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Viewing 30 posts - 1,111 through 1,140 (of 33,013 total)
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  • in reply to: Add Amazon style search bar in top menu #1443288

    Hi,
    please use this link screen resolution and tell us what your sreen size is so we can try to adjust this for you.

    Best regards,
    Mike

    in reply to: Search ajax not showing after update #1443286

    Hi,
    Glad we were able to help, I don’t this search widget originally had this behavior as I couldn’t reproduce it, but nonetheless glad that it works for you now. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: About the “Enfold” theme update #1443285

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Next and previous blog links #1443225

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #top .avia-post-nav {
            display: block;
        }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Accordion & Toggles on articles #1443222

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: About the “Enfold” theme update #1443221

    Hi,
    Please do not try to override the theme files via FTP by uploading into the same directory, this will cause errors. You could delete the directory first and then upload the new files and also remember to make a full backup including the database.

    Best regards,
    Mike

    in reply to: Burger menu is not working correctly #1443216

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Pages not showing the styling selected in the backend #1443136

    Hi,
    Glad to hear this helped, as for the excluded category, the items showing look to belong to multiple categories, so you will need to change this or exclude both categories.
    The “and” feature only works for choosing items that are in two categories but it won’t work the other way for excluding categories.

    Best regards,
    Mike

    in reply to: Image like trusted shop on all website #1443135

    Hi,
    Thank you for the link to your site and the images, I converted one of them to a png and made the edge transparent and then added this css to your Quick CSS and now the badge shows in the bottom right corner on all pages, desktop & mobile.

    body:not(.wp-admin)::before {
      content: "";
      position: fixed;
      right: 10px;
      bottom: 10px;
      width: 100px;
      height: 50px;
      background-image: url(/wp-content/uploads/2024/05/ISO_9001_farbe_de.png);
      z-index: 99;
      background-size: contain;
      background-repeat: no-repeat;
    }
    

    please clear your browser cache and check and adjust the size and position to suit.

    Best regards,
    Mike

    in reply to: Burger menu is not working correctly #1443127

    Hi,
    Thanks, this was a strange issue but I added this css to correct:

    #top #header_main #av-burger-menu-ul,
    #top #header_main .av-burger-overlay{
        height: 100vh;
    }
    

    I tested with Windows in Chrome, Firefox, & Edge and in Android and it now works in all correctly. Please clear your browser cache and check.
    Please note that testing with iPhone can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    Hey tcampaner,
    Thanks for your patience, the medium image size is a WordPress image size and it is not a exact 300px square it will scale down the image so the largest side is 300px and the other side will be whatever it is. So if you have a landscape image it will be about 300×230 depending on the ratio, if you need a exact 300×300 image then you can srop your image before uploading it.
    As for your blog page, it doesn’t look like you are using a blog element for the posts, so you would not be able to exclude a category. I suspect that you may have used a blog element on the page and tried to exclude a category from showing, but you may have set that page as the “blog” page in the theme settings like this:
    Enfold Support 5782
    so in this case the blog element is not used but the WordPress blog loop is, if this is your case change the theme settings to “select page” so the blog element will show the posts like this:
    Enfold Support 5784

    Best regards,
    Mike

    in reply to: About the “Enfold” theme update #1443119

    Hey huge0904,
    Your version uses the old API key, Envato (Theme Forest) now uses a “Token”, see our documentation here. So you will need to manually update and then in the future you can automatically update with the token.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    I recommend first using your web host backup tool to backup your site and database, not a backup plugin unless you have specific experience restoring from the plugin backup, if you are not sure how to use your web host backup tool, ask them for assistance. I do not expect issues with updating your version but it is good practice to have a backup.
    Perhaps creating a staging site to test the update on would be a good idea, most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.

    Best regards,
    Mike

    in reply to: Layer slider cropped by Enfold #1443115

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Images do not display in table on mobile #1443112

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Layer slider cropped by Enfold #1443083

    Hi,
    Glad to help, if your CDN is provided by your web host I would expect a control in your cPanel to clear it, if you signed up directly you should have a login to the CDN where you should have a option to clear it.
    If your not sure try just waiting 12 hrs as that should be long enough for it to clear on it’s own.
    Unless there is anything else we can assist with on this issue, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Layer slider cropped by Enfold #1443074

    Hi,
    Thanks, I disabled your WP-Optimize cache and clear the cache and now the LayerSlider is loading the correct size, try clearing your CDN cache also, which might take a couple of hours, and then you can try enabling the WP-Optimize again and see if the error is cleared out. Sometimes when a cached file has an error it can take a little bit to clear it out.
    At least the slider is now showing correctly.

