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Viewing 30 posts - 17,311 through 17,340 (of 35,026 total)
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  • in reply to: Error after update #1205332

    Hi,
    Sorry for the late reply, I notice that the error message above contains a reference to nav-menu.php and you have a couple of menu plugins, have you tried deactivating your plugins one at a time to see if any cause this error?
    Yigit had success when he disabled some plugins, but I see those are now activated.

    Best regards,
    Mike

    in reply to: Same height column does not work #1205329

    Hi,
    Try this css:

    #top.page-id-12491 #av_section_7 > div > div > div > div > div {
        border-width: 1px;
        border-color: #0a0a0a;
        border-style: solid;
        box-shadow: 0 0 10px 0 #74a6e8;
        padding: 0px 10px 0px 10px;
        border-radius: 5px;
    }

    2020-04-19_163104.png

    Best regards,
    Mike

    in reply to: link to a specific section of a tab #1205326

    Hi,
    Yes, sorry for the late reply & thanks again for your patience.
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Tiktok in social media #1205325

    Hi,
    It looks like you missed a couple of steps,
    Download png image
    Convert into svg
    upload SVG to fontello
    download font icon from fontello
    upload font icon to Iconfont Manager
    I did this for you, the icon is now available to use:
    2020-04-19_155926.png

    Best regards,
    Mike

    in reply to: upgrade from 4.6.1 to 4.7.3 with old settings #1205322

    Hi,
    Here is a function that will add the css to hide the menu if the text “website-designer” is in the url.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_url_check_script(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
      	if (window.location.href.indexOf("website-designer") > -1) {
        $(".main_menu").css({ 'display': 'none' });
      } else {}
      });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_url_check_script');

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Comment attachments take you to 404 page #1205290

    Hi,
    Sorry for the late reply, I tested the DCO Comment Attachment plugin and it seems to work in my install, I was able to upload large images that your site would not.
    Have you tried disabling your other plugins?

    Best regards,
    Mike

    in reply to: contact form – form sent message placement #1205280

    Hey Keith,
    Sorry for the late reply, I see that you wanted the message div to move down, but how about scrolling the page up on submit?
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_script(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
    $("#top.page-id-1167 input.button").click(function() {
      $("html, body").animate({ scrollTop: 400 }, "slow");
      return false;
    });
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    Best regards,
    Mike

    Hey Andrea,
    Sorry for the late reply, your video on your page looks like the background image is showing and not the thumbnail of the video, have you already resolved this?

    Best regards,
    Mike

    in reply to: Error while creating/deleting page #1205257

    Hi,
    Glad to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: transparent header logo hide #1205254

    Hi,
    Glad we were able to help, I also answered the other thread, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: shadow at bottom of transparent header #1205253

    Hi,
    Thank you, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #header.av_minimal_header_shadow {
        box-shadow: none !important; 
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: transparent header logo hide #1205250

    Hi,
    Thanks for the link, the css is working for me, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Same height column does not work #1205246

    Hi,
    I assume you found @Guenni007 solution to work well, did you need more assistance or shall we close this?

    Best regards,
    Mike

    in reply to: transparent header logo hide #1205239

    Hey satucker,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .header-scrolled #header_main span.logo,#header:not(.av_header_transparency) #header_main span.logo {
    	display: none !important;
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: shadow at bottom of transparent header #1205215

    Hey satucker,
    I took a look at some of our demos and didn’t see a shadow under the header, please link to your site so we can see the shadow.
    If you think we might miss it, please include a screenshot of the shadow.
    To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Change Font Color Of Animated Countdown Timer #1205212

    Hi,
    Thanks for the link, the first part of this code changes the countdown to red, and the second part makes the background transparent. Please adjust to suit.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.home .main_color .av-default-style .av-countdown-cell-inner .av-countdown-time,#top.home .main_color .av-default-style .av-countdown-cell-inner .av-countdown-time-label  {
    	color: red !important; 
    }
    #top.home .main_color .av-default-style .av-countdown-cell-inner {
    	background-color: transparent;
    	border-color: transparent;
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Pin a post #1205205

    Hey OSLO2019,
    Sorry for the late reply, unfortunately, we don’t have a built-in option for this yet, but you could try using this function.

    Best regards,
    Mike

    in reply to: ADD CUSTOM FLAG ICON NEXT TO SOCIAL MEDIA ICOND #1205201

    Hi,
    To add another flag, you would add another social icon that you don’t plan on using and adjust the steps above to suit.
    To add the social icons to the mobile menu, please follow these steps.

