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Hi,
Thanks for the feedback, I found that your css called the font-family “entypo-fontello” for tictok, I changed it to “fontello” and now it’s working, please clear your browser cache and check.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeApril 20, 2020 at 11:28 am in reply to: I have some issues with enfold and adding products to cart, also – + do not work #1205464April 20, 2020 at 11:26 am in reply to: Browser title not shown, neither title tag contained in source code #1205463Hi,
Glad to hear updating solved this for you, I have not seen a version where the title was not shown, so I don’t have another solution for this another than updating.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.phone-info a, .phone-info,.header_color .main_menu ul:first-child>li>a,.header_color .social_bookmarks a { color: #fff !important; } .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a { color: #fff !important; } .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet, .html_av-overlay-side.av-burger-overlay-active #top .av-hamburger-inner, .html_av-overlay-side.av-burger-overlay-active #top .av-hamburger-inner::before, .html_av-overlay-side.av-burger-overlay-active #top .av-hamburger-inner::after,.header_color .av-hamburger-inner, .header_color .av-hamburger-inner::before, .header_color .av-hamburger-inner::after { background-color: #fff !important; } .header_color .container_wrap_meta { background: transparent !important; } #header #header_meta,.header_color li { border: none !important; border-color: transparent; } .html_av-overlay-side #top .av-burger-overlay-scroll { background: rgba(255, 255, 255, .3) !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for the login, it looks like you have a damaged file, please see the path in the Private Content area and re-upload that file again. Then clear any server cache and your browser cache a couple of times to see if it solved the issues.
When you updated was it via FTP? Did you delete the old theme directory first and then create a new one or did you overwrite the directory with the new files?Best regards,
MikeHi,
Thanks for the login and link to test page, but I’m not sure which column you can add a background color to.
The “Volunteering” is a 1/2 column, which I was able to add a background color to using it’s options, but this doesn’t include all of the white area you see in the front end because the column was placed on the “body” and not inside a color section which would have a background color to have a full-width look.
You could use this css to give that section background color, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.page-id-659 #after_section_1 { background-color: #eee !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHey KeyshaunSmith,
Is this for your woocommerce products? You should be able to go to your media library and add the alt text in the field.
Best regards,
MikeApril 20, 2020 at 2:02 am in reply to: Browser title not shown, neither title tag contained in source code #1205355Hey aledelpu,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.image-overlay.overlay-type-extern .image-overlay-inside:before { display: none; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeApril 20, 2020 at 1:47 am in reply to: I have some issues with enfold and adding products to cart, also – + do not work #1205352Hey harrysdk,
Sorry for the late reply, I didn’t find any error codes to identify why this is occurring, I did find that you can add an item to the cart if you click the cart button in the grid without going to the product page.
Have you tried deactivating your plugins to see if this helps?
Does your webhost have server object caching such as Memcached or Litespeed?Best regards,
MikeHi,
Sorry for the late reply, and thanks for the login, if I understand the question, on your test gallery you are not seeing all five of your portfolio categories, like this:

I was able to see all five after a few refreshes, because all five were shown in the images below, using the “random” order. It looks like all of your portfolio items were created on the same day and in category order, please try changing the published date on some of the posts mixing the categories better, for example try using 4 dates with 25% of the posts for each date with all categories for each date.
Then you may want to order by date, but try ordering by random also.Best regards,
MikeHi,
Sorry for the late reply, when I try to go to your /banksy/ page I get the errorERR_CONTENT_DECODING_FAILEDhere is an article that may help solve this.
I also notice you have many errors on your homepage with this:

it looks like it’s part of a lazyload script, please check the options in your plugins for a “lazyload” option and try disabling.
Perhaps these two errors are related.Best regards,
MikeHey nine2ten,
Sorry for the late reply and thanks for the link to your site, I took a look at your site with Firefox & Chrome and I couldn’t see any difference, before or after the cookies were set.
Which content should we look for to see that Firefox is not showing it correctly?Best regards,
MikeHi,
@nine2ten sorry for the late reply, I see that you also have your own thread with this same topic. Let’s continue there so we can use the Private Content area.Best regards,
MikeHi,
Glad Guenni007 could help, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Sorry for the late reply, I notice that the error message above contains a reference tonav-menu.phpand you have a couple of menu plugins, have you tried deactivating your plugins one at a time to see if any cause this error?
Yigit had success when he disabled some plugins, but I see those are now activated.Best regards,
MikeHi,
Yes, sorry for the late reply & thanks again for your patience.
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Here is a function that will add the css to hide the menu if the text “website-designer” is in the url.
Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_url_check_script(){ ?> <script> (function($){ $(document).ready(function(){ if (window.location.href.indexOf("website-designer") > -1) { $(".main_menu").css({ 'display': 'none' }); } else {} }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_url_check_script');Then clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, I tested the DCO Comment Attachment plugin and it seems to work in my install, I was able to upload large images that your site would not.
Have you tried disabling your other plugins?Best regards,
MikeHey Keith,
Sorry for the late reply, I see that you wanted the message div to move down, but how about scrolling the page up on submit?
Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_script(){ ?> <script> (function($){ $(document).ready(function(){ $("#top.page-id-1167 input.button").click(function() { $("html, body").animate({ scrollTop: 400 }, "slow"); return false; }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');Best regards,
MikeApril 19, 2020 at 4:30 pm in reply to: I'd like to choose a fallback image to display on the video element #1205261Hey Andrea,
Sorry for the late reply, your video on your page looks like the background image is showing and not the thumbnail of the video, have you already resolved this?Best regards,
MikeHi,
Glad to help, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Glad we were able to help, I also answered the other thread, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#header.av_minimal_header_shadow { box-shadow: none !important; }After applying the css, Please clear your browser cache and check.
Best regards,
Mike -
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