Forum Replies Created

Viewing 30 posts - 10,981 through 11,010 (of 35,063 total)
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  • in reply to: New black head and pic format not right #1363762

    Hey Omar Skapti,
    Thanks for your patience, for your issue:

    black head over my current head

    I don’t seem to see this, please see the screenshot in the Private Content area, please edit the screenshot to point out the issue, or upload your own screenshot to show us what you see.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Horizontal gallery enlarge/lightbox on click #1363761

    Hey Tobias,
    Thank you for your patience and for the login, but this is not an admin login, please update the login so we can see your theme options.

    Best regards,
    Mike

    in reply to: Google fonts #1363760

    Hey fumsel,
    Thanks for your question, and the link to your site, each page content that I checked is using Open Sans font, please directly link the specific pages with the issue so we can see the error. Most likely this can be corrected in the theme options but we will need to see the error first, we may be able to help quicker if you include an admin login in the Private Content area.
    To ensure there is not a language misunderstanding a screenshot could help.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Video size responsive version #1363759

    Hi,
    Unfortunately 1080 x 1080 square is not a 16:9 aspect
    For 1080px width you will need to use a 608 height, otherwise it will be distorted.

    Best regards,
    Mike

    in reply to: Masonry categories as sticky menü #1363755

    Hi,
    Thank you for your patience, to only have the scroll-up button for mobile on the /backhandwerk/ page, please change above the css to this:

    @media only screen and (max-width: 767px) {
    .responsive #top.page-id-102  #scroll-top-link {
        display: block;
    }
    }

    To add a “scroll to the top” function when the masonry sort option is clicked for the /backhandwerk/ page only, try adding this code to the end of your functions.php file in Appearance ▸ Editor:

    function custom_masonry_sort_scroll_to_top_script() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
      (function($){
    $("#top.page-id-102 a.avia_show_sort").click(function(e) {
    	setTimeout(function(){
      $("html, body").animate({ scrollTop: 0 }, "slow");
      return false;
    	},1500);
    	e.preventDefault();
    });
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_masonry_sort_scroll_to_top_script');

    Please note that in the script I had to add a setTimeout of 1500ms (1.5 seconds) to allow the images to show before scrolling to the top so to not conflict with the masonry display animation.
    You can try adjusting higher or lower if you wish, but this may be an over all limitation because of how the masonry javascript works.
    In my tests the setTimeout of 1500ms works well if the user scrolls down a bit before clicking a sort link, please give this a try.

    Best regards,
    Mike

    in reply to: Unwanted tick box in contact grid #1363564

    Hi,
    I tried to login again but it didn’t work.
    Please try creating a new login and password without spaces.

    Best regards,
    Mike

    in reply to: Animate Team Member Content Element Image #1363562

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Moving featured image to below the fold #1363561

    Hi,
    Sorry, that was not my intention at all, please accept my apology.
    There is not a built in way to move the featured image below your “first paragraph” because your “first paragraph” is not consented across your pages, some are after the 3rd P tag and others are after the first P tag
    I believe your best option will be to manually add the image to each post where you want it to be and then use the thems option to hide the featured image on all posts.

    Best regards,
    Mike

    in reply to: Enfold CSS/JS merging function still not working properly #1363553

    Hi,
    Thank you, we will close this issue since it is caused by the Ezoic script.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Moving featured image to below the fold #1363552

    Hi,
    Sorry, as I understand when you disable Ezoic the issue is solved.

    Best regards,
    Mike

    in reply to: Filter limitation #1363550

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Text disappears in the background #1363487

    Hi,
    Thank you for the link to your site, for your homepage aus Leidenschaft box I added this css:

    #top.home.av-curtain-footer.av-curtain-activated #wrap_all #main #av_section_2,
    #top.home.av-curtain-footer.av-curtain-activated #wrap_all #main #av_section_3 {
    	z-index: 1;
    	position: relative;
    }

    and it seems to be showing correctly now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold CSS/JS merging function still not working properly #1363430

    Hi,
    Shall we close this thread then? This thread is quite long and confusing now.

    Best regards,
    Mike

    in reply to: Moving featured image to below the fold #1363429

    Hi,
    Sorry, but unfortunately this, and other issues, seems to be caused by your ad network Ezoic, it is out of the scope of our support to correct a conflict caused by a third party plugin or script.

    Best regards,
    Mike

    in reply to: Portfilio Grid Pre Filtered #1363427

    Hi,
    Glad Ismael could help, and thanks for sharing your final code, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image Overlay Position for Resized Thumbnails #1363422

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold CSS/JS merging function still not working properly #1363421

    Hi,
    Sorry, but unfortunately this seems to be clearly caused by your ad network Ezoic, your staging site without Ezoic did not have the error (July 8), it is out of the scope of our support to correct a conflict caused by a third party plugin or script, typically with such conflicts we would recommend not using the conflicting plugin or script, or using a different one that doesn’t cause a conflict, but with this being your revenue source I can understand you may not be able to do this. In this case you can try following Ismael’s advice and not use the theