Forum Replies Created

Viewing 30 posts - 26,581 through 26,610 (of 34,558 total)
  • Author
    Posts
  • in reply to: EU GDPR Data Protection – Enfold sets cookie #972001

    Hi,
    I see, these allow the users to disable the elements, not the cookies though.
    Please request this feature on the Enfold feature request form.
    As this is where the dev team looks for ideas for new features and improvements.

    Best regards,
    Mike

    in reply to: Name above testimonials #971672

    Hi,
    Yes, this will ensure that your customizations remain after each update.
    Unless there is anything else we can assist with this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Removing link from blog and page titles #971671

    Hi,
    I tested your post & page links above and found that the images & titles are not clickable for me, are you saying that these are clickable for you?
    2018-06-12_074047
    2018-06-12_074216
    Please try clearing your browser cache & trying again,
    otherwise, please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Name above testimonials #971665

    Hi,
    I have installed your child theme and added the code above to the child theme functions.php.
    All seems to be working correctly, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: EU GDPR Data Protection – Enfold sets cookie #971661

    Hi,
    Sorry, I don’t understand your question, are you referring to the “Append a privacy policy message to mailchimp contact forms” option? This allows for a message but doesn’t control the cookie.

    Best regards,
    Mike

    in reply to: Reverse columns order on the back-end #971551

    Hi,
    Sorry, I took a look at your homepage and found your frontend & backend matched, Please see screenshot in Private Content area.
    I also looked at 3 other random pages.
    Then I tested on my localhost RTL:
    2018-06-12_005204
    and LTR:
    2018-06-12_005425
    Is this only happening on some pages?

    Best regards,
    Mike

    in reply to: One page menu – Start at top of page #971535

    Hi,
    Thanks to @Ismael, we have found there is an error is one of the js scripts that this can happen when tab sections are used with anchor links. There is a temporary fix where we comment out line 209 of the tab_section.js file.
    I have done this for you and cleared your site cache, now the page is not auto scrolling to the anchor links and the anchor links can be used correctly.
    This has been reported to the dev team and they are working to fix this. I imagine this will be included in the next update, so there should be no further action on your part needed.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Aspect Ratio of Embedded YouTube Video #971522

    Hi,
    You could set a standard size for your videos with this css in the Enfold Theme Options > General Styling > Quick CSS field

    iframe[src*=youtube] {
    	    width: 560px!important; 
    	    height: 315px!important; 
    }

    or if you want your videos to be responsive try using percentages like this:

    iframe[src*=youtube] {
    	    width: 100%!important; 
    	    height: 98%!important; 
    }
    

    in my tests this worked out to be very close to the 16:9 ratio.
    but feel free to adjust to suit.

    Best regards,
    Mike

    Hi,
    We will be happy to take a look if your tests don’t solve.

    Best regards,
    Mike

    in reply to: Post Slider Customization – mobile version #971497

    Hi,
    I took a look and found that your home page doesn’t have the class “home” anymore, instead it has “page-id-318”, so all of the css that referred to “home” had to be changed.
    I did this for you, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Pixelated fonts on PC computers #971494

    Hi,
    Sorry I’m not seeing the same as you, Please see screenshot in Private Content area.
    It may be a local issue, please check that you have ‘Smooth Edges of Screen Fonts‘ checked in your Windows advanced system setting.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Red cross as a bullet #971480

    Hi,
    Please change the “content” line to \e813
    like this:

    /* special bullets */
    .special-listpoints ul {
        list-style: none;
    }
    .special-listpoints li::before {
        content: "\e813";
        font-family: entypo-fontello;
        color: #f00;
        position: relative;
        padding-right: 11px;
        margin-left: -20px;
    }

    Best regards,
    Mike

    in reply to: bunch of featured Image copyright text issues #971479

    Hi,
    The dev team has released this fix today, I have tested on my localhost and it seems to be working good.
    The zip file in the Private Content area contains 3 files to go to these paths on your webhost:
    \wp-content\themes\enfold\functions-enfold.php
    \wp-content\themes\enfold\functions.php
    \wp-content\themes\enfold\js\avia-snippet-image-copyright.js

    These use the same css you had in place:

    small.avia-copyright {
        display: block !important;
    	line-height: 13px !important;
    	font-size: 13px !important
    }
    small.avia-copyright a {
        display: inline-block !important;
    }

    Please let us know how this works for you.

    Best regards,
    Mike

    in reply to: Align text under green 'check marks' #971177

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Name above testimonials #971169

    Hi,
    It’s actually pretty easy, you are basically uploading the new child theme theme and importing the settings at Enfold Theme Options > Import/Export > Import Settings from your Parent Theme
    2018-06-11_073844
    and then move the code over to the child theme functions.php
    Would you like us to assist with this?

