikeHi,
Thank you for the kind words, and thank you for using Enfold :)Best regards,
MikeHi,
I added this code to your button to add the arrow:<span class="avia_button_icon avia_button_icon_left " aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span>To change to title of your popup, please add this code to your General Styling > Quick CSS field, in this example code the color is white, and the font-size 30px:
.white-popup h3 { color: #fff !important; font-size: 30px !important; }Please adjust to suit.
Best regards,
MikeHi,
This test code block form is your homepage form that I copied the html code from, now you can use it to replace the homepage form.
Typically your forms will not have a issue because the button will be at the bottom, but if you wish to create a new form on one line, we will be happy to assist again. Sorry that I don’t have a better answer for your situation, but we are happy we could assist.Best regards,
MikeApril 17, 2018 at 1:58 am in reply to: Demo Import for Enfold not working – demo name is Startup Business Demo #942857Hi,
Ok the restaurant demo is installed, please confirm the email to set your site email address. Your login is in the Private Content area. Please check all settings.Best regards,
MikeHi,
I took a look at your godaddy account and it looks as though you have not created a wordpress site yet, and uploaded your enfold theme. Please see screenshot in Private Content area. Did you delete it? Please create a wordpress site and upload the theme so we can assist.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeApril 16, 2018 at 12:55 pm in reply to: change the space that is created using the color section #942544Hi,
This is because the element is using “vertical-align: middle;” based on your screen height. Because of the color section setting to “100% of browser window”. On my screen there is not so much of a gap.

You can change the color section setting to “let content define height”.

Otherwise if you wish you can try this code in the General Styling > Quick CSS field:#top.page .avia-section.av-minimum-height .container .content { vertical-align: top!important; } #top.page .container .content .post-entry { padding-top: 20px !important; }and adjust the 20px to suit
Best regards,
MikeHi,
Glad to hear, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeApril 16, 2018 at 12:29 pm in reply to: Enfold-theme makes WordPress-panel become White Page of Death. #942534Hi,
That is great news, as for Instagram they were having an issue with their API but you can try this solution or this solution basically you need to remove it clean the database as put in a new one.Best regards,
MikeHi,
Thank you for that, I found that you had added all of the css from all of my posts above, when only the css from the last post was needed. Sorry that I was not clear on that. I removed all other wrong css and it now works great on the test page & the contact page.
Please clear your browser cache and check.Best regards,
MikeApril 16, 2018 at 12:05 pm in reply to: How to setup the Column animation speed or duration ? #942529Hi,
Thanks for the links, but I would like to login to see your settings should there be a easy solution. Right now I’m redirected to your home page when I try to go to /wp-admin/ I believe you may have a security plugin that will only allow login based on IP address, please disable.Best regards,
MikeHi,
I see you are using the full screen slider, I recommend creating a different slider for mobile screens such as the full width slider, easy slider, or perhaps the layerslider. Try creating a test page and testing out the different sliders with your mobile device. Once you find one you like we can help with adding it to your homepage and writing some css to show the sliders on the correct screen sizes.Best regards,
MikeApril 16, 2018 at 11:17 am in reply to: Demo Import for Enfold not working – demo name is Startup Business Demo #942506Hi,
The demo has been imported, please check all setting. You new user & password is in the Private Content area, please confirm the email sent to you to change the site email address.Best regards,
MikeHi,
I’m happy to report that since a few hours have pasted, the edited shortcodes.js in the child theme is working as expected.
Is there anything else we can assist with on this, or shall we close this?Best regards,
MikeHi,
I edited this file in the enfold theme folder: js/shortcodes.js and found this code:thisheading.on('click', function()and replace it with this code:
thisheading.on('mouseover', function()Then I copied the modified shortcodes.js to your_child_theme_folder/js/shortcodes.js and added this at the very end of your child theme functions.php file:
function change_aviajs() { wp_dequeue_script( 'avia-shortcodes' ); wp_enqueue_script( 'avia-shortcodes-child', get_stylesheet_directory_uri().'/js/shortcodes.js', array('jquery'), 3, true ); } add_action( 'wp_enqueue_scripts', 'change_aviajs', 100 );This is working on my localhost after a hard cache flush, yet clearing your cache several times has not helped. I don’t see a cache plugin on your site. So please look on your webhost for any host level caching that you can clear, or ask your host if they can assist.
Best regards,
MikeHey Dimitry,
Please update your link to the example page, it didn’t show in your post.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey CWR SEO,
Thanks for your suggestion, and thanks for using Enfold.Best regards,
MikeHi,
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.Best regards,
MikeApril 16, 2018 at 2:05 am in reply to: change the space that is created using the color section #942370Hey czar,
Typically there is not much space created, please direct us to your page so we can be of more assistance.Best regards,
MikeHi,
The wp-multilang page say it is not compatible with most page builders, it also seems that there are quite a few customizations that are needed for it to work. Perhaps if you really want to use it you could hire a freelancer to make the changes, but unfortunately this kind of customization as it is beyond the scope of support we can provide here.Best regards,
MikeApril 16, 2018 at 1:37 am in reply to: URGENT please – logo left + menu below the logo on the right #942367 -
AuthorPosts
