Forum Replies Created

Viewing 30 posts - 1,711 through 1,740 (of 33,339 total)
  • Author
    Posts
  • in reply to: Hide Vimeo Play/Pause Button #1440185

    Hi,
    Thanks for the link to your site, I see your video is on vimeo, the button is on the vimeo video. See this direct link to the video:

    Try checking your vimeo options and see if you can remove the button from there, or try hosting the video on your site directly.

    Best regards,
    Mike

    in reply to: Aligning 5 star icons in the testimonial element #1440126

    Hi,
    Glad Yigit was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey Eleina,
    Thank you for the link to your site, the column is equal height, but the image height is not like the others, since it is only a background image this css should solve:

    .home .flex_column.av_one_third.avia-builder-el-13 {
    	background-size: cover;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Footer Widget Image, Defer Image? #1440123

    Hi,
    Perhaps it is an error in the test, if you check your page with the Dev Tools inspector with the image not scrolled into view you can find the image placeholder and the class avia-img-lazy-loading-9144 but the image is not loaded:
    Enfold_Support_5481.jpeg
    then scroll down to the image and just as it comes into view you will see the image added to the DOM:
    Enfold_Support_5483.jpeg
    Please note that if you use the Ctrl+F to search for the class the page will automatically scroll the element into view, so once you find the place in the DOM scroll the window up so the image is a good way out of view, then reload the page and watch the DOM as you scroll down. You will see the image added to the DOM like in my screenshot above.

    Best regards,
    Mike

    in reply to: Enfold / Woocommerce / Category view does not work #1440065

    Hi,
    Ok, the difference that I see is the top one has just the image and title:
    Enfold_Support_5477.jpeg
    and the second one has a image, title, & excerpt:
    Enfold_Support_5479.jpeg
    is this what you mean?
    I guess I was confused because you were referencing sub-categories, but I don’t see this in either screenshot.
    Why do some of your items have a green & black stripe in the image, and the others do not?

    Best regards,
    Mike

    in reply to: Instalacion de tema #1440064

    Hi,
    Please ensure that the “frontpage” is set as the Frontpage Settings and the blog page is not set, like this:
    Enfold_Support_5306.jpeg

    Best regards,
    Mike

    in reply to: Enfold / Woocommerce / Category view does not work #1440047

    Hi,
    I’m still not sure what the issue you are seeing, because I don’t see a difference2 between the two pages that you linked to, they both looked the same to me.
    Please explain further and perhaps some screenshots would help.

    Best regards,
    Mike

    in reply to: Instalacion de tema #1440046

    Hi,
    Sorry I thought that you already installed the theme, please see our documentation here.
    You will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    and then just follow the steps.

    Best regards,
    Mike

    in reply to: Iframe extends beyond edges #1440045

    Hi,
    Ok, please check your device screen resolutions are they smaller than 320px?
    When I check with my browser at the smallest device size of 325px the form is within the screen, see the screenshot in the Private Content area.
    My Samsung Galaxy A14 is 339px, unfortunately I’m not able to reproduce what you are seeing so I’m not sure what we might be able to do to change this.

    Best regards,
    Mike

    in reply to: Turn off Cookie Bar #1440043

    Hi,
    Odd, my screenshot above was in the Brave browser, nonetheless the cookie consent bar is disabled now so shall we close this thread then?

    Best regards,
    Mike

    in reply to: Split 1 column into 2 rows #1440022

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold 4.3 How to enable Avia Layout Builder Debug Mode #1440020

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Turn off Cookie Bar #1440019

    Hi,
    It was working for me, I disabled it for you:
    Enfold_Support_5473.jpeg

    Best regards,
    Mike

    in reply to: Enfold / Woocommerce / Category view does not work #1440016

    Hi,
    Thanks for the login, when I check the two pages that you linked to I don’t see any difference
    Enfold_Support_5469.jpeg
    I also note that your screenshot above is from a plugin called Category Order and Taxonomy Terms Order, try disabling the plugin an see if this solves the issue. The plugin support lists many issues.
    A good place to start is to disable all of your plugins, on my test site with no plugins the product category seems to work correctly.

    Best regards,
    Mike

    Hi,
    Glad that this helped, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Mega Menu offset – partly showing on Shop Categories #1440010

    Hi,
    Try checking your iPad screen resolution at this link and tell us what the width is.
    It might be something like 1024px in which case if you want to make the burger menu show at that width try this css:

    @media only screen and (max-width: 1024px) {
      #top #header .av-main-nav > li.menu-item  {
          display: none!important;
      }
      #top #header .av-burger-menu-main {
          cursor: pointer;
          display: block!important;
      }
    }

    Feel free to adjust to suit.

    Best regards,
    Mike

    in reply to: Portfolio Eintrag Vorschau Ajax Portfolio #1440009

    Hi,
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Twitter X icon not showing on social header #1439986

    Hi,
    The code that I added is in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field, and if you reinstall the theme you should remove it to see if the correct icon is showing.
    I didn’t see anything else wrong on your site, just this icon not working and I didn’t see any error messages.

