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Viewing 30 posts - 25,381 through 25,410 (of 34,894 total)
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  • in reply to: reference a custom class within another custom class #1006058

    Hi,
    Yes you can, but as written above you will need to have a space between the color section class and the image class,

    .coloursectionclass01 .imageclass {margin-left: -145px !important;}
    .coloursectionclass02 .imageclass {margin-left: 15px !important;}
    .coloursectionclass03 .imageclass {margin-right: 100px !important;}

    Best regards,
    Mike

    Hi,
    Please try this code in the General Styling > Quick CSS field:

    .avia_transform .av_fullscreen .avia-caption-title,.avia_transform .av_fullscreen .avia-caption-content p,.avia_transform .av_fullscreen a.avia-slideshow-button { border-radius: 10px !important;  }

    Best regards,
    Mike

    in reply to: Caption Attribute not taking #1005868

    Hi,
    Glad Nikko was able to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Special Heading Font behaving strangely #1005866

    Hi,
    I took a look at this also, but can’t explain what is going on.
    I did come up a possible solution, try adding this css to your Quick CSS:

    #top.page-id-6483 h1.av-special-heading-tag {
    text-shadow: 3px 0 0 currentColor;
    }

    It will only effect the element on the one page, try adjusting between 2px & 3px, both are pretty close.

    Best regards,
    Mike

    in reply to: include two full width submenus #1005855

    Hi,
    I tested creating a full-width sub-menu with a fixed width so that it formed two rows on my localhost
    2018-09-04_215516
    this seems to be similar to what you are trying to do with two of them stacked.
    This is the css I used:

    #sub_menu1 #av-custom-submenu-1 {
        max-width: 700px !important; 
        width: 700px !important; 
        margin: auto !important; 
    }
    

    you may need to adjust the menu ID’s for it to work for you. If you would like some assistance with this please link to your page so we can investigate your ID’s

    Best regards,
    Mike

    in reply to: Click here to add your own text – content disappears #1005841

    Hi,
    Purchases and refunds are handled by Themeforest, please go though your account there to begin the refund and read their refund policy.

    Best regards,
    Mike

    in reply to: Website form being spammed #1005839

    Hey Ivana,
    I took a look at your link, but didn’t find a form, I assume you have taken down the form while addressing this issue?
    One option is to add the Google recaptcha to the contact form with this customization Another option, that may be easier, is to use the contact form 7 plugin with a Google recaptcha API key.

    Best regards,
    Mike

    in reply to: Form Field Transparency #1005835

    Hi,
    Glad Nikko was able to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: reference a custom class within another custom class #1005833

    Hi,
    I have tried to re-read your posts, and looked at your page, and looked at your Quick CSS rules.
    I believe what you really want to do is give the same class to a few different elements, which should work.
    I believe that you tried this but it didn’t work due to some error and you have been trying to do this work around.

    Let’s go back to giving the same class to several elements that you want the same css rules on so we can iron out the error, I believe this will help you a lot going forward.
    Please try this on the page in the Private Content area, explain which elements and class, and I will take a look to assist

    Best regards,
    Mike

    in reply to: Line Height Not Working with LayerSlider #1005825

    Hi,
    I have read your last few replies and have looked into this a little more, and will try to explain.
    This layerslider effect places each character, word, and line inside of div’s inside of the H1, like this:

    <h1> 
    <div class="line ">
    <div class="word ">
    <div class="char ">
    ...
    </div>
    </div>
    </div>
    </h1>
    

    So in the layerslider styles, or should I say your custom choice from within the layerslider, the H1 has a line-height of 40.96px
    but the div’s has a line-height of 28.67px (1em)

    html * div .avia-layerslider .ls-wp-container .ls-layer > *, body * div .avia-layerslider .ls-wp-container .ls-layer > *, #ls-global * div .avia-layerslider .ls-wp-container .ls-layer > * {
        line-height: 1em;
    }

    So this is a layerslider issue, the H1 line-height is not carried down to each character because of the div line-height.
    Perhaps this has not come up before for the layerslider team because other people were fine with the line-height, or perhaps it has come up before but I didn’t find the support thread.
    But for your situation and your slider, the custom css seems to be a good solution.

    Best regards,
    Mike

    in reply to: How to make phone number tel link in team member block #1005821

    Hi,
    Have you tried update the theme though the WordPress dashboard? By updating the theme you will have this option, plus many more improvements that have been added since v4.0.7
    If you don’t have FTP, does your webhost offer a “file manager” from your webhost control panel? This will work the same as FTP.

    Best regards,
    Mike

    in reply to: Bullets colors #1005819

    Hi,
    Thanks for the links, it seems that you have it sorted out by using the “bullet-laranja” class for the orange bullets and letting the default color show for the black ones.
    Did you still have a question about this?

    Best regards,
    Mike

    in reply to: I have no color element in my avid layout builder? #1005027

    Hey Olivierbuis,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Weird problem when underlining paragraph text #1005024

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Strange issue #1005021

    Hey Antonio,
    Thank you for the login, I took a look at your settings and found that your Footer > Alternate Background color had two color codes in it which caused an error in the css. Once I removed one of the color codes your site background-color and your mobile menu background-color corrected it’s self.
    2018-09-03_092011
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Issue with theme update #1004986

    Hi,
    We have replied to your new thread.
    The dev team has identified a possible issue with the Theme Forest updater and has released a fix.

