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Viewing 30 posts - 15,781 through 15,810 (of 35,013 total)
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  • in reply to: Main menu's drop down menu #1257028

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1256716

    Hi,
    Thank you for the feedback and glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Preloader not in lightbox page #1256713

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Very good, when I hear back from the dev team I will reply, thank you for your patience.

    Best regards,
    Mike

    in reply to: Element visibility settings do not work #1256708

    Hi,
    Please try Enabling the Avia Layout Builder Debug, I can then copy your page shortcode to my localhost and check if your shortcode is corrupt. Do you use the “template” feature where you are re-using shortcode from one page to another?
    Sometimes, a user will add HTML tags to the element “title”, such as “strong” but they forget the closing tag, and when the “template” is re-used the error shows, and the “template” can not be used.
    Does this sound like your work-flow?

    Best regards,
    Mike

    in reply to: Preloader not in lightbox page #1256701

    Hi,
    Glad to hear, yes we are simply “hiding” the preloader via css injected on DOM load with jQuery, so the “wait” time is for the “iframe” to load, which needs to occur, the preloader effectively signals the user that the element is loading.
    I believe you will find if you disable the preloader in the theme options the “wait” time is still there, just no “signal” to the user.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1256695

    Hi,
    Glad to hear you have sorted this out, just to clarify for future users, are you using this plugin: Enhanced Media Library, and the workaround is to active the plugin to upload images, and then deactivate it to use the images and avoid the error?
    I’m sure this tip will be helpful, thank you.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Main menu's drop down menu #1256690

    Hi,
    Glad to hear the “Main menu’s drop down menu” is sorted out now, this thread is quite long and includes many topics, typically we try to keep each thread on a single topic so they are easier to follow and search for by future users.
    We should close this thread and if you have further questions on other topics you can open a new thread. Agree?

    Best regards,
    Mike

    in reply to: easy slider full width – no scroll down button? #1256686

    Hi,
    It looks like you forgot to add the ID “next-section-arrow” to the code block section, please check.

    Best regards,
    Mike

    Hi,
    Ok, I see your point, I was thinking you would like a quick tweak for this, but I see you are looking for a core change to this. I will submit this to the dev team to review the accessibility issue, and decide how to proceed.
    I will reply when I hear back from the dev team, this may take a while, thank you for your patience.

    Best regards,
    Mike

    in reply to: Both front end and sit- admin very slow to update. #1256377

    Hi,
    Your server error log is showing the mod_qos(067) rule is firing, can they disable this rule or change the threshold for it?
    I tried to login again, but your site didn’t load after 5 mins, frontend or backend, this is not how Enfold runs on other servers.
    I would recommend disabling your plugins to check for a conflict, or trying a different webhost.
    Testing the twenty-twenty theme doesn’t help here.

    Best regards,
    Mike

    in reply to: Element visibility settings do not work #1256360

    Hi,
    Thanks for your feedback, I tested selecting all of the screen options on a color section on a new install and it seems to work correctly, by not showing at all.
    Have you tried disabling your other plugins to check for a conflict?
    What is your goal for this element if you want to hide it for all screens?

    Best regards,
    Mike

    in reply to: Preloader not in lightbox page #1256347

    Hi,
    Sorry for the late reply and thanks for the login, on your /forumup/ page I added a code block element with this code to hide the preloader for the one page:

    <script>
    (function($){
      $(document).ready(function() {
        $('.av-siteloader-wrap').css({"display":"none"});
      });
    })(jQuery);
    </script>

    Now when the lightbox for that page opens the preloader should be hidden.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad to hear that helped, I didn’t create any pages, I only examined the ones I found. I did create a “customer” user so I could see the user experience which is different, I assume, than a admin experience.

    Best regards,
    Mike

    in reply to: easy slider full width – no scroll down button? #1256060

    Hi,
    I tested your code above on my localhost and it works correctly, the icon is gray, please link to your page so we can examine.

    Best regards,
    Mike

    Hi,
    Yes, I did run the lighthouse test, I meant that often people hide these on mobile.
    Anyways, how would you like this tweaked, do you want the [aria-hidden=”true”] to be charged to [aria-hidden=”false”] for these? If so you will probably also want a “name” or “title” attribute for these, what would you like them called?
    The lighthouse test doesn’t offer any guidance on this.

    Best regards,
    Mike

    Hi,
    Glad to hear you sorted it out, sorry I should have explained it better.
    Shall we close this thread then?

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1256044

    Hi,
    Please check that the code you pasted does not have “curly quotes” they should all be straight.
    Otherwise, try including an admin login in the Private Content area so we can take a look.

    Best regards,
    Mike

    in reply to: Main menu's drop down menu #1256040

    Hi,
    For “when I press “View page” the page appears outside the CMS
    I believe that you mean that the admin toolbar is not showing, when I was testing the mobile view I disabled this in the user profile settings, it is now re-enabled.
    Please note that the mobile topbar script may not look right with the admin toolbar showing, this doesn’t affect regular users.

