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Viewing 30 posts - 16,351 through 16,380 (of 35,023 total)
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  • in reply to: Links do not open in a new tab #1234497

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Are you able to create a staging site for us to test? Please note that there are many plugins that have issues with Enfold’s builder, and it is not always directly, so I recommend testing Enfold & Thrive Leads together without other plugins or caching and minifying.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply and thanks for the login & the clear steps to follow, so when the thrive architect builder hangs you are getting this error in the console:

    post.min.js?ver=5.4.2:2 Uncaught ReferenceError: pagenow is not defined
        at HTMLDocument.<anonymous> (post.min.js?ver=5.4.2:2)
        at i (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)
        at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)
        at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)
        at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)

    Please see the screenshots in Private Content area.
    I also see that you are using Enfold v4.6.3.1, this version had many issues, please update your them to the latest version (v4.7.6), to update this version you will have to update via FTP.
    If you would like help with this please include FTP access in the Private Content area plus a dropbox link to your theme files that you download from your Envato account.
    Have you tried to deactivate your other plugins to see if this helps? It seems that the thrive support only checked if their plugin will work with the default WordPress theme, I’m surprised that they didn’t see this error?
    Lets update the theme first and then investigate further.

    PS, does your webhost have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it deactivating and removing things and your live site will stay up and running, untouched. You can always ask your webhost to help you with setting this up if you want.

    Here are some screenshots of what it would look like:
    staging-1.jpg
    staging-2.jpg

    Best regards,
    Mike

    in reply to: AMP for wordpress is not working on your theme #1234151

    Hi,
    Sorry for the late reply, AMP tries to re-create the pages with alternative html and strips out css from the page, I don’t see what is braking the slider, Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    Hi,
    Thank you for the feedback, I recommend Barry’s approach, and see if you can disable “mod_autoindex”, please ask your webhost for assistance. I would also check your .htaccess file for Options +Indexes and change to or add Options -Indexes as this link pointed to.
    As for just ignoring them, you can do that but I believe someday they may show up next to your keywords, I’m not an Apache expert, and I had not heard of “mod_autoindex” before, but after reading the links this does seem to be the answer.
    So if you can try this and report back in a few weeks to see if these Google results have dropped, it would be great.

    BTW, William is correct about Google needs access to all assets like css & js, but within the /framework/ directory the assets are for the backend admin view, and not the frontend of your site.

    PS, after trying this you will probably need to go to your Google Webmaster account and request a new index or submit a “sitemap” to force a re-index to drop the other results, and then wait a few weeks.

    Best regards,
    Mike

    in reply to: Remove current portfolio post from portfolio grid #1233742

    Hi,
    Please include an admin login in the Private Content area so we can investigate further.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1233741

    Hi,
    Thanks for the screenshot, but I’m not sure what we are looking at, what is “white panning over the grey of the title”?
    Perhaps try this css:

    .html_header_top.html_header_sticky #main {
        padding-top: 46px !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Google Star Snippet by ProvenExpert #1233739

    Hi,
    Very good, we will leave this open until we hear back from you.

    Best regards,
    Mike

    in reply to: Remove Lightbox in single posts correctly #1233738

    Hi,

    @peterolle
    , did you find this reply to solve your issue?
    I carefully tested this on a new install, if this didn’t help & you cleared your caches, please link to your test page so I can check the structure.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply and thank you for the login, I took a look at your site and found that you had many insecure font warnings for a Google Font, I added this meta tag to your header and the url’s were changed to https and are now secure.
    This is the code I added to the end of your functions.php file in Appearance > Editor:

    function add_custom_meta(){
    	?>
    	<meta http-equiv="Content-Security-Policy" content="upgrade-insecure-requests">
    	<?php
    	}
      add_action('wp_head', 'add_custom_meta', 1);

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: unable to Import: Enfold 2017 Demo #1233391

    Hi,

    @hankboomer
    That would probably be a better approach.


    @tracybrinkmann
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    @Omery I have replied to your thread about this issue, please review and continue the discussion there.

    Best regards,
    Mike

    in reply to: Learndash- Page settings and ALB #1233237

    Hi,
    The black part of the screen seems to be due to the plugin “wp content copy protector”, please see the screenshot in Private Content area.
    So please set the settings to allow the page to be seen or perhaps it doesn’t work with Learndash and you will have to try a different approach?

    Best regards,
    Mike

    in reply to: Links do not open in a new tab #1233231

    Hi,
    Thank you for the login, I see your plugin “WP Accessibility” is removing the target attribute from links
    2020-07-25_144902.png
    I unchecked this option and now your links open in a new tab.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1233227

    Hi,
    Thank you for your patience, I Enabled the Avia Layout Builder Debugger and evaluated your page code and found that you had a rouge </div> in the text element KOH HAA YAI DIVING SITE: THE CAVE. at the very end the Ocean.</div>
    Perhaps you copied the text from somewhere else and you didn’t see the rouge closing tag.
    So I removed it and now your page and sidebar load correctly.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Remove Lightbox in single posts correctly #1233195

    Hi,
    Sorry for the late reply, for each post type the div with the classes big-preview single-big is used at the top of the post to hold the top element, so to only block the image click of a standard post, and not the gallery, video, audio, etc. posts
    please add the post type to the css like this:

    .single-format-standard .big-preview.single-big {
        pointer-events: none !important;
    }

    this will not effect the gallery element on other pages because it doesn’t use the classes big-preview single-big
    please remove your other css and add this and then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Post entries by author and post format links #1233022