    Best regards,
    Mike

    in reply to: Error while creating/deleting page #1205197

    Hi,
    You had asked why it takes so long for your css to work, I took a look and found that you have been commenting out some lines in your css with PHP code //comment here, css uses this format /*comment here*/
    I correct this for you and now your sub-menu css is working.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Order of elements on the mobile Version #1205196

    Hi,
    Glad to hear, this code won’t affect anything else, so no worries.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Order of elements on the mobile Version #1205163

    Hey gabrielkaras,
    Thanks for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
    	#top.page-id-4553 #after_layer_slider_1 .entry-content-wrapper {
            display: flex !important; 
            flex-wrap: wrap !important; 
      }
    	#top.page-id-4553 #after_layer_slider_1 .avia-builder-el-1 {
    		order: 2 !important;
    	}
    	#top.page-id-4553 #after_layer_slider_1 .avia-builder-el-3 {
    		order: 1 !important;
    	}
    }

    Best regards,
    Mike

    in reply to: update theme #1205161

    Hey ibrahimsyed132755,
    Unfortunately, your version needs to be updated via FTP, the easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Same height column does not work #1205158

    Hey marcoabis81,
    Sorry for the late reply and thanks for the login. I believe that the inner box-shadow height is controlled by the content and does match the column height. You could remove your box-shadow and apply it to the columns for the full column height.
    Another option is to set the box-shadow height to the same as the column, which I did by adding this function to your functions.php

    function new_custom_height_script(){
      ?>
      <script>
    (function($){
      $(window).load(function(){
          var s1 = $('#top.page-id-12491 #av_section_5 .av_one_third.av-equal-height-column').height();
        var s2 = $('#top.page-id-12491 #av_section_5 .av_one_third.av-equal-height-column .avia_textblock.box-shadow').height();
    
        if (s2 < s1) {
            $('#top.page-id-12491 #av_section_5 .av_one_third.av-equal-height-column .avia_textblock.box-shadow').css('height', s1 + "px");
        }
        else {}
        
      });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'new_custom_height_script');

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Can't import a Demo #1205152

    Hi,
    Thanks, some “Managed WordPress” hosts have the secure PHP options activated.
    These advanced settings will probably need to be looked at by your webhost,
    if “allow_url_fopen, “allow_url_include” and “register_globals” are “off” try turning these “on”.
    If this doesn’t help, please include ftp access in the private content area so we can try to import the demo manually.
    You want the “Shop Demo” correct?

    Best regards,
    Mike

    in reply to: link to a specific section of a tab #1205149

    Hey andoni34,
    Sorry for the late reply, unfortunately, you can not link to a section inside of a tab, you can only link to the tab.

    Best regards,
    Mike

    in reply to: Demo für Friseure #1205147

    Hey Julia Klein,
    Vielen Dank fürs Schreiben. Ich sehe, dass Sie sagen, dass Sie Enfold schon lange hatten. Daher gehe ich davon aus, dass Ihr Thema aktualisiert werden muss. Sehr alte Versionen von Enfold funktionieren nicht wie erwartet, da sich das neue WordPress so stark verändert hat.
    Bitte verlinken Sie auf Ihre Website, damit wir prüfen können, ob dies die Ursache ist.

    — Translated with Google —

    Thanks for writing, I see you say that you had Enfold for a long time, so I assume that your theme needs to be updated, very old versions of Enfold will not work as expected because the new WordPress has changed so much.
    Please link to your site so we can check if this is the cause.

    Best regards,
    Mike

    in reply to: Wrong font in some page elements #1205146

    Hi,
    I took a look at your sub-menu items and they showed as being the Roboto font-family, but the font you uploaded is actually Roboto-regular. I changed the css and it looks correct now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Why is background showing on mobile? #1205145

    Hey HeadStudiosWeb,
    The image that is showing on your site in mobile is coming from this css:

    .home #av_section_1 {
            background-image: url(//your-domain.com.au/wp-content/uploads/2017/12/bacgkround-image.png)!important
        }

    it is probably in your custom css, please see if you can find this and remove it.
    Your H1 text that is too large has inline css which you will need to correct manually, right now it is set to font-size: 4.5em; you will want this for the text to fit on the screen font-size: 3em;

    Best regards,
    Mike

    in reply to: Enfold Update – "Update package not available" #1205143

    Hi,
    Unfortunately, your version of Enfold will require a manual FTP update, the easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Code block html menu #1205139

    Hi,

    @rinkdemi
    Please create your own post so we can assist and include screenshots of our findings in the Private Content area, for example I took a look at your homepage in the editor, but I couldn’t find any issues. Your frontend also looked fine.
    When you start your own post also include screenshots of the error. To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.

    Best regards,
    Mike

Viewing 30 posts - 17,311 through 17,340 (of 35,026 total)