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Viewing 30 posts - 16,321 through 16,350 (of 35,067 total)
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  • in reply to: Downloading page Consulting #1236967

    Hi,
    1: for your footer you can try this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #main > div.container_wrap {
      min-height: 80vh !important; 
      }

    otherwise please link to an example page for us to examine.
    2: Please see this thread the second answer says try this: href="skype:live:emailnamewithoutdomain?call">

    Best regards,
    Mike

    in reply to: Post entries by author and post format links #1236961

    Hi,
    Unfortunately, the dev team says this is not a bug, but an expected result of how “get_the_excerpt()” removes links from the content, and changing this breaks other functions. Please see below for full notes.
    How many “link” type posts do you plan on showing on your author page? I’m thinking if there is only a couple I may be able to write a script that will add the links, otherwise, this may require an author.php rewrite to achieve your goal.

    Best regards,
    Mike

    in reply to: Mega menu not showing in full width #1236954

    Hi,
    I checked your site and your mega menu seems to be working correctly now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Layer Slider Translation #1236668

    Hi,
    Sorry for the late reply, you are right that the translations should work while using only one slider, I was trying to think of alternatives.
    I did put together a script that will perform the translation only on English pages with the slider, please see the test page in the Private Content area. The script is in a code block element on that page for testing so it won’t affect any other pages.

    (function($){
      $(window).load(function(){
      	setInterval(function () {
    $('html[lang="en-US"] #layerslider_6 h1').text(function(index, text) {
        	return text.replace('TURBINEN', 'TURBINES');
    		});
    $('html[lang="en-US"] #layerslider_6 h1').text(function(index, text) {
        	return text.replace('FARBSPRITZGERÄTE', 'PAINT SPRAY GUNS');
    		});
      }, 2000);
    });
    })(jQuery);

    Perhaps this is an alternative?

    Best regards,
    Mike

    in reply to: Mega menu not showing in full width #1236429

    Hi,
    I have been able to view and login to your site, the “avia.js” uses a function “aviaCalcContentWidth” to calculate the window width and then add css rules for the mega menu, tabs, submenus, and containers.
    I have checked your child theme “avia.js” and find that it is an older version, please update your theme to v4.7.6.1 and also update your child theme “avia.js”
    Your child theme contains a lot of js files, I’m concerned that one of them is somehow effecting the aviaCalcContentWidth function. Do you know what the files in your child theme “static” folder is for? They seemed to be named like a cache?

    Best regards,
    Mike

    Hi,
    Glad to hear, please see the Private Content area.

    Best regards,
    Mike

    in reply to: Portfolio Grid display not working right #1236353

    Hi,
    Sorry for the late reply and thanks for the login, I see that your portfolio items with asterisks have base64 code in the editor under your big button shortcode. I was not able to decode this or see anything on your front end.
    But when I added this to my localhost I got the same error in the console as above.
    What is the code for? Perhaps removing it from all of your entries will solve the issue.

    Best regards,
    Mike

    in reply to: Mega menu not showing in full width #1236348

    Hi,
    Sorry for the late reply, and thanks for the screenshots and video, so as I understand your post this menu error is only visible on your test site? I have added the host file info but I’m not seeing your test site.
    I’m also not sure why you are using the “zoom” when testing your site, to test your page for different screen resolutions please try using the dev tools and choose a screen width.
    Please note that the link is for the Chrome browser, but the same function is available in all browsers.
    For the site that I could login to, I didn’t find any css to adjust the menu so I assume I will see this on the test site once I get the host redirect to work?

    Best regards,
    Mike

    in reply to: Column spacing on single page #1236347

    Hey brianwelsh,
    Sorry for the late reply and thanks for the link to your page.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-9062 .entry-content-wrapper .av_one_half:nth-child(odd) {
    	margin-left: 12px !important;
    	width: 49% !important;
    }
    #top.page-id-9062 .entry-content-wrapper .av_one_half:nth-child(even) {
    	width: 50% !important;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in Private Content area for the expected results.

    Best regards,
    Mike

    in reply to: Enfold not compatible with B2B Markets from Marketpress #1236344

    Hey elbnetz,
    Sorry for the late reply and thanks for the login. Please explain the steps to take to see the error, I’m not totally sure what to expect when the plugin works correctly.
    Is the button referred to above on the “/mein-konto/” page?
    On this page you are getting this error:

    An invalid form control with name='b2b_uid' is not focusable.

    This seems to point to your “Customer group” drop down and this script:

    
            jQuery(function(){
                jQuery("#b2b_uid").attr("required", "required");
    
            })
        

    But the button is a woocommerce button to create an account, so I would think that the plugin would recognize this?
    Try removing the script and then without the error perhaps the button will work correctly.

