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Viewing 30 posts - 27,751 through 27,780 (of 34,600 total)
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  • in reply to: Help #943336

    Hey Arna,
    It depends on a few factors, but we try to assist ASAP.

    Best regards,
    Mike

    in reply to: Title styling in blog post element – excerpt #943335

    Hey Laura,
    Please include the url to the page in question so we can take a closer look and assist with custom css.

    Best regards,
    Mike

    in reply to: CONTROL TITLE FONT SIZE ON DESKTOP AND DEVICE #943334

    Hey mleite1,
    To change the size of titles on different devices, try this code in WordPress > Customize > Additional CSS:

    @media only screen and (max-width: 767px) { 
    h3.av-special-heading-tag,h2.av-special-heading-tag,.eapps-instagram-feed-title  {
    font-size: 10px !important;
    }
    }
    @media only screen and (min-width: 768px) and (max-width: 1023px) { 
    h3.av-special-heading-tag,h2.av-special-heading-tag,.eapps-instagram-feed-title  {
    font-size: 20px !important;
    }
    }

    This is two sets of rules, the top set is for mobile up to tablet, and the font-size will be 10px, The second set is for tablet up to laptop, and the font will be 20px.
    Your current rules will be for laptops and up including desktops.
    Please feel free to adjust the font-sizes to suit.

    Best regards,
    Mike

    in reply to: Enfold 4.2.6 error #943328

    Hey wacky32,
    We believe so, the issue so far has been to make the theme backward compatible with older PHP versions.

    Best regards,
    Mike

    in reply to: Hide category and meta from Blog Post element #943326

    Hey djsnowamn,
    Try this code in the General Styling > Quick CSS field:

    .post-entry span.blog-categories.minor-meta,.post-entry footer.entry-footer {
    display:none !important;
    |

    If this doesn’t help, please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Enfold Update Causing HTTP 500 Error #943323

    Hi,

    @wacky32
    Please open a new thread so we can assist, we will want communicate in the Private Content area, such as your URL & admin login, but as this is not your thread your info will not be private. Thanks for your patience and understanding.
    In your new thread please provide admin login info and detail your issue.

    I have viewed your site and it seems to be loading fine, right now, Please include admin login so we can see the issue.

    Best regards,
    Mike

    in reply to: Website Down 500 Error #943322

    Hi,
    I tried both domains via ftp, both say the user is ok, but the pass failed.
    Do you have a another password?

    Best regards,
    Mike

    in reply to: Contact form fix on RTL #943321

    Hi,
    Glad we could help, Please let us know if you would like further assistance, or if we should close this thread.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: adding modal button doesnt work #943101

    Hi,
    Please try changing the code in your code block in the two places that “test-popup” are, the link & the ID:

    <a href="#test-popup" 
    <div id="test-popup" 

    they both must match, notice one has the # and the other don’t

    Best regards,
    Mike

    in reply to: Demo Import not working #943100

    Hi,

    @mandar_v
    Please open a new thread so we can assist, we will want communicate in the Private Content area, such as your URL & admin login, but as this is not your thread your info will not be private. Thanks for your patience and understanding.
    In your new thread please provide admin login info and detail your issue.

    Best regards,
    Mike

    in reply to: How to setup the Column animation speed or duration ? #943099

    Hi,
    I adjusted your css to this:

    /* single product sidebar left */
    .single-product-main-image {
        width: 25%;
    }
    .single-product-summary {
        overflow: hidden;
        width: 45%;
        float: right;
        margin-right: 5%;
    }
    .single-product-main-image {
    	float: right;
    	margin-right: 0px !important; 
    }
    .single-product .sidebar {
        width: 25%;
    	 float: left;
    	border-left-style: none !important; 
        border-left-width: 0px !important; 
    }
    .single-product .inner_sidebar {
        margin-left: 0px !important; 
    	margin-right: 50px !important; 
    }
    

    Please check.
    For future readers, this was the function to create a single product sidebar:

    // single product sidebar
    add_action('init','ava534345953_init', 50);
    function ava534345953_init() {
    	add_action( 'woocommerce_after_single_product_summary', 'avia_add_sidebar', 25);
    }
    
    function avia_close_image_div() {
    	echo "</div>";
    }
    
    function avia_add_sidebar() {
    	if(is_product()) {
    	$avia_config['currently_viewing'] = "shop_single";
    	get_sidebar();
    	}
    }

    Best regards,
    Mike

    in reply to: Appearence – Editor gone #943073

    Hi,
    Sorry this is turning into a bigger task than it first sounded, for a NAT router you will need to allow Filezilla though, these steps should help.
    But if you add the FTP access to the Private Content area, I’ll take a look for you. If you are unsure if you have the correct FTP info, then perhaps include access to your webhost cPanel, so we can solve your editor issue quickly.

    Best regards,
    Mike

    in reply to: Contact form fix on RTL #943068

    Hi,
    You can add the links to the pages in this thread, as it will be for the same solution. We won’t need to login.
    I will describe the steps for anyone to follow along.

