Hi,
Thank you for the login, one possible issue that I see is that your PHP is v5.5.38, where the recommended minimum is v5.6, I would recommend updating your PHP version. I also see that you are using Enfold v4.5 which did have a couple of issues, please update to v4.5.2
But I went to your page /our-story/ and changed the text in the first text block “Who we are” and added a yellow background color.
Please take a look and make these changes, if you still find you are having trouble please explain what specifically you are have trouble with so we can try to reproduce the error.

Best regards,
Mike

Hi,
Thank you for the images, this first one is a advanced layout builder page being viewed in the block editor,
https://i.postimg.cc/85d0zqLH/Schermata-2018-12-24-alle-08-59-24.png
if you see this please switch to the advanced layout builder as in the second screenshot.
https://i.postimg.cc/jd1ZtsGT/Schermata-2018-12-24-alle-09-01-00.png
I see the error in your third image, but whien I look with Chrome it looks right. Are you using Safari, and is it still happening?
https://i.postimg.cc/8zqJwfC2/2018-12-24-064812.jpg
https://i.postimg.cc/d0r7fQkL/2018-12-24-064936.jpg
I see that your are using v4.5.2, perhaps it was just that first time?
If you wish there is a new option to use the classic editor instead of the block editor in: Enfold Theme Options > Select Your Editor

Best regards,
Mike

Hey gretabeneforti,
We would like to assist, but I don’t understand the issue well.
Perhaps including screenshots and admin login will allow us to investigate and assist better.
To add a screenshot please try using https://postimages.org/ and pasting the image URL in your post or the Private Content area.

Best regards,
Mike

Hey KD64,
Sorry for the late reply, and thanks for the admin login, but what is the “Troubleshooting” plugin that you are referring to?
I took a look at your plugins and don’t see a “Troubleshooting” plugin.
I do see the “WP Mail Logging” which has been very helpful in the past, but to address your issue I would need to recreate it on a localhost, to rule out settings like this one taken from your site:

Can you include any info to isolate who is not getting the confirmation email?
I question your SMTP mail because typically you will need to change your “from” address to past your host’s spam filter, or include a “reply-to” field in your email. Each webhot is a little different, but I don’t see these changes in your functions.php.
Have you asked your webhost about their out going spam filter?

Best regards,
Mike

Hi,
Thank you @marco3253 good points.
Just for the sake of “can it be done”
you could use this css to hide any page or post, just change the page ID to the one you want to hide:

#top.page-id-626 {
display: none !important;
}

Here is a plugin that adds a function: Unlist Posts & Pages

Best regards,
Mike

Hi,
Thank you for the login, I have updated your site to v4.5.2
Please clear your browser cache and check.

Best regards,
Mike

Hi,
Please try creating your menu item like this:

If this doesn’t help, please include a admin login in the private content area so we can assist.

Best regards,
Mike

Hi,
Thanks for sharing your test results, it would appear that the issue is with the Firefox browser, but I don’t see a solution to correct the behavior of a browser that is not following the standard.
Do you believe that it would be common for Firefox users to send two messages without reloading the page?
Perhaps a solution would be to include a statement in the success message to reload the browser before sending a second message?
Perhaps this could only show to Firefox users
Or to reload the browser automatically after X seconds, or redirect to the homepage which would force users to reload by having to go to the contact page again?
I guess I would only need admin access if you want to try one of these solutions.

Best regards,
Mike

Hi,
Just the parent theme, because it is the one getting updated, the child theme doesn’t get updated.

Best regards,
Mike

Hi,
Glad to hear, I assume we can close this now?

Best regards,
Mike

Hi,

@marco3253 thank you for sharing.

@gabs01 did this solution work for you?

Best regards,
Mike

Hey Slawomir,
We will be happy to assist, Can you please include a admin login in the private content area so we can take a closer look at what you are having trouble with.
Please ensure you have version 4.5.2 installed, you will find it has a new option to choose your editor, block or classic, in the theme options page. This way you won’t need the “classic editor” plugin. We can go over this in more detail once we see what issue you are having.

Best regards,
Mike

Hey mike,
Thank you for contacting us, but sorry we don’t build websites, we build the software so you can build a website.
Here is a demo of our software “Enfold” as you see Enfold can create just about any site, these are 36 examples of sites that come with Enfold, and all you need to do is change the images and text to make the site yours.
If you scroll down to the Enfold Classic Restaurant Demo you can imagine making a few changes to have this layout for your website. Naturally you can customize it most any way you wish.

If you would prefer to work with a expert to create your website, we recommend Codeable. You can read more about them and request a estimate.

Best regards,
Mike

Hey dabrue,
Which demo do you want to install?
Please include a admin login & FTP access in the Private Content area so we can assist.

Best regards,
Mike

Hey DROR,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top.page-id-93588 #wrap_all #main #av_section_2.avia-no-border-styling {
    border-bottom-style: solid !important; 
    border-bottom-color: #fff !important; 
}

Best regards,
Mike