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Hi,
Thank you for the FTP access, I updated the file and now the admin menu page will open. Please clear your browser cache and check.Best regards,
MikeHi,
Sorry for the late reply, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 1030px) { #top.home .av-parallax { background-size: cover !important; } }After applying the css, Please clear your browser cache and check.
If you want to use different background images for mobile you can clone the section and make it visible only for mobile and then change the background image. Then ensure the original section is not visible on mobile.Best regards,
MikeHi,
Sorry for the late reply, when I edit the post in the Private Content area, it opens in the Classic Editor and the page looks as though it was created with the Classic Editor. If you switch back and forth between the ALB & the Classic Editor the content doesn’t show because the editors are not designed to work together, please continue using whichever editor you started the page or post with.
I believe you didn’t intend for the post to open in the ALB, and for me each post I open is in the Classic Editor, and can not reproduce your error, try clearing your browser cache and logging in as this admin and edit a post to see if it still opens in the ALB. Perhaps an editor preference is saved in your admin cookie?
How do you normal edit a post, from the “all posts” page > edit:

or from the frontend admin bar > edit:

If you use the plugin Classic Editor you will have an additional option to open a post with the Classic Editor:


Hopefully one of these suggestions will help, but I can’t reproduce on my end.Best regards,
MikeHi,
Sorry for the late reply, this css fixes the left button and dropdown field of the calendar, please see the screenshot in Private Content area.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:div.ui-datepicker .ui-datepicker-title select.ui-datepicker-month { margin-left: 40px !important; } #top .avia-datepicker-div.ui-datepicker .ui-datepicker-prev { width: 90px !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
This can be a little technical to solve, in our documentation it shows the code to use if you have an Apache server or a Windows server, but if you are unsure which server you have you can ask your WebHost support and they will know what to do and they will be able to restart the server for you, which may be necessary for the settings to take effect.Best regards,
MikeHi,
Thanks, I found that your header widget was named “Header Logo Text” instead of “header” I corrected, and now your header widget shows.
Please clear your browser cache and check.Best regards,
MikeHi,
Glad to hear, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Sorry for the late reply, this is because the anchor for “Vision” is on the page and no higher anchor exits. To get around this please add another menu item for/#topand then we can hide it with css.Best regards,
MikeHi,
Sorry for the late reply, please try this css and remove yours, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.single-product .container_wrap_first { border: 1px solid #000; } #top.single-product .single-product-main-image.alpha { border-right: 1px solid #000; }Best regards,
MikeHi,
Try copying your shop page elements to another page and then publish and see if the filter works then.Best regards,
MikeHi,
Sorry, I meant that there is an additional “sign in” popup on the page that I need login info for.Best regards,
MikeHi,
Glad to hear, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeMay 1, 2020 at 10:41 pm in reply to: Jquery related content element not working after update – Masonry not loading #1208987Hey cptnem0,
Please check the setting at: Enfold Theme Options > Performance > Load jQuery in your footer to ensure it is not enabled, and also check all of your caching, minifying, and performance plugins to ensure they have not moved jQuery to the footer.
If you are unsure which plugins to check, try disabling all of them and clearing your cache.
If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.Best regards,
MikeHey tremblayly,
Please include additional login info for the .htaccess login.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad to help, lazy load doesn’t always work great.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Thank you, I see that you have a “toggles.php” in your child theme and it looks like it is based on an older version, please try removing this file temporarily and save a copy of it, so the updated version in the parent theme is used.
Then clear your browser cache and check.
Then check if this corrects the accordion.Best regards,
MikeHi,
As I examine the print preview there is a page inside of a page, so try changing the margin in.template-page.content, which is your actual page, and not in@pagewhich is the preview frame.Best regards,
MikeHi,
Sorry for the late reply, your image was not showing because it was replaced with a 1px X 1px image by your lazy load plugin, I turned it off and now your images show.
Please clear your site & browser cache and check.Best regards,
MikeHi,
I’m surprised how few plugins there are for this, I would have thought there would be more. It seems many were taken down from WordPress due to security risks, perhaps adding this function adds a vulnerability to your site?Best regards,
MikeHi,
Sorry, the css was missing a rule, please try this css instead:li.menu-item-has-children > ul.sub-menu,li.menu-item-has-children > ul.sub-menu { display: none !important; } li.current_page_item.menu-item-has-children > ul.sub-menu,li.current_page_ancestor.menu-item-has-children > ul.sub-menu { display: block !important; }Then clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, in the opening post you said that on other pages this was working, how are those pages created, with shortcode? Can you customize the shop page the same way?
When I go to the pages “PE2020” & “Outlet” from your main menu, and choose the color white from your sidebar filter the items are sorted to show white items. But this doesn’t work on the “Shop” page, this is the error you mean correct?Best regards,
MikeMay 1, 2020 at 12:34 pm in reply to: Android mobile dose not show the option to select from variable product. #1208822Hi,
Thanks for the link, but on Android the options are showing for me, please see the screenshot in Private Content area.
This could be a cache issue, have you tried clearing your browser cache on your device?Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
I was able to remove the lines, but I can’t add your logo because the header is hidden. Here are some good articles for the “print media” css, Print Basics, Perfect Print Stylesheet