    1: Using the browser inspector, or developer tools, select the form and right click for the “Edit as HTML” option.
    2018-04-17_055204
    2: Then copy all the HTML for the form and paste in a plain text editor, such Sublime Text, NotePad++, Geany, etc.
    2018-04-17_055733
    3: Then move the last form element, the submit button, to the top of the others, and add “inline” to the classes, and paste the modified code into a “code block” element on your page.
    2018-04-17_060202
    4: Then use this css to make a inline contact form with the button first instead of last:

    #top .avia_ajax_form .form_element_fourth.inline {
        width: 23.4%!important; 
        margin-right: 0 !important; 
    }

    Best regards,
    Mike

    in reply to: Demo Import not working #943058

    Hi,

    @PaulSmit
    I was able to manually import the demo for you, your new password was emailed to you, along with another email to confirm your site email, please confirm.
    I didn’t post here because this is not your thread, so you will not not see the Private Content area, nor is it private.
    Please check all site setting and feel free to remove the temp admin account.
    Please let us know if this solves your issue.

    Best regards,
    Mike

    in reply to: Blog Landings Page with Video Background #942879

    Hi,
    I tried using a color section with a background video and it worked well for many elements placed on top such as a text element, like the example site.
    2018-04-16_215443
    It didn’t work with a blog element though.
    I did find some more info on background videos: Creating a fullscreen HTML5 video background with CSS But I don’t think this will work with the bog element either.

    Best regards,
    Mike

    in reply to: Website Down 500 Error #942873

    Hi,
    Can I ask a few questions, have you ever used FTP before (Filezilla), do you know your FTP address, user name and password?
    How about your webhost’s cPanel or dashboard?
    It should have a “file manager” there.
    What webhost do you use?

    Best regards,
    Mike

    in reply to: White screen with Enfold only #942868

    Hi,
    Typically the error on line 6 of file wp-content/themes/enfold/header.php is due to a older PHP version being used by your webhost, please ask them to update your PHP version to v7
    Another solution could be to replace your header.php with this one.
    Sorry for the same answer twice now, but since WordPress 4.9 has moved to PHP v7 we had to follow, an older Enfold will not help as those customers have the same issue with the new WordPress. Although our dev team has created the header.php above to help with this, but in the long run updating the PHP is going to be necessary. Webhosts are aware of this issue.

    Best regards,
    Mike

    in reply to: smartphone sideways view messed up #942864

    Hi,
    Thank you for the kind words, and thank you for using Enfold :)

    Best regards,
    Mike

    in reply to: adding modal button doesnt work #942863

    Hi,
    I added this code to your button to add the arrow:

    <span class="avia_button_icon avia_button_icon_left " aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span>

    To change to title of your popup, please add this code to your General Styling > Quick CSS field, in this example code the color is white, and the font-size 30px:

    .white-popup h3 {
    color: #fff !important;
    font-size: 30px !important;
    }

    Please adjust to suit.

    Best regards,
    Mike

    in reply to: Contact form fix on RTL #942862

    Hi,
    This test code block form is your homepage form that I copied the html code from, now you can use it to replace the homepage form.
    Typically your forms will not have a issue because the button will be at the bottom, but if you wish to create a new form on one line, we will be happy to assist again. Sorry that I don’t have a better answer for your situation, but we are happy we could assist.

    Best regards,
    Mike

    Hi,
    Thank you, shall we close this then?

    Best regards,
    Mike

    in reply to: Demo Import not working #942854

    Hi,
    Ok the restaurant demo is installed, please confirm the email to set your site email address. Your login is in the Private Content area. Please check all settings.

    Best regards,
    Mike

    in reply to: Demo Import not working #942551

    Hi,
    I took a look at your godaddy account and it looks as though you have not created a wordpress site yet, and uploaded your enfold theme. Please see screenshot in Private Content area. Did you delete it? Please create a wordpress site and upload the theme so we can assist.

    Best regards,
    Mike

    in reply to: Font size of sub menu under Mega Menu #942547

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: How to change the font of the title subheading. #942545

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: change the space that is created using the color section #942544

    Hi,
    This is because the element is using “vertical-align: middle;” based on your screen height. Because of the color section setting to “100% of browser window”. On my screen there is not so much of a gap.
    2018-04-16_064547
    You can change the color section setting to “let content define height”.
    2018-04-16_065032
    Otherwise if you wish you can try this code in the General Styling > Quick CSS field:

    
    #top.page .avia-section.av-minimum-height .container .content {
        vertical-align: top!important; 
    }
    #top.page .container .content .post-entry {
    padding-top: 20px !important;
    }

    and adjust the 20px to suit

    Best regards,
    Mike

    in reply to: Burger menu hidden behind logo #942538

    Hi,
    Glad to hear, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: WP-MULTILANG COMPATIBILE #942535

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    That is great news, as for Instagram they were having an issue with their API but you can try this solution or this solution basically you need to remove it clean the database as put in a new one.

    Best regards,
    Mike

Viewing 30 posts - 27,751 through 27,780 (of 34,600 total)