    Hi,
    Sorry for the late reply, and thanks for your feedback, indeed the post type “link” is not working as expected on the author archive page. In my tests with a clean install the post type “link” on the author archive page doesn’t link to the external link such as the category & tag archive pages, but it doesn’t matter where the excerpt is placed, in the excerpt field or in the post field.
    link-post-type.jpg
    So I’m not sure why on your install it seems to matter where the excerpt is placed, perhaps it is related to some of your other customizations, but I believe the first step is to get the “link” post type to work on the author page for a clean install and then see how the excerpts behave on your install.
    I was not able to correct this so I submitted a request to the dev team to review. I will update this thread when the dev team replies. Thank you for your patience.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, try adding “Disallow: /framework/” to your robots.txt
    These don’t need to be indexed.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1232587

    Hi,
    Thank you for the feedback, I now see that you have been using laptops so I imagine your screen width is about 1440px, and at about that width I see this error. My desktop is larger than this so I was missing it.
    What is your max screen resolution for your laptops?

    Best regards,
    Mike

    in reply to: Links do not open in a new tab #1232575

    Hi,
    Thank you, I’m getting an unknown user error, please check.

    Best regards,
    Mike

    in reply to: Post Slider: Head Size according to number of rows #1232254

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1232251

    Hi,
    Sorry, that is not how it looks to me, please see the screenshot in Private Content area.
    The two pages don’t look the same because on the other pages you have the top image in a color section, on the page it is just an image. I disabled the script from above since you said this was not an issue until it was added.

    Best regards,
    Mike

    in reply to: Unstick topbar on mobile #1232247

    Hi,
    Thank for the feedback, glad to hear it’s working for mobile, I had not looked at the tablet view yet, to expand this script for tablet I adjusted to this:

    function custom_hide_top_script(){
      ?>
      <script>
    (function($){
      $(window).scroll(function(){
      	var width = $(window).width();
      	var scrolled = $(window).scrollTop();
     if ( scrolled >= 60 && width <= 480) { 	
      $( '#header' ).each(function() {
      $(this).css({'background-color':'#ffffff','position':'fixed','top':'-60px'});
      $('.responsive #top #wrap_all #main').css({'padding-top':'113px'});
      });
     }
    else if ( scrolled <= 60 && width <= 480){
     	$( '#header' ).each(function() {
     	$(this).css({'background-color':'#ffffff','position':'relative','top':'0'});
     	$('.responsive #top #wrap_all #main').css({'padding-top':'0px'});
     });
      }
    else if ( scrolled >= 30 && width >= 480) { 	
      $( '#header' ).each(function() {
      $(this).css({'background-color':'#ffffff','position':'fixed','top':'-30px'});
      $('.responsive #top #wrap_all #main').css({'padding-top':'113px'});
      });
     }
    else if ( scrolled <= 30 && width >= 480){
     	$( '#header' ).each(function() {
     	$(this).css({'background-color':'#ffffff','position':'relative','top':'0'});
     	$('.responsive #top #wrap_all #main').css({'padding-top':'0px'});
     });
      } else {}
      });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_hide_top_script');

    This is because before 480px your topbar is 60px high & after 480px your topbar is 30px.
    There is still a slight jump on scroll down, this is because the #main container is given zero padding, but we want it to have a 113px offset (padding-top), so on scroll when the top padding is removed from the #main it looks like it is jumping.
    I’m not sure we are going to be able to overcome this.

    Best regards,
    Mike

    in reply to: Post entries by author and post format links #1232029

    Hi,
    Thanks for the login, I see that if you add the excerpt to the excerpt field the title doesn’t link correctly, but if the excerpt is in the post field the link is correct.
    I can not recreate this on a new install, I see you have a plugin “Page Links To” perhaps this is related to it.
    Please check your page now that I adjusted the excerpts.

    Best regards,
    Mike

    in reply to: Edit /category/ and /tag/ layout #1232026

    Hi,
    If the h3 only contains the word “Articles” then try using css to hide it:

    #top.archive.tag h3.tag-page-post-type-title {
    	display: none;
    }

    This should work but I don’t have the class tag-page-post-type-title so this must be a custom class.

    Best regards,
    Mike

    in reply to: Post Slider: Head Size according to number of rows #1232023

    Hi,
    I found that the last rule in your Quick CSS had an error in the comment, so everything below didn’t work, I corrected and added the 2/3 css which seems to work.
    Which advanced customizations don’t work? I see the “orange h1” one is working.
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Post Slider: Head Size according to number of rows #1231719

    Hi,
    I don’t believe “WordPress > Customize > Additional CSS” will be lost on updates, I will need to re-check.
    If the css I gave you is causing an issue please remove, otherwise I will be happy to review your css and site.

    Best regards,
    Mike

    in reply to: Two seperate buttons on mobile iphone not aligned #1231718

    Hi,
    Thank you for the feedback, glad to hear you found a solution, I was going to suggest centering them but figured you didn’t like it.
    I recommend centering them because you can have larger buttons for mobile users to use than when they are side-by-side.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hi,
    Thanks for the update, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Edit /category/ and /tag/ layout #1231714

    Hi,
    Glad to hear this helped, I don’t have the word “articles” in my title, I have “Tag Archive for: [tag]”, please link to your page so I can examine the elements and offer a solution.

    Best regards,
    Mike

Viewing 30 posts - 16,351 through 16,380 (of 35,023 total)