    Best regards,
    Mike

    in reply to: Creative studio button in content section #1236322

    Hi,
    Sorry for the late reply and thanks for the link to your site. The reason your button in the first section above the diagonal border is not working is because the diagonal border is overlaying the button. We can change the z-index to bring it to the top.
    Please try removing the css above and add this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.home #av_section_1 {
    	z-index: 99 !important;
    	position: relative !important;
    }
    #top.home #av_section_1 .av-extra-border-element.border-extra-diagonal {
    	z-index: 0 !important;
    	position: relative !important;
    }
    #top.home #av_section_1 .av-extra-border-inner {
    	background-color: #eeeeee !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks for the staging site, I disabled your “Moosend Website Tracking” plugin and the Moosend Website Tracking script in your child theme functions.php and after clearing your cache a few times the error in the console is gone and the behavior seems to be correct now. Please check. Perhaps it was because you were using a script & the plugin? If this helps try enabling the plugin again and see if the behavior returns.

    Best regards,
    Mike

    in reply to: Video – lightbox background #1236262

    Hey creativeopole,
    Sorry for the late reply, I’m not sure what you mean by the ” video background to be full width and height before clicking and opening in the lightbox” but you can make the lightbox almost full width and height with this css.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    div.mfp-iframe-scaler  {
      height: 100vh !important; 
      width: 100vw !important;
      }
    .mfp-iframe-scaler iframe {
        left: -15vw !important; 
        width: 90% !important; 
        height: 90% !important; 
    }

    After applying the css, please clear your browser cache and check.
    Is that what you meant?

    Best regards,
    Mike

    in reply to: Enfold Layer Slider Translation #1236261

    Hi,
    Sorry that this is taking a while, in the meanwhile perhaps we can make two sliders and display then according to language?
    Would you be interested in trying this? Perhaps we can try it on a test page to demonstrate?

    Best regards,
    Mike

    Hi,
    Vielen Dank für die Demo-Site und die Anmeldung.
    Soweit ich weiß, zeigt Ihr Homepage-Schieberegler das Fallback-Bild für Handys nicht an.
    Als ich den Schieberegler überprüfte, gab es ein Hintergrundbild mit einem Video als Folie, aber die Option zum Hinzufügen eines Fallback-Bildes war leer
    2020-08-08_190411.jpg
    Also habe ich ein Bild hinzugefügt und es scheint jetzt für Handys zu funktionieren. Leeren Sie bitte Ihren Browser-Cache und überprüfen Sie.

    — Translated with Google —

    Thank you for the demo site and login.
    As I understand the issue your homepage slider is not showing the fallback image for mobile.
    When I checked the slider there was a background image with a video as a slide, but the option to add a fallback image was empty
    2020-08-08_190411.jpg
    So I added an image and it seems to be working for mobile now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold mobile menu not displaying #1236259

    Hi,
    Sorry for the late reply, on your “overview” page you have a lot of javascript errors in the console that point to a custom script
    2020-08-08_175838.jpg
    a javascript error can cause unexpected results, please try correcting your custom code and perhaps your plugin will work correctly.
    Right now your mobile menu is not being created, is this the plugin you are using? It is a paid plugin so I won’t be able to test it on a new install to see if the error is actually from the plugin.
    A user posted a while back that this plugin was not working, and the suggestion at the time was this plugin. Have you tried this one?

    Best regards,
    Mike

    Hey Morticka,
    Sorry for the late reply, I have checked your page and copied the shortcode to my localhost for testing since your site is live.
    But I’m unable to reproduce the error, on your site the error seems random.
    Have you tried disabling your plugins and clearing your cache to see if that helps?
    In the console I see your page is getting this error:

    Failed to load resource: the server responded with a status of 500 ()
    https://forms.m-pages.com/api/...

    But I don’t know what might be loading this, do you?

    Best regards,
    Mike

    in reply to: avia framework post sitemap tag error #1236234

    Hi,
    Sorry for the late reply, I’m not sure why you have the file “avia_framework_post-sitemap.xml” as this is not in my install. Enfold doesn’t include a sitemap, typically you would need to use a plugin to add a sitemap. Which plugin are you using?
    Please include an admin login in the Private Content area so we can examine further.

    Best regards,
    Mike

    in reply to: Problem to contact Support #1236233

    Hi,
    Sorry for the late reply and thanks for the video and login, I have Enabled the Avia Layout Builder Debugger to display the page shortcode, and I find that when I delete your content and apply the template “home page new ok 1” the actual shortcode that is added is missing the lower part of the page. There are a few things that can break a page layout such as HTML in a title field, such as <strong> or HTML that doesn’t have a closing div.
    I believe that your saved template contains the error. I was able to copy your real homepage shortcode and found two unclosed <strong> tags in the first special heading element
    2020-08-08_103439.jpg
    So I removed the <strong> tags from your shortcode and added it to your “home-new” page and it seems to save correctly now.
    I also added a special heading at the bottom of the page with the text “New Test Page with Strong Tags Removed” to demonstrate that the page can now be edited and saved correctly.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mobile WooCommerce issues #1236210

