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Viewing 30 posts - 211 through 240 (of 33,474 total)
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  • in reply to: I can’t see the layout builder? #1471492

    Hi,
    It sounds like your page has been opened or saved as a “block editor” page, you should still see a blue “Advanced Layout Builder” button at the top of the page.
    If not include a admin login in the Private Content area and a link to the page so we can examine.
    Please note that the theme is now v6.0.6

    Best regards,
    Mike

    in reply to: Change Position on Mobile #1471490

    Hey klick-design-rbh,
    I’m not clear on what you want to achieve, and on which element on the page.
    Please upload a screenshot demonstrating what you what to see on mobile, adding the screenshot url into the post, and include a admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: registering and button still not working #1471489

    Hey Amanda Stansfield,
    Thank you for your question, I looked up your developer email address, as posted above, and found that the support forum license expired in 2016.
    So typically you would need to go to your Theme Forest account and renew your support. But since you don’t have a Theme Forest account you will need to create one and purchase a new theme license. Then register your Purchase Code here. Then log into the support forum and open a new thread.
    I recommend checking the box “Extend support to 12 months” it is only a few dollars more and will give you a year of support.
    Screen Shot 2024 11 17 at 8.09.29 AM
    By having your own account you will not have to worry about tracking down your old developer to update in the future.
    Also note that this is cheaper than renewing support

    Best regards,
    Mike

    in reply to: Footer and menu #1471486

    Hi,
    Thanks for your input Guenni007.
    icarogioiosi, if you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: Changes to the header #1471485

    Hi,
    I believe that my adjustments addressed the changes to the header to be shown only on screens larger than 500px, please clear your cache.
    As previously posted, there is not a built-in way to do this.

    Best regards,
    Mike

    in reply to: Header Inconsistancy #1471477

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header #1471476

    Hi,
    I’m unable to view your site, I get the error: 555 Security Incident Detected Your request was blocked.
    please disable your security.
    Or assuming that your button has the class topKnap changes the padding here:
    Screen Shot 2024 11 16 at 2.10.35 PM

    Best regards,
    Mike

    in reply to: masonry gallery loading animation #1471475

    Hey Munford,
    Thank you for your patience, but on your page /films/norad-human-rights/ I do not see any anamion, I only see the images loading as they are called.
    Try clearing your browser cache ad checking again. You could try disabling your wp-rocket plugin to prevent a delay in the images showing which nay seem as a anamion to you.

    Best regards,
    Mike

    in reply to: Issues with container height #1471471

    Hi,
    Thank you for your patience but I’m not able to view your page now, is a login required now?

    Best regards,
    Mike

    in reply to: Changes to the header #1471470

    Hi,
    Thank you for your patience, I adjusted, please clear your browser cache and check.

    Best regards,
    Mike

    Hey Martin,
    Thank you for the link to your site, I see the error “Unrecognized feature: ‘attribution-reporting’.” from your fbevents.js (Facebook)
    Try removing your Facebook event code and see if that solves.
    This also occurs on your shop page for me.

    Best regards,
    Mike

    in reply to: Different header for each page? #1471468

    Hi,
    Thanks Guenni007 for your help, but I don’t know about your question, I asked the team for advice and either they or I will reply back. Thanks for your patience.

    Best regards,
    Mike

    in reply to: Blanc Template: Veröffentlichung fehlgeschlagen. #1471467

    Hi,
    Please use the “hide header” & “hide footer” options for a blank page, I did this for you and it now works:
    Screen Shot 2024 11 16 at 9.45.59 AM

    Best regards,
    Mike

    Hi,
    It looks like the entypo-fontello font is not loading or called on your site, I’m not sure why, perhaps your “better search and replace” broke the path.
    Originally was the icons showing? If so try using the Duplicator plugin instead of “better search and replace” with the original site.

    Best regards,
    Mike

    Hey togetherconcept,
    The <footer> element is for the “socket” and not the footer widgets, whether the footer-page or the default footer is used.
    So to use the <footer> select the option Select a page to replace footer and keep socket

    Best regards,
    Mike

    in reply to: Text after TAX field, or after tax calcualtion #1471463

    Hi,
    I checked your previously posted staging site linked below, but the checkout is not in the same format as your screenshot.
    We could add the text “TAX EXEMPT” after the word “Tax” with javascript, but we will need to see your page to examine, please link to it.

