Forum Replies Created
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May 14, 2024 at 11:30 am in reply to: Accessibility: Compliance of forms and tab elements in the Enfold theme #1443403
Hi,
I have passed this along to the Dev Team and will reply again when I hear back, thank you for your patience.Best regards,
MikeHey Bettina,
Please try disabling Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear any caching plugin you have and clear your server cache or CDN cache if enabled and then clear your browser cache and check again.
The files you posted abaove are cache files, after a couple of hours you can try enabling again, if you see the error again try disabling your caching plugin file minifying, when a plugin minify a second time after the theme it can cause errorsBest regards,
MikeMay 14, 2024 at 10:49 am in reply to: URGENT : menu et liens ne fonctionnent plus suite mise à jour #1443398Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey delmonte,
Thank you for the link to your site, the following css will replace the plus icon with a down arrow, but in order to not change all of the accordion icons on your whole site, first add the custom class downarrow in the advanced tab of the element:
Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.downarrow .toggle_icon:before { content:"\e873"; font-family: 'entypo-fontello'; top: -5px; position: relative; } .downarrow .toggle_icon { border:none; position: absolute; } .downarrow .toggle_icon .vert_icon, .downarrow .toggle_icon .hor_icon { display:none; }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
This is the expected results:
Best regards,
MikeMay 14, 2024 at 2:08 am in reply to: How to Change Dropdown List For Sort By in Shopping Cart Home Page #1443332Hi,
Glad that this helped, in my install the “Display” dropdown shows 15, 30, 45:
I didn’t find a way to change it, but you can remove it with this css in your Quick CSS:.product-sorting > .sort-param.sort-param-count { display: none; }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
please use this link screen resolution and tell us what your sreen size is so we can try to adjust this for you.Best regards,
MikeHi,
Glad we were able to help, I don’t this search widget originally had this behavior as I couldn’t reproduce it, but nonetheless glad that it works for you now. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { .responsive #top .avia-post-nav { display: block; } }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Please do not try to override the theme files via FTP by uploading into the same directory, this will cause errors. You could delete the directory first and then upload the new files and also remember to make a full backup including the database.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMay 12, 2024 at 11:03 pm in reply to: Pages not showing the styling selected in the backend #1443136Hi,
Glad to hear this helped, as for the excluded category, the items showing look to belong to multiple categories, so you will need to change this or exclude both categories.
The “and” feature only works for choosing items that are in two categories but it won’t work the other way for excluding categories.Best regards,
MikeHi,
Thank you for the link to your site and the images, I converted one of them to a png and made the edge transparent and then added this css to your Quick CSS and now the badge shows in the bottom right corner on all pages, desktop & mobile.body:not(.wp-admin)::before { content: ""; position: fixed; right: 10px; bottom: 10px; width: 100px; height: 50px; background-image: url(/wp-content/uploads/2024/05/ISO_9001_farbe_de.png); z-index: 99; background-size: contain; background-repeat: no-repeat; }
please clear your browser cache and check and adjust the size and position to suit.
Best regards,
MikeHi,
Thanks, this was a strange issue but I added this css to correct:#top #header_main #av-burger-menu-ul, #top #header_main .av-burger-overlay{ height: 100vh; }
I tested with Windows in Chrome, Firefox, & Edge and in Android and it now works in all correctly. Please clear your browser cache and check.
Please note that testing with iPhone can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHey tcampaner,
Thanks for your patience, the medium image size is a WordPress image size and it is not a exact 300px square it will scale down the image so the largest side is 300px and the other side will be whatever it is. So if you have a landscape image it will be about 300×230 depending on the ratio, if you need a exact 300×300 image then you can srop your image before uploading it.