    Hi,
    Glad to hear this helped, for #4 Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.woocommerce-account .woocommerce-form-register {
    	overflow:hidden !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold page/product title is A tag, not H1 tag #1236206

    Hi,

    @rsilvestre
    for single product pages, Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_script(){
      ?>
      <script>
    jQuery(window).load(function(){
      var el = document.querySelector('#top.single-product .main-title.entry-title ');
          el.outerHTML = '<h1 class="main-title entry-title">' + el.innerHTML + '</h1>';
      });
      </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    If you have single product pages that you don’t want this to work on please link to a sample page for both so we can examine them.
    Please note that the style of the title doesn’t change but the H1 is added, you can change the style with css like this:

    #top.single-product h1.main-title.entry-title {
    	font-size: 30px;
    	font-weight: bold;
    }

    Please clear your browser cache when you check.

    Best regards,
    Mike

    in reply to: CLOSED TABS ON MOBIL #1236203

    Hi,
    Sorry for the late reply, and thanks for the screenshot, it looks like you are using 4 tabs, do you plan on adding more tabs?
    For 4 tabs, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top .tabcontainer .tab {
        width: 25% !important;
    }

    I recommend adding a custom class to your Tabs element in the advanced options under developer settings, and then adjust the css like this:

    #top .tabcontainer.custom-class .tab {
        width: 25% !important;
    }

    So the css will only effect the Tabs you wish.
    After applying the css please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mobile WooCommerce issues #1235994

    Hi,
    For your issue #2 please try this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top .col2-set .col-1, .responsive #top .col2-set .col-2, .responsive .cart-collaterals .shipping_calculator {
        width: 100% !important;
    }
    }

    For #3, please try this css:

    @media only screen and (max-width: 430px) { 
    #top.woocommerce-checkout label {
        font-size: 0.80em !important;
    }
    #top.woocommerce-checkout #wc-stripe-cc-form .form-row {
    	padding-right: 0 !important;
    	padding-left:  0 !important;
    }
    #top.woocommerce-checkout #wc-stripe-cc-form label[for=stripe-cvc-element] {
    	    white-space: nowrap !important;
    }
    }

    After applying the css, please clear your browser cache and check.
    Expected results:
    2020-08-07_075052.png
    2020-08-07_064810.png

    Best regards,
    Mike

    in reply to: Enfold page/product title is A tag, not H1 tag #1235721

    Hi,

    @rsilvestre
    the title in the title bar with the breadcrumbs has been left as an “a” to have uniformly across the site.
    For example, the single product pages have the H1 in the product summary above the price, in Posts the H1 is in the “entry-content-header” and so on, since we only want one H1 per page.
    If you are creating custom product pages with the Advanced Layout Builder then you may need to add the H1 manually to the product pages.

    Best regards,
    Mike

    in reply to: Transparent header as default #1235705

    Hi,
    Ok 🙂

    Best regards,
    Mike

    in reply to: Portfolio Title & Description – Help #1235702

    Hi,
    Sorry for the late reply, and thanks for the login, I disabled your Enfold Theme Options > Performance > JS file merging and compression and the elements are now working correctly, please clear your browser cache and check.
    Try leaving this disabled for a few days and then enable again if you wish, this will give the server time to catch up.
    I recommend disabling file merging while your site is in development, and then enable it when you are done making changes.

    Best regards,
    Mike

    in reply to: Sidebar Menu to Match Main Menu #1235691

    Hi,
    Sorry for the late reply, thanks for the login but it doesn’t seem to be an admin login so we can not see your site backend.
    I have tested this situation on a new install and in order to correct the sidebar menu you will need to adjust the page titles instead of the menu titles, the menus do not share information so adjusting the menu title in one will not reflect in the other.
    Another option is to create a new sidebar menu, in your menus, and disable the Sidebar Setting > Page Sidebar navigation, then in your widgets add the “navigation menu” and choose the menu you created to use.

    Best regards,
    Mike

    in reply to: My mail sign up form is not working … what´s wrong? #1235428

    Hi,
    I tried 4 different signups in a row and all worked for me, can you take a screenshot of the error message, perhaps it is a mailchimp error message?
    Is there a chance that the email address you tested is already in the mailchimp group?
    To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1235423

    Hi,
    Thanks for the login and screenshot, right now your header is set to “slim” at Enfold Theme Options > Header > Header Layout > Header Size, if your header and logo was larger before perhaps the setting was “custom pixel value”, this setting is set to 150px and maybe what it was once?
    2020-08-05_080825.jpg
    Do you use a scroll wheel on your mouse? Perhaps the value change when you were trying to scroll the page once?
    Try changing the setting and removing the css I posted above and clear your browser cache and then check.

    Best regards,
    Mike

    in reply to: Mobile WooCommerce issues #1235416

    Hi,
    Thanks for trying this, I have asked the team for someone to check your site with an iPhone, since I can not reproduce this with an Android. Thank you for your patience.

    Best regards,
    Mike

Viewing 30 posts - 16,321 through 16,350 (of 35,067 total)