    I also added this css for the menu current page effect:

    .menu-item-top-level.current-menu-item > a,.current_page_item.current-menu-item > a {
    	background-color: #efebe8 !important;
    }

    If you want the background attachment to be scrolled, please use this setting:
    2020-10-27_070728.jpg

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1255693

    Hi,
    You would want to look in the wp-config.php file via ftp, and if you see define( 'DISALLOW_FILE_EDIT', true ); then change to define( 'DISALLOW_FILE_EDIT', false ); but adding to your functions.php will not work.
    Try posting ftp access to your site, in the Private Content area, and I can add the script for you to your functions.php, if you wish.

    Best regards,
    Mike

    in reply to: Changes to CSS #1255690

    Hi,
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Preloader not in lightbox page #1255689

    Hi,
    Thank you, when the button is clicked the lightbox opens the page as an iframe and the site loader showing is from the iframe. Typically iframes can’t be controlled from the viewing page, but perhaps we can add a script to the /forumup/ page. Please include an admin login.

    Best regards,
    Mike

    Hi,
    Thank you for the admin login, I created a “customer” account so I could test the login form.
    On your /my-courses/ page the login form tries to submit the form when clicking the input fields, so you can not enter the details.
    I believe this is because you have the Sensei LMS plugin shortcode wrapped in a link:

    [vc_row][vc_column][vc_column_text]<a href="https://academy.harmonicsounds.com/my-courses/">[sensei_user_courses]</a>[/vc_column_text][/vc_column][/vc_row]

    Please try removing the link.
    But if you use the page /my-account-2/ to login everything works correctly, but it is using woocommerce shortcode:

    [woocommerce_my_account]

    I also see that you are using the WPBakery Page Builder plugin, I recommend disabling this builder as it has caused conflicts with the Advanced Layout Builder in the past.

    Best regards,
    Mike

    Hey micscr,
    Sorry for the very late reply, for your 5 links in your sub-menu to scroll to the 5 tabs, try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_script(){
      ?>
      <script>
    (function($){
    	function a() {
            $('#sub_menu1 .menu-item-top-level-1 a').on('click', function(e) {
                e.preventDefault();
                $('a[data-av-tab-section-title="1"]').trigger('click');
            });
        }
       function b() {
            $('#sub_menu1 .menu-item-top-level-2 a').on('click', function(e) {
                e.preventDefault();
                $('a[data-av-tab-section-title="2"]').trigger('click');
            });
        }
        function c() {
            $('#sub_menu1 .menu-item-top-level-3 a').on('click', function(e) {
                e.preventDefault();
                $('a[data-av-tab-section-title="3"]').trigger('click');
            });
        }
        function d() {
            $('#sub_menu1 .menu-item-top-level-4 a').on('click', function(e) {
                e.preventDefault();
                $('a[data-av-tab-section-title="4"]').trigger('click');
            });
        }
        function e() {
            $('#sub_menu1 .menu-item-top-level-5 a').on('click', function(e) {
                e.preventDefault();
                $('a[data-av-tab-section-title="5"]').trigger('click');
            });
        }
        a();
        b();
        c();
        d();
        e();
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: How to mimic the Kriesi Forum layout and functionality #1255599

    Hi,
    Sorry for the very late reply, unfortunately, the support forum here is highly customized and we can’t share the code. But if you link to one of your posts that you would like a banner to show on, I believe we can assist with this with some jQuery. Please also link to the banner image.

    Best regards,
    Mike

    in reply to: Changes to CSS #1255597

    Hi,
    I believe this thread should be closed as it seems to be a duplicate of a currently active one.

    Best regards,
    Mike

    in reply to: Preloader not in lightbox page #1255595

    Hey Nicola,
    Sorry for the very late reply, I believe we can do this, please link to the page you would link this for.

    Best regards,
    Mike

    in reply to: Element visibility settings do not work #1255594

    Hey Michael,
    Sorry for the very late reply and thanks for the login and link to your page. I believe you are talking about the forth section with the dog images, please see the screenshot in Private Content area.
    So this element only has the two smallest sizes checked, but they seem to be working for me, what device are you seeing this section on? Portrait or landscape?

    Best regards,
    Mike

    Hey THP,
    Sorry for the very late reply, typically the prev-slide & next-slide are hidden on mobile with css as lighthouse suggests, in your case they are showing, do want them to show? Do you want the [aria-hidden=”true”] to be charged to [aria-hidden=”false”] for these? If so you will probably also want a “name” or “title” attribute for these, what would you like them called?

    Best regards,
    Mike

Viewing 30 posts - 15,781 through 15,810 (of 35,013 total)