As for your blog page, it doesn’t look like you are using a blog element for the posts, so you would not be able to exclude a category. I suspect that you may have used a blog element on the page and tried to exclude a category from showing, but you may have set that page as the “blog” page in the theme settings like this:
so in this case the blog element is not used but the WordPress blog loop is, if this is your case change the theme settings to “select page” so the blog element will show the posts like this:
Best regards,
MikeHey huge0904,
Your version uses the old API key, Envato (Theme Forest) now uses a “Token”, see our documentation here. So you will need to manually update and then in the future you can automatically update with the token.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
I recommend first using your web host backup tool to backup your site and database, not a backup plugin unless you have specific experience restoring from the plugin backup, if you are not sure how to use your web host backup tool, ask them for assistance. I do not expect issues with updating your version but it is good practice to have a backup.
Perhaps creating a staging site to test the update on would be a good idea, most cPanel webhosts have a staging site option, some in the dashboard:
Others add the option in the Softaculous WordPress Management
There may be other staging site options in different cPanel servers, these are the two that I have seen.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to help, if your CDN is provided by your web host I would expect a control in your cPanel to clear it, if you signed up directly you should have a login to the CDN where you should have a option to clear it.
If your not sure try just waiting 12 hrs as that should be long enough for it to clear on it’s own.
Unless there is anything else we can assist with on this issue, shall we close this thread then?Best regards,
MikeHi,
Thanks, I disabled your WP-Optimize cache and clear the cache and now the LayerSlider is loading the correct size, try clearing your CDN cache also, which might take a couple of hours, and then you can try enabling the WP-Optimize again and see if the error is cleared out. Sometimes when a cached file has an error it can take a little bit to clear it out.
At least the slider is now showing correctly.Best regards,
MikeMay 12, 2024 at 2:13 pm in reply to: Video fallback image causing enormous performance issues on mobile devices. #1443073Hi,
Ok, thanks for explaining. I personally don’t like JetPack or Autoptimize. I note that when someone has multiple plugins that minifys it starts causing issues because minify tries to remove spaces & semicolons from the code, but then when the next plugin tries to do this it can brake the code.
When is your web hosting plan up for renewal, the test page that I made doesn’t use any plugins or CDN and only the theme minify option and it seems to do ok in the test.
Sometimes web hosts put too many customers on a shared server, or a bad actor will be on a server doing spammy things using up the resources, perhaps it would be worth checking out, most hosts offer a 30 day money back trial. Just a thought.Best regards,
MikeHey santanin,
Thank you for your patience, to make the cells width match the content try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .avia-table.avia-data-table { table-layout: auto; }
The portrait images don’t show on mobile because they have no width like the flag images do, you can try this css that sets a min width for mobile and a max width for desktops, feel free to adjust to suit:
#top .avia-table.avia-data-table tbody td:nth-child(3) img { min-width: 5em; width: 20em; }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeMay 12, 2024 at 12:29 pm in reply to: Some pages are text only with a deformed logo. All specific blog pages are too #1443064Hi,
I see that you posted this in two different threads, but I don’t understand, I checked these pages and they look ok to me?Best regards,
MikeMay 12, 2024 at 12:26 pm in reply to: Video fallback image causing enormous performance issues on mobile devices. #1443063Hi,
I’m not sure what you mean, I checked the pages above and they look ok and their mobile PageSpeed was in the 80s, see below.Best regards,
MikeHi,
Thanks, but I’m not able to login the login page redirects to the homepage.
Do you have a IP protection on your login page, try disabling it.Best regards,
MikeHey macika,
I’m not sure that I understand, but each page has a unique page ID, so you can use that in your css that changes the link height of your text block.
If you need a working example, link to your page and explain which text block you want to change the line height for.Best regards,
MikeHey spokerstradingco,
I’m not familiar with typekit, but your error is typically due to curly quotes when you copy code snippets from a page, please check all of your code in a pleain text editor and ensure the quotes are not curly quotes.
Try this online tool.Best regards,
MikeMay 11, 2024 at 11:46 pm in reply to: Layerslider7 New Slider Project Not showing in drop down #1443021 -
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