Hi,
Oh sorry. Can you please include a admin login in the private content area so we can take a closer look.
Also please explain what steps we should take to see this error, such as: create a new test page with the advanced layout builder and publish.
If I understand correctly, you tried disabling your plugins, can we also try this?
Does your webhost error log show any errors when this happens?

Best regards,
Mike

Hi,
#cezarneaga I thought you might find the plugin helpful,
It says:

Enable skip links with WebKit support by adding JavaScript support to move keyboard focus.

How about something like this, add the ID “main_content” to the first element of content, such as after your slider.
Then try adding this code to the end of your functions.php file in Appearance > Editor:

function custom_screen_reader_script(){
  ?>
  <script>
jQuery(window).load(function(){
  jQuery( '<div><a href="#main_content" class="screen-reader-shortcut">Skip to main content</a></div>' ).insertBefore( '#top' );
  });
</script>
  <?php
  }
  add_action('wp_footer', 'custom_screen_reader_script');

and add this code in the General Styling > Quick CSS field:

 a:focus {
   color: white !important; 
   background-color: red !important; 
   text-decoration: none !important; 
 }

The css will highlight each link as you tab though, and the injected link will be the second link on the page before the navigation menu. I was hoping to hide the link if it was not in keyboard focus with this css:

:NOT(a.screen-reader-shortcut:focus) {
      visibility: hidden !important; 
 }

but it doesn’t work, perhaps it’s not needed?

Best regards,
Mike

Hi,
@erikstorm_no typically the “installable” theme files download from your Theme Forest account may have the version number listed when you bought the theme, but if you download it, it turns out to be the latest version. To check open the “style.css” file, the third line from the top has the version number.

@elames The way the plugin works is by allowing you to upload a theme though the theme “Install New” function of a theme that is already installed. WordPress won’t let you do this normally. If you use the plugin and install the same theme again it will delete the current one. As long as your upload_max_filesize is larger than Enfold, which is 16.7mb, and your webhost has ZipArchive Extension enabled to extract zip files, which it should.
This is a very easy 3 steps, that is most likely easier than FTP for most clients.

Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

After this update, going forward, you will be able to use the built-in updater, as the v4.5 corrects the Theme Forest API/Token change.

If you are having issues, please open a new thread, and include your admin login & ftp access in the Private Content area, so we can assist, but as this is not your thread your login info will not be private here.

Best regards,
Mike

Hey minogig,
I recommend updating with this plugin, it is very easy. It will require that your PHP MAX UPLOAD is at lest 16.7mb, because that is the size of the Enfold theme.
Here are the steps to update with the plugin to assist.
1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

Please let us know if you would like help with this.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
I took a look at your page and added a image with the media button, I didn’t save it , but you can see it in the the screenshot in Private Content area.

Best regards,
Mike

Hey tonyplanet,
I took a look at your page and see the 6 galleries in a grid format, but there are no thumbnails.
Please see the screenshot in Private Content area.

Best regards,
Mike

Hey codecreative,
I don’t see a error on your site so I assume this is from your error log, I see that you are using PHP Version: 5.5.38, and version 5.6 is the recommended minimum, please update to v7
Also I assume that you updated via FTP, Please note that if you updated via FTP, it is very important that you had removed the old theme folder “enfold” first then uploaded the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

If you had overwritten the theme folder, please try updating again and delete the old theme folder first.

Best regards,
Mike

Hi,
I did some more research and found this plugin have you tried this?

Best regards,
Mike

Hi,
Normally in PHP you would add the closing to the file
?>

but in this case you don’t because this is a special file and other PHP files are loaded after it, I removed the closing for you.

I’m glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Very good, shall we close this then?

Best regards,
Mike

Hi,
Glad to hear, shall we close this then?

Best regards,
Mike

Hi,
Thanks for sharing, we will leave this open for now, please let us know when all of your updates are done, and we’ll close this then.

Best regards,
Mike

Hi,
I took a look at your pages and found none of the worked, and you had these jQuery errors

I assume “Autoptimize” is enabled?

I may have found a new solution, Please try this code in the General Styling > Quick CSS field or WordPress > Customize > Additional CSS and clear your browser cache. I tested this on four of your pages and for mobile width it reversed the columns so the images were on top:

@media only screen and (max-width: 767px) { 
  .entry-content-wrapper {
  display: flex !important; 
  flex-wrap: wrap !important; 
  }
  .flex_column.first {
      order: 2 !important; 
  }
  .el_after_av_one_half {
      order: 1 !important; 
  }
  }

Best regards,
Mike

Hi,
Well done, your images look good, here is a solution that might help:
Better Image Preloading with CSS3
in the article they talk about it being better than CSS Sprites, but you could try both.

Best regards,
Mike