    Best regards,
    Mike

    in reply to: Avia Layout Builder can’t be set #1439982

    Hi,
    I’m not sure what you mean by “update” but I see that you have not added a keyword
    Enfold_Support_5467.jpeg
    you might also want to use this setting:
    Enfold_Support_5465.jpeg
    Please explain what you want to do and perhaps screenshots would help.
    We are not Yoast experts but we will try to help.

    Best regards,
    Mike

    in reply to: Dünne Linie unter Farbsektion generell ausblenden #1439981

    Hey Petra,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-fullwidth-portfolio .sort_width_container {
    	border: none;
    }

    Best regards,
    Mike

    in reply to: Portfolio Eintrag Vorschau Ajax Portfolio #1439980

    Hi,
    You link to 1 & 2 are the sme item, perhaps this is an error, but the please to add test here:
    Enfold_Support_5459.jpeg
    is here:
    Enfold_Support_5461.jpeg
    I don’t know what your question #4 is it looks correct to me.

    Best regards,
    Mike

    in reply to: Anpassung Schriftgröße Portfolio Titel #1439979

    Hey Petra,
    For the font size in that element try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #av-sc-portfolio-1 h3.grid-entry-title.entry-title a {
    	font-size: 14px;
    }

    For adjusting the position of the ajax portfolio element try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_portfolio_preview_container_script() { ?>
      <script>
    jQuery(document).ready(function($) {
        // Listen for clicks on elements with the specified class
        $('.page-id-3419 .grid-sort-container .grid-entry').click(function() {
            // Use setInterval to check every 100 milliseconds if the element has become visible
            var checkVisibility = setInterval(function() {
                // Check if the element is visible
                if ($('.page-id-3419 .portfolio_preview_container.open_container').is(':visible')) {
                    // Clear the interval once the element is visible
                    clearInterval(checkVisibility);
    
                    // Calculate the top position of the element and adjust it
                    var elementTop = $('.page-id-3419 #av_section_2').offset().top;
                    var newScrollTop = elementTop - 30; // Adjusting to scroll 20px above the element
    
                    // Scroll the page to the new position
                    $('html, body').animate({
                        scrollTop: newScrollTop
                    }, 1200); // 1200ms for a smooth animation
                }
            }, 100); // Check every 100 milliseconds
        });
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'custom_portfolio_preview_container_script', 99 );

    note that the script specifically checks the page ID because the scroll position is calculated by the bottom of the element above the portfolio grid, so keep this in mind if you want to duplicate this for another page.

    Best regards,
    Mike

    in reply to: portfolio category page style changed #1439977

    Hi,
    Thanks for the SFTP login but it doesn’t include a user name so we can login.

    Best regards,
    Mike

    in reply to: Changing Left Hand menu font size #1439976

    Hey JennyGr,
    Thanks for the link to your site, it looks like you have some custom css that is setting the size:

    .breadcrumb-trail {
        font-size: 16px !important;
    }

    Try to find this and adjust to suit. The !important; in the css overrides the theme settings.
    If you didn’t have this css you could use the Enfold Theme Options ▸ Advanced Styling ▸ Breadcrumbs to adjust the font size.

    Best regards,
    Mike

    in reply to: Unable to upload into media library #1439973

    Hey waterwalk,
    I have not seen any errors like this, but if you include a admin login in the Private Content area we can take a look.

    Best regards,
    Mike

    in reply to: Add Icons to Enfold Menu #1439972

    Hey JennyGr,
    Thanks for the link to your site, I don’t see any custom classes in your menu items, are you sure you followed this step?
    Enfold_Support_5050.jpeg
    If so please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: open direct link in portfolio #1439971

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Theme Gallery duplicate image issue #1439970

    Hi,
    Thanks for the login, I tried to duplicate your page with the gallery on my test site, but I was not able to reproduce the error.
    Enfold_Support_5457.jpeg
    I tried disabling your plugins and enabling the parent theme but it didn’t help.
    In the browser console I see this message: Uncaught SyntaxError: Unexpected token '<' from the gallery.js file but when I compare it with my theme version they are the same so the error could be in a different file. So I don’t know what could be causing this. Perhaps if you have manually updated in the past by overwriting the theme files via FTP, an old file could have beed left behind. Perhaps uploading a new theme version would help, here is a safe way to do this:

    To manually update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: how to add hyperlink to table cell #1439968

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: open direct link in portfolio #1439967

    Hi,
    Thanks for the login, it confirms what I thought, that the /portfolio-item/ page is using a shortcode, and the /galerie/ is a CPT created by a “plugin”.
    Although this doesn’t seem to be a real plugin, it looks like some custom files added to your child theme and I could find no documentation, I imagine that the shortcode that you are using could have some sorting attributes, so you should ask where you got this code for the correct sorting attributes, for example your code now is:
    [gallery_images gallery_id=4032 page_no=1 no_of_image=300]
    and typically you could add a “order” & “orderby” like this:
    [gallery_images gallery_id=4032 order=ASC orderby=title page_no=1 no_of_image=300]
    this doesn’t work for your shortcode but perhaps if you ask you can find the correct attributes, this would be your best solution.
    Or if you can’t find any documentation or help wherever you got these files from, you could just use the /galerie/ pages and not use the /portfolio-item/ pages at all.

    Best regards,
    Mike

Viewing 30 posts - 1,711 through 1,740 (of 33,339 total)