    Best regards,
    Mike

    in reply to: text below logo #1471462

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #top #wrap_all #header {
            height: 190px;
        }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Footer and menu #1471461

    Hey icarogioiosi,
    Please link to your pages so we can examine, one page of what you want, and another of what you what to correct.
    A color section added padding/margin to the footer page, or you can try adding the 3 columns without a color section in your footer page.

    Best regards,
    Mike

    in reply to: Description Tab formatting #1471460

    Hi,
    On your pages the class a-spacing-mini is not added to the same element.
    Here the class is added to the li and a-unordered-list a-vertical a-spacing-mini is added to the ul
    Screen Shot 2024 11 16 at 7.02.17 AM
    Screen Shot 2024 11 16 at 7.05.16 AM
    Here it is not, the class a-spacing-mini is added to a span after the li and a-unordered-list a-vertical a-spacing-mini is not added to the ul:
    Screen Shot 2024 11 16 at 7.08.40 AM
    Screen Shot 2024 11 16 at 7.10.04 AM
    It would be best if all of your pages were the same, please review and correct.

    Best regards,
    Mike

    in reply to: Header Inconsistancy #1471457

    Hi,
    There are two places to add two logos, one is the transparent logo (before scroll) and one for the normal logo (after scroll) when a transparent header is used. Typically you would choose different logos with different colors.
    You will need to enable the Transparency Options to see the setting for the transparent logo
    Screen Shot 2024 11 16 at 6.41.04 AM
    Please check that you have added two logos:
    Screen Shot 2024 11 16 at 6.43.41 AM

    Best regards,
    Mike

    in reply to: Show a default search field instead of search icon #1471445

    Hi,
    I also note that my previous screenshot had the shortcode in the “navigation” field:
    Enfold Support 3855
    and now it is in the URL field:
    Screen Shot 2024 11 15 at 4.07.36 PM
    perhaps that is the issue.

    Best regards,
    Mike

    in reply to: Show a default search field instead of search icon #1471444

    Hi,
    When not logged in I don’t see the Fibo Search, but I do when logged in.
    It looks like the shortcode was added to the URL of the menu item:
    Screen Shot 2024 11 15 at 4.07.36 PM
    I don’t know how the plugin works but this seems odd, I also don’t see any console errors.
    I also see that you are using WP Rocket which might be showing a cached version of the page when not login, try disabling it and other plugins to see if that helps, ootherwise ask the Fibo Search authors for advice, we don’t know about this plugin and are limited to support for third party plugins.

    Best regards,
    Mike

    in reply to: Full image on single post #1471323

    Hi,
    Please include an admin login in the Private Content area so we can examine.
    Perhaps you copied the code above from and email and not the forum so the quotes were changed to “curly quotes” breaking the code.

    Best regards,
    Mike

    in reply to: Different header for each page? #1471322

    Hey dillionline,
    To have a different logo on different pages please see this post
    To change the menu color for a page, this can be done with css, but we will need to know the page ID, please link to the page that you want to have a white menu.

    Best regards,
    Mike

    in reply to: Wrong thumbnail trying to load on Android phone #1471321

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: WP 6.7 upgrade – problem #1471320

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: GYM Demo Data Import has now images – Hoster OVH – #1471319

    Hi,
    Please reset your localhost and import the demo to your localhost and check that it is imported correctly.
    If it doesn’t import there would be a setting that is not correct in your localhost, your loc needs to have access to the internet.
    OVH blocks our IP address so the images will not import, your localhost or other webhosts should not block our IP.

    Best regards,
    Mike

    in reply to: GYM Demo Data Import has now images – Hoster OVH – #1471266

    Hey mskmw,
    The includes/admin/demo_data folder will not have images, when you import the demo into your localhost the images will be in your /wp-content/uploads/ *date*
    after you import into your localhost then use the Duplicator plugin to import from your localhost to OVH, the images will be added.
    Do not use the WordPress ▸ Tools ▸ Import with a .xml file to move your localhost to your OVH site.

    Best regards,
    Mike

    in reply to: Hero Image Issue #1471261

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Menue disappeared #1471162

    Hi,
    We can not login to your site because a additional htaccess login is required and your didn’t post a user name with the psaaword, please provive the user & password1 for both logins and disable your Autoptimize plugin. It looks like you have a custom negative margin for the header but it is hard to tell with the Autoptimize plugin active.

    Best regards,
    Mike

Viewing 30 posts - 211 through 240 (of 33,474 total)