    Best regards,
    Mike

    in reply to: How to make a image link #971151

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Layout changed completely after theme update #971146

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: EU GDPR Data Protection – Enfold sets cookie #971142

    Hi,
    I believe the mailchimp cookies are set via mailchimp, our element is more of a wrapper for their API. Perhaps mailchimp offers this option via their dashboard?

    Best regards,
    Mike

    in reply to: Full Screen Slider not showing in Edge #971141

    Hi,
    Glad to hear this was a option.

    Best regards,
    Mike

    in reply to: Removing link from blog and page titles #970884

    Hey cocoguido2,
    This solution works on my localhost, Please include the url to the page in question so we can take a closer look why it’s not working for you.

    .single .post-title.entry-title {
    pointer-events: none !important;
    }
    .single .page-title.entry-title {
    pointer-events: none !important;
    }
    .single-post .big-preview.single-big { pointer-events: none !important; }

    Best regards,
    Mike

    in reply to: How to make a image link #970874

    Hi,
    I added a custom class to the columns in each language, “linkservicelt” & “linkserviceen”
    then I added this code to your functions.php:

    function link_service(){
    ?>
    <script>
    $(".linkservicelt").click(function() {
        window.location = "http://vdsfashion.it/classes/";
    });
    $(".linkserviceen").click(function() {
        window.location = "http://vdsfashion.it/our-services/";
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'link_service');

    Then I gave the columns a hover pointer with this css in your Quick CSS:

    .linkserviceen:hover,.linkservicelt:hover {cursor: pointer;}

    Now each links to the correct page in the correct language, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu item "jump" on hover #970857

    Hi,
    Thank you for the screenshot, that looks like quiet a jump, maybe 20px.
    Unfortunately, in my tests with Chrome, Firefox, Edge & IE11 I couldn’t reproduce the error.
    Please try to clear your browser cache.

    Best regards,
    Mike

    in reply to: Name above testimonials #970847

    Hi,
    I changed your function code, it was targeting “avia-testimonial-image” which is why only you image moved. It is now “avia-testimonial-meta”
    I also moved it to functions.php as it was in functions-enfold.php
    Please note you will lose this edit the next time you update, Read about using a Child Theme so you won’t lose your edits.

    Best regards,
    Mike

    in reply to: Portfolio items can't be edited anymore #970823

    Hi,
    PHP has new features in version 7, and WordPress core is starting to use them and have told plugin developers to start making the change. For now WordPress recommends a minimum of v5.6, but eventually everyone should move to v7
    I believe I recall there was a issue with v7.2 but can’t find it now. I recommend trying v7.0.x or at least v5.6

    Best regards,
    Mike

    in reply to: Reverse columns order on the back-end #970817

    Hi,
    Thanks for the images, I see now. This looks like a RTL css issue, as the backend is correct and the front end is wrong, right?
    Since you already have both versions installed can you include a link to the page in your screenshot on both servers so I can compare and find the difference?
    If not I will install both on mine.

    Best regards,
    Mike

    in reply to: Contact form not sending auto-reply emails #970808

    Hi,
    Thanks for the feedback, glad that it helped.
    We will forward this.

    Best regards,
    Mike

    in reply to: Pixelated fonts on PC computers #970803

    Hey jaimemerz,
    I have checked on Chrome, Firefox, & Edge on Windows 10, but I don’t see any pixelation, can you include a screenshot.
    2018-06-10_111612

    Best regards,
    Mike

    in reply to: Full Screen Slider not showing in Edge #970799

    Hi,
    Thank you for the login, sorry that deactivating the JetPack will cause you such trouble, and I see your other plugins are also network activated.
    JS errors in the console don’t always point to the real issue, so it’s a process of elimination, unfortunately I didn’t find a cause, and didn’t feel comfortable deactivating any other plugins, nor was I able to see if you have any scripts in your functions.php.
    I have reviewed your other site that is working with edge and I see it doesn’t have the same error, while it is using the same version of Enfold, and guess the same plugins, so perhaps that can rule out the plugins. I recommend thinking about anything that is different between the two sites, as that would be a good lead.
    Since you are pressed for time, I tested the layerslider in edge and found it will work though the error, which only occurs in edge & IE11, please see the url in the Private Content area.
    Sorry I couldn’t solve the error, but hopefully substituting with the layerslider will be an option.

    Best regards,
    Mike

    in reply to: Reverse columns order on the back-end #970764

    Hi,
    Thanks for the tip, I was able to login.
    Do you mean these are reversed? Please see screenshot in Private Content area.

    Best regards,
    Mike

Viewing 30 posts - 26,581 through 26,610 (of 34,558 total)