Forum Replies Created
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AuthorPosts
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Hi,
It’s not always the same, but below are a couple that I have had lately.Best regards,
MikeHi,
Thank you for the screenshots, your image: https://imgur.com/gKX4x24
looks like a transparent header with a image or a slider at the top of the page.
This should be easy, so if you don’t see this please link to your site and provide a admin login so we can examine.Best regards,
MikeHey Julie,
Thank you for your ideas, please submit them to our Github Feature Request. It is for users to place requests and follow them as the Dev Team reviews them. Thank you for using Enfold.Best regards,
MikeHey lzevon,
Thanks for the link to your site, on mobile this looks like an issue in your SVG file, please try to recreate your SVG file.
If this doesn’t work for you, try converting it to a jpg or png file.Best regards,
MikeHey Zaccc,
Thanks for the link to your site, it looks like you are using a transparent header, do you want the header a different color or just the menu items?
Try using a header that is not transparent, so the header color will show.Best regards,
MikeAugust 7, 2024 at 12:21 am in reply to: Site Health issue after recent update version 6.0.2 #1463986Hi,
Unfortunately I’m getting an error that my IP is banned, please note that we all work remote and have different IPs, please allow all IPs or create a staging site that we can examine without the IP checks.Best regards,
MikeAugust 6, 2024 at 11:46 pm in reply to: Custom layout to display posts for category / year-month #1463984Hi,
Glad to hear that we could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Unfortunately, this can not be changed without causing a conflict with the WordPress pagination.
I asked the Dev Team again today and they said that this is still true.Best regards,
MikeHi,
Thanks, I see that your live site is using v4.4, and your test site is v6.0.2, but unfortunately your child theme has many core theme files, such as header.php, footer.php, shortcodes.php, & include files & tribe files.
I see that you tried to update these some of these files, but when I switch to the parent theme many of the issues are solved.
I’m not sure how intensive your customizations are, but jumping from v4.4 to v6.0.2 is a big jump, please check your customizations and try to remove as many as possible.
I have not seen any other issues like this from users making a similar upgrade without customizations.Best regards,
MikeHi,
When I check the /colorado-trail-resupply-guide/ page, I the backend ends with the tab section “bundles” and the next section “WATER RESUPPLY” doesn’t show on the backend.
I also note that the entire tab for the “bundles” is not showing, I see many empty columns:
Are these columns meant to show content? Or is this also broken?
I see the last working column has unclosed div tags:
unclosed HTML tags can break the page structure and cause the builder to close the page early, try to recreate the page from scratch on a new blank page and don’t use the template, and be careful when pasting text, as some browsers also paste the HTML, so check for this.
If this works correctly save this as your new template and delete the old template, typically once a template is saved with broken HTML tags it can not be corrected and resaved, thus the need to create a new blank one and saved.Best regards,
MikeHi,
Yes, if you have Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression disabled, then enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files then the files will be cleared when the cache is cleared.
I recommend waiting until this occurs on it’s own, as your server cache seems to lag behind causing your issues above.
If you manually delete the files and your server cache is still calling them you will probably see some errors, so it will be better to wait until it occurs on it’s own.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Try adding this css to your Quick CSS field:@media only screen and (max-width: 767px) { .responsive #top .logo.avia-standard-logo { display: flex; justify-content: center; width: 100%; } }
Best regards,
MikeHi,
If you have the theme cache disabled and enable the setting Delete Old CSS And JS Files the folder should be empty after you clear your host cache.