I also removed the background image:

Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media print{ .template-page.content { width: 100%; margin: 20px 0 0 0; float: none; } h1 { margin-top: 20px !important; } .main_color span { border-color: transparent !important; } .avia-icongrid-flipback { display: none !important; } p {orphans: 3;} @page { margin: 0cm } }If you would like a message on the top of your print pages, try adding this css to your print media rule:
.template-page.content:before { content: "\ Thank you for printing our article. We hope that some of our other articles can catch your eye as well."; color: #777 !important; font-size: 1em; padding: 30px 0; text-align: center !important; }Best regards,
MikeHi,
Thank you, please also look in your child theme style.css for:#search-2, div.avia-search-tooltip { top: 30px !important; left: -30px; }and change to:
div.avia-search-tooltip { top: 30px !important; left: -30px; }Then add this css:
@media only screen and (min-width: 989px) { #top #wrap_all #search-2 { top: 70px !important; right: 12%; } #top #custom_html-3 { top: 40px !important; right: 12%; } #top #custom_html-3 .custom-html-widget { height: 238px; width: 200px; } } @media only screen and (max-width: 988px) { #top #wrap_all #search-2 { top: 30px !important; right: 20px; } #top #custom_html-3 { top: 40px !important; right: 2%; } #top #custom_html-3 .custom-html-widget { height: 238px; width: 200px; } } @media only screen and (max-width: 767px) { .responsive #top .logo { top: 0 !important; } .logo a { top: 0px !important; } #top #wrap_all #custom_html-3 { top: 0px !important; } }and this function in your functions.php:
function custom_script(){ ?> <script> (function($){ $(document).ready(function(){ var width = $(window).width() if ((width >= 989)) { $( '#wrap_all' ).each(function() { $( this ).find( 'span.logo' ).insertAfter( $(this).find('div#main') ); $("span.logo").css({ 'position': 'fixed','z-index': '0' }); $( this ).find( 'div#search-2' ).insertAfter( $(this).find('div#main') ); $("div#search-2").css({ 'position': 'fixed','z-index': '0' }); $( this ).find( 'div#custom_html-3' ).insertAfter( $(this).find('div#main') ); $("div#custom_html-3").css({ 'position': 'fixed','z-index': '0' }); }); } else { $( '#wrap_all' ).each(function() { $( this ).find( 'span.logo' ).insertAfter( $(this).find('div#main') ); $("span.logo").css({ 'position': 'fixed','z-index': '501' }); $( this ).find( 'div#search-2' ).insertAfter( $(this).find('div#main') ); $("div#search-2").css({ 'position': 'fixed','z-index': '501' }); $( this ).find( 'div#custom_html-3' ).insertAfter( $(this).find('div#main') ); $("div#custom_html-3").css({ 'position': 'fixed','z-index': '501' }); }); } }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');Then clear your browser cache and check.
Best regards,
Mike -
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