    Best regards,
    Mike

    in reply to: Issue with theme update ENFOLD #1004985

    Hey cincosentidos,
    I took a look and see that your PHP Time Limit is set to 30s, this should be set to “no limit” or at least 120s
    as changing this setting is different from host to host, please ask your host to assist.
    *update – the dev team has identified a issue with Theme Forest updater and has released a fix. Please give this a try also.

    If this update error continues, please try to update via ftp
    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Timeline Element, date missing #1004977

    Hi,
    I took a look at your page and found there is what seems to be something odd in your timeline entries:
    2018-09-03_075834
    I’m not sure what it is, but I Enabled the Avia Layout Builder Debugger and copied your page to my localhost and tested for un-closed html tags but found none. I did find that your timeline worked correctly on my localhost with the dates showing correctly and the error above didn’t show.
    I didn’t find any added functions or scripts in your functions.php, do you recall editing any theme files?
    Is this the only element you have seen issues with?
    How did you last update the theme, via FTP?
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Horizontal Gallery – Infinite loop #1004938

    Hey tijshensen,
    Unfortunately there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support. You would need to hire a freelancer to complete this task.

    Best regards,
    Mike

    in reply to: Bug beim Löschen eines Textblocks. #1004904

    Hey jui,
    Vielen Dank für die Anmeldung. In der Regel ist dies auf einen Fehler im Layout zurückzuführen, z. B. auf eine fehlende schließende Klammer. Es sieht so aus, als wäre Ihre Seite im WordPress-Editor mit einer Mischung aus Shortcodes und normalem Text erstellt worden. Versuchen Sie, die Seite im erweiterten Layout-Generator neu zu erstellen (der blaue Editor-Button), damit die Shortcodes nicht versehentlich unterbrochen werden.

    ——-

    Thank you for the login, typically this is due to a error in the layout, such as a missing closing bracket.
    It looks as though your page was created with a mix of shortcodes and regular text in the WordPress editor.
    Please try recreating the page in the advanced layout builder (the blue editor button), so the shortcodes are not accidentally broken.

    Best regards,
    Mike

    in reply to: Line Height Not Working with LayerSlider #1004875

    Hi,
    I believe I have found the issue, it seems that the layerslider places the text in a div with the class “char” for the animation that you are using, and Enfold has a rule in the base.css that gives div all font styles “inherit” including line-height, so this rule fixes the issue:

    h1.ls-layer div.char {line-height: 1.3 !important; }

    I tried placing it in the layerslider styles, but it didn’t work, so I placed it in your WordPress > Customize > Additional CSS and now it’s working.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: TripAdvisor Icon to Social Profiles #1004827

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Image Hover Text #1004751

    Hi,
    Odd that two jQuery settings are not showing in the Enfold Theme Options > Performance panel
    I see that your function is calling jQuery before jQuery loads, which explains the error, but the function is loading in the footer.

    I found the wpengine has had this issue before and the solution was:

    define(‘CONCATENATE_SCRIPTS’, false);
    must use the correct syntax to work
    put this in the bottom of wp-config.php

    Please ask wpengine if this solution will load jQuery before the footer.

    Best regards,
    Mike

    in reply to: Creating custom demo #1004748

    Hi,
    We will keep this open until we hear back from you.

    Best regards,
    Mike

    in reply to: Line Height Not Working with LayerSlider #1004747

    Hi,
    Ok, I took a look but I was not sure about the settings you had before and I didn’t want to mess up your work, so can you clone the slider with the settings you want and name it home-test and add it to a test page for me please.
    I want to try overriding the line height by adding some classes to the text layers, or the whole slide, or perhaps test some changes.
    This way if I mess it up it’ll be ok, but if I can fix it we can repeat the steps on your real slider.

    Best regards,
    Mike

    in reply to: Image Hover Text #1004744

    Hey envisageiam,
    It looks like you have the function correct, I see you have a error in your console for

    Uncaught ReferenceError: jQuery is not defined

    Do you have Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements set? If not please do.
    Or do you have “Load jQuery in your footer” checked? Please uncheck.
    If this doesn’t help, please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Weird problem when underlining paragraph text #1004739

    Hi,
    Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Line Height Not Working with LayerSlider #1004737

    Hi,
    The line height in layer sliders should not override all other theme related line height.
    I see today it looks much better, setting the line height in the layerslider is what I would have suggested.
    Does this meet your needs now?

    Best regards,
    Mike

    in reply to: TripAdvisor Icon to Social Profiles #1004735

    Hey SlabeB,
    I was able to get it working for you, just so you will know in the future the fontello fonts should be uploaded to Enfold Theme Options > Import/Export > Iconfont Manager, not the Custom Font Manager :)

    The correct function is:

    // Register new icon as a theme icon
    function avia_add_custom_icon($icons) {
    	$icons['tripadvisor']	 = array( 'font' =>'fontello', 'icon' => 'uf262');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    	$icons['Trip Advisor'] = 'tripadvisor';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);
    

    If you open the zip file that you download from fontello, and look in fontello.css at the bottom you will see the code for the icon: content: ‘\f262’;
    and when you put it into the function change the “\” to a “u” look above.

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Creating custom demo #1004727

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 25,381 through 25,410 (of 34,894 total)