    Best regards,
    Mike

    Hi,
    Ok, thanks for explaining. I personally don’t like JetPack or Autoptimize. I note that when someone has multiple plugins that minifys it starts causing issues because minify tries to remove spaces & semicolons from the code, but then when the next plugin tries to do this it can brake the code.
    When is your web hosting plan up for renewal, the test page that I made doesn’t use any plugins or CDN and only the theme minify option and it seems to do ok in the test.
    Sometimes web hosts put too many customers on a shared server, or a bad actor will be on a server doing spammy things using up the resources, perhaps it would be worth checking out, most hosts offer a 30 day money back trial. Just a thought.

    Best regards,
    Mike

    in reply to: Images do not display in table on mobile #1443069

    Hey santanin,
    Thank you for your patience, to make the cells width match the content try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-table.avia-data-table {
    	table-layout: auto;
    }

    The portrait images don’t show on mobile because they have no width like the flag images do, you can try this css that sets a min width for mobile and a max width for desktops, feel free to adjust to suit:

    #top .avia-table.avia-data-table tbody td:nth-child(3) img {
    	min-width: 5em;
    	width: 20em;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    I see that you posted this in two different threads, but I don’t understand, I checked these pages and they look ok to me?

    Best regards,
    Mike

    Hi,
    I’m not sure what you mean, I checked the pages above and they look ok and their mobile PageSpeed was in the 80s, see below.

    Best regards,
    Mike

    in reply to: Layer slider cropped by Enfold #1443062

    Hi,
    Thanks, but I’m not able to login the login page redirects to the homepage.
    Do you have a IP protection on your login page, try disabling it.

    Best regards,
    Mike

    in reply to: change the text block line height only for one page #1443026

    Hey macika,
    I’m not sure that I understand, but each page has a unique page ID, so you can use that in your css that changes the link height of your text block.
    If you need a working example, link to your page and explain which text block you want to change the line height for.

    Best regards,
    Mike

    in reply to: Adobe Type Kit Issues #1443022

    Hey spokerstradingco,
    I’m not familiar with typekit, but your error is typically due to curly quotes when you copy code snippets from a page, please check all of your code in a pleain text editor and ensure the quotes are not curly quotes.
    Try this online tool.

    Best regards,
    Mike

    Hey pbtouchard1,
    To create a new project please click “add new project”
    Enfold Support 5768
    then in the popup click “blank project” or “browse templates”
    Enfold Support 5770
    then in the project settings you can name it
    Enfold Support 5772
    I’m not sure which “drop down” you are referring to.

    Best regards,
    Mike

    in reply to: Layer slider cropped by Enfold #1443020

    Hey zylphe,
    Thank you for your patience, I see many javascript errors on your pahe please try disabling Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enabling Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and your EWWW Image Optimizer plugin and then clear your browser cache and check.
    If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Query from portfolio with related categories #1443018

    Hey Manel,
    Thank you for your patience, the taxonomy name would be a category, portfolio items are a post type.
    If you need further assistance please log in to the support forum and open a new thread If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
    Please note that using the contact form is not appropriate for support questions.

    Best regards,
    Mike

    in reply to: Burger menu is not working correctly #1443017

    Hi,
    Please try clearing and disabling your caching plugin and then check again. If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Hide small bar above the main menu #1443016

    Hey block4,
    Try going to Enfold Theme Options ▸ Header ▸ Extra Elements ▸ No Phone Number/Extra Info
    Enfold Support 5766

    Best regards,
    Mike

    in reply to: Burger menu is not working correctly #1443014

    Hey kevinsiml,
    Please link to your page so we can examine.

    Best regards,
    Mike

    in reply to: home page config #1443012

    Hey seomar,
    The white bar at the top was due to your LayerSlider having a space above the background image, I changed the background to “cover” and now it is fixed:
    Enfold Support 5758
    To have a different logo on mobile, Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter('avf_logo','av_change_logo');
    function av_change_logo($logo)
    {
        if(wp_is_mobile() ) {
        $logo = "http://kriesi.at/wp-content/themes/kriesi/images/logo.png";
        }
        return $logo;
    }

    change the url to your new logo image
    The reason your LayerSlider is not showing until someone interacts wih it is due to your WPRocket lazy load, you need to add a exclusion
    Enfold Support 5760
    Your EWWW Image Optimizer is also dong the same thing:
    Enfold Support 5762
    I added these for you please clear your browser cache and check, if you still have trouble clear your server cache or disable both plugins.
    for your last question, do you mean this:
    Enfold Support 5764
    it is in your LayerSlider, please change there.

    Best regards,
    Mike

Viewing 30 posts - 1,111 through 1,140 (of 33,013 total)