Forum Replies Created

Viewing 30 posts - 1,591 through 1,620 (of 33,779 total)
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  • in reply to: Revert portfolio grid images to original size #1449148

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Notification Bar Spacing #1449144

    Hey MikeTandySwag,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .html_header_top.html_header_sticky #header:not(.av_header_transparency) {
        position: fixed;
        top: 0;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Override demo import #1449141

    Hi,
    Thanks for the feedback, I have asked the rest of the team for feedback, thank you for your patience

    Best regards,
    Mike

    in reply to: home page config #1449140

    Hi,
    It looks like your images are loaded from a CDN and not directly from the site.
    See the link below.

    Best regards,
    Mike

    in reply to: Blog – Listenansicht mit Bild #1449087

    Hey donillo,
    Thanks for the link to your page, it looks like you are using the list layout, this layout doesn’t include the images, please try a different layout such as the multi author, single author, or the grid layout.

    Best regards,
    Mike

    in reply to: Adjust style of mega menu for mobile #1449086

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #av-burger-menu-ul ul.sub-menu ul.sub-menu .avia-menu-text {
      font-size: 20px;
    }

    After applying the css, please clear your browser cache and check.Feel free to adjust the size to suit.

    Best regards,
    Mike

    in reply to: I need my full menu on mobile #1449083

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: theme version #1449082

    Hey carollee,
    The current theme version is 5.7.1, if you are using a much older version then it is possible that you will need to manually update.
    To update Enfold you may need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    If you need further support please go to your Theme Forest account and renew your support. Then register your renewed Purchase Code here Then log into the support forum and open a new thread.
    Please note that using the contact form is not appropriate for support questions.

    Best regards,
    Mike

    in reply to: Reading time on blog page #1449078

    Hi,
    Thank you for the link to your site, but the login is not admin so I can not see any of the theme settings or the custom code that you added, please check.

    Best regards,
    Mike

    in reply to: E_ERROR on Newsbox Widget / Widget panel not working #1449011

    Hi,
    Glad Günter was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Theme Support #1448942

    Hi,
    Thanks but I get the error: The username is not registered on this site please check

    Best regards,
    Mike

    in reply to: Video on mobile #1448919

    Hi,
    Thanks for the login, I see that it was disabled in your theme settings:
    Enfold Support 6073
    I enabled it for you, please check.
    Enfold Support 6075

    Best regards,
    Mike

    in reply to: Main Navigation Phone Link #1448917

    Hey envisageiam,
    Thanks for thelink to your site, I see that your number is in the menu item with no link, so I think that you left the link field empty, try adding the phone link like this:
    Enfold Support 6071
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Theme Support #1448915

    Hi,
    Try to disable all of your plugins and see if you can then edit your homepage, If this doesn’t help please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Menu Parallax Demo Issues #1448886

    Hi,
    Thanks for the login, but it is not admin so we can’t see any of the theme settings, please update to admin.
    I have asked Yigit to check again, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Enfold: Custom Font Manger upload error #1448884

    Hi,
    When I test the font it seems to work but I don’t have a link or a image of what the font should look like so I’m not sure.
    I see that your zip files have multiple fonts,
    Enfold Support 6069
    so you can either zip each one independently and then upload, or follow Guenni007’s advice here and here to create a variable font.

    Best regards,
    Mike

    in reply to: Where is Portfolio Masonry Special Grid? #1448882

    Hi,
    Yes, with the Masonry Gallery element with the Perfect Automatic Masonry option so very wide images get twice the width and very high images get twice the height:
    Enfold Support 6061
    Then Lightbox linking active so the images will open in a lightbox gallery:
    Enfold Support 6063
    then you will see:
    Enfold Support 6065
    and the lightbox will so all of the images:
    Enfold Support 6067

    Best regards,
    Mike

    in reply to: responsive mode non working on mobile #1448819

    Hi,
    Glad to hear that this has been sorted out, it looks like a dns issue, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Theme Support #1448818

    Hey Paul,
    Thank you for your support, typically this may occur if you are using an old version, we are at v5.7.1 or if you have a custom class header.php or footer.php in your child theme, please check these.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: Accessibility compliance for accordion element #1448817

    Hi,
    Thanks for the feedback, it looks like the Dev Team is adding your request, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Reading time on blog page #1448812

    Hi,
    Did you copy the code from the forum and not an email notification so the symbols were not converted?
    Please include an admin login in the Private Content area so we can check.

    Best regards,
    Mike

    in reply to: Video player – different views #1448776

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Override demo import #1448743

    Hi,
    I know that you have seen our documentation for creating the demo files, but I will post the link here again for other Mods. I have reach out to the rest of the team for recommendations, perhaps I have overlooked something.
    We are all in different time zones and it is the weekend here, so it might take a day or so for some feedback, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Change display order blog posts grid #1448731

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: logo mobile too wide #1448730

    Hi,
    Try this css:

    @media only screen and (max-width: 767px) { 
    #top #header_main .logo {
    	width: 60px;
    	max-width: 60px;
    }
    }

    Best regards,
    Mike

    in reply to: logo mobile too wide #1448729

    Hi,
    I’m not seeing this, the blue area is the size of the image and link:
    Enfold Support 6059

    Best regards,
    Mike

    in reply to: Blog categories #1448728

    Hey northorie,
    To change how may items are shown on each page go to WordPress ▸ Settings ▸ Reading ▸ Blog pages show at most and change the number:
    Enfold Support 6057
    To change the excerpt length, add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter('avf_postgrid_excerpt_length','avia_change_postgrid_excerpt_length', 10, 1);
    function avia_change_postgrid_excerpt_length($length)
    {
       $length = 60;
       return $length;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Please note that this is for characters including spaces, and if your posts are using manual excerpts then this won’t work, you will need to adjust the manual excerpts instead.

    Best regards,
    Mike

    in reply to: Accessibility compliance for accordion element #1448724

    Hey PCLSIT,
    Thank you for your patience, I see that you are using version 5.6.9 but we have added many accessibility updates since then so please update to 5.7.1 and check again.
    There is one issue that I believe you are referring to:
    Tabs that have already been clicked receive the attribute tabindex=-1. This means that once you have selected tabs, you cannot access them again using the Tab key, as these tabs are removed from the navigation tree. Tabindex=0 should be kept.
    for this you will need to use enter to open tab content when tab has focus because of the defined key behavior we loose focus.
    These latest updates were for European Accessibility Act (EAA), with
    https://www.w3.org/WAI/ARIA/apg/patterns/tabs/examples/tabs-manual/
    https://www.w3.org/WAI/ARIA/apg/patterns/tabs/
    If after updating you find that this doesn’t help please open a Feature Request with the Dev Team, as this will allow you to follow and add updates as the Dev Team reviews.
    Hopefully our recent changes will address what you are seeing.

    Best regards,
    Mike

    in reply to: Video on mobile #1448723

    Hey supermanage,
    Unfortunately most browsers will not auto play the video on mobile, this is a browser limitation, this is why a fallback image is used.
    You can try using the LayerSlider to show your video with autoplay and “Play Muted” enabled, see the screenshots in this thread

    Best regards,
    Mike

Viewing 30 posts - 1,591 through 1,620 (of 33,779 total)