Hi,
When you log into your webhost there should be a “manage” button or “cPanel” button, what company do you use for your webhosting? Godaddy, Strato, WP Engine?
Here’s what my webhost looks like when I login:

Best regards,
Mike

Hi,
Thank you for the login, I renamed your old “header.php” to “header.php.old” then I examined it for custom code and found:

<?php if ( is_page('Success!') ) { ?>
   <script type="text/javascript">
      window.setInterval(customRedirect, 10000);
      function customRedirect() {
         window.location = "/";
      }
   </script>
<?php }; ?>

so I added this to your new “header.php”
I then tested you site portfolio images to ensure they open in lightbox, all seems fine.
Please check your site.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Please try the jQuery Updater plugin, according to the page it has the option to choose a specific jQuery version.

Best regards,
Mike

Hi,
You would get a FTP login from your webhost, perhaps sharing your cPanel login would be easier, this would be your webhost login.
Be sure to put it in the Private Content area.

Best regards,
Mike

Hi,
Since you had the error that says you need to use FTP, please include ftp access in the Private Content area, or cPanel access in the Private Content area.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Thanks for the screenshots, unfortunately on my Android mobile using Chrome the images are showing.
I will ask the team to check your page with a iPhone.

Best regards,
Mike

Hi,
I didn’t see any errors there, and your slider looks ok on your homepage.
Please see screenshot in Private Content area.
Do you still see the slider error? Please include a screenshot pointing out the error.

Best regards,
Mike

Hi,
Sorry about that, we will continue here:

Hello I have updated enfold to the latest version and now seem to have a page builder issue. If I add new page content, grids, content, contact form etc and save all seem to be ok. If I then add more content and save, the content saved before disappears. If I clone an item such as a spacer and drag and drop to a new section and save, nothing is saved.
So far I have, reinstalled wordpress, uploaded a fresh copy of enfold, disabled plugins, moved the site to another server but the issue remains.

I enabled the debugger and checked your page code and found that every page, except the home page, was missing a

 [/av_horizontal_gallery]

which I corrected on each page.
I believe this will solve your issue, please check.

Best regards,
Mike

Hi,
Glad Vinay was able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
I made a copy of your button in a code block under your current button so it would have the URL “#test-popup” and the class “open-popup-link”:

<div class="avia-button-wrap avia-button-center  avia-builder-el-9  el_after_av_heading  avia-builder-el-last "><a href="#test-popup" class="open-popup-link avia-button av-icon-on-hover  avia-icon_select-yes-right-icon avia-color-custom avia-size-large avia-position-center " style="background-color:#ffffff; border-color:#ffffff; color:#000000; "><span class="avia_iconbox_title">GET A FREE CASE EVALUATION</span><span class="avia_button_icon avia_button_icon_right" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span></a></div>

Then I added your popup in a code block at the bottom of the page, you will need to add some content:

<div id="test-popup" class="white-popup mfp-hide">
<div>Your message goes here</div>
</div>

Then I added this css in your child theme stylesheet:

.white-popup {
  position: relative;
  background: #FFF;
  padding: 20px;
  width: auto;
  max-width: 500px;
  margin: 20px auto;
}

Then I added this function to your child theme functions.php:

function popup_inline() { ?>
<script type="text/javascript">
jQuery(window).load(function(){
	jQuery('.open-popup-link').magnificPopup({
	  type:'inline',
	  midClick: true
	});
});
</script>
<?php }

add_action('wp_head', 'popup_inline');

Then I cleared your site cache, please take a look and add your content to the popup.

Best regards,
Mike

Hi,
This is correct, please don’t overwrite the theme folder anymore, this leaves old files in place. Always delete the old theme folder first then upload the new one.

Is there anything else we can assist with on this issue, or shall we close this then?

Best regards,
Mike

Hi,
Glad to hear, thanks for using Enfold.
For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
The css from the child theme & Quick CSS is merged into a file in /wp-content/uploads/dynamic_avia/
saving the theme options is what causes the merge.
If you add css to the child theme, please go to the Quick CSS field and add a blank space to enable the “Save all changes” button, and then save.
If you are in development please disable the Enfold Theme Options > Performance > JS & CSS file merging and compression
as this is better to use once your site is done and you are not editing css anymore.
Perhaps your css has an error in it, you can easily check by copying all of it to the WordPress > Customize > Additional CSS, as it will error check for you.
Hope this helps

Best regards,
Mike