Since we can not reproduce, we can not offer a future theme fix for this.Best regards,
MikeHi,
Glad that we could help, if you have any further questions please open a new thread and we will be happy to help.Best regards,
MikeAugust 5, 2024 at 11:45 pm in reply to: Custom layout to display posts for category / year-month #1463883Hi,
I added your horizontal gallery to your archive pages with this function.php file:add_action('ava_after_main_container', 'ava_after_main_title_mod'); function ava_after_main_title_mod() { if ( is_archive() ) { echo do_shortcode("[av_horizontal_gallery ids='3297,3299,3315,3298,3318,3308,3316,3303,3317' ids_dynamic='' initial='' img_copyright='' height='20' size='large' gap='no' active='' control_layout='av-control-hidden' slider_navigation='av-navigate-arrows av-navigate-dots' nav_visibility_desktop='' nav_arrow_color='' nav_arrow_bg_color='' nav_dots_color='' nav_dot_active_color='' lightbox_arrow_color='' lightbox_arrow_bg_color='' img_copyright_font='' av-desktop-font-img_copyright_font='' av-medium-font-img_copyright_font='' av-small-font-img_copyright_font='' av-mini-font-img_copyright_font='' img_copyright_color='' img_copyright_bg='' transition_speed='' autoplay='true' interval='3' manual_stopper='aviaTBmanual_stopper' links='active' link_dest='' lightbox_text='' img_scrset='' lazy_loading='disabled' alb_description='' id='' custom_class='' template_class='' av_uid='av-a6srr' sc_version='1.0'][/av_horizontal_gallery]"); } }
please check.
Best regards,
MikeHi,
Glad that we could help, you could show the picture descriptions as a text element below the image in the Custom Layout.
Let us know if you have any other questions, or if we shall close this thread.Best regards,
MikeHi,
In your Journal CPT you will add the “Custom Layout” element like you did here:
Which uses your “Custom Layout” here:
In your layout the image must have a placeholder image, I added this for you so your image will show:
but your image text is too long unless you use css, to answer your question, you will need to add the “Custom Layout” element to each post unless you add the ACF code to the page another way, perhaps a PHP function. I’m not sure about that we intended to use the “Custom Layout” element.Best regards,
MikeHi,
Thanks for correcting this to a email address with the same domain as your site, when I check your SMTP plugin I see that youe SMTP SSL Authentication was disabled.
I enabled this for you but I see the error “SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server” from your CF7 so it looks like your SMTP login is not correct.
Please review and correct the SMTP login.Best regards,
MikeHi,
Glad that Guenni007 could help, thank you Guenni007, shall we close this thread then?Best regards,
MikeHi,
Thanks for the link to your site, it looks like you are using a child theme, if you have a custom header.php or footer.php in your child theme, please remove.
If not, please include a admin login in the private content area so we can be of more assistance.Best regards,
MikeHey aram,
Thanks for the login, but when I check both of your category pages for the category “crankbaits”, both only contain one item, so I don’t believe that filters can work when there is only one item.
Please add a few more items in that category with different prices and such, so the filters will work.Best regards,
MikeHi,
When I compare https://header-test.strokmatic.com/
with https://novo.strokmatic.com/
https://header-test.strokmatic.com/ seems to have a transparent header set in the page layout:
and https://novo.strokmatic.com/ does not. Please check, if this is not the setting, please provide an admin login so we can check.Best regards,
MikeHi,
Thanks for the login to your testing site, please provide a login to your live site so we can determine what the diffidence is.
I see a diffidence on the frontend but seeing the page elements on the backend will help.Best regards,
MikeHi,
It looks like your contact form is using the email address: (Email address hidden if logged out) please correct.
Best regards,
MikeHi,
Glad that you have this sorted out now, if you have any further questions please open a new thread and we will be happy to help.Best regards,
MikeHi,
It sounds like you are switching back and forth between the ALB and the WordPress Block editor, this will cause issues. Please only use one editor when you create a page.
Perhaps I misunderstand and a screenshot would help.
We will need a admin login in the private content area so we can be of more assistance.Best regards,
MikeHi,
When I check your homepage there is no content, so I checked the page linked below, and I see for mobile the header shows and when I scroll the header scrolls away.
As I read your posts above I believe that you want a transparent mobile header and hide the burger menu.
For this, please add this css to your Quick CSS field:@media only screen and (max-width: 767px) { .responsive #top #main {margin-top: -80px!important;} #top #wrap_all .av_header_transparency {background-color: transparent!important;} div#header_main > .container {display: block !important;} #avia-menu-0 { display: none;} }
After you apply the CSS please clear your browser cache and reload the page to check.
Best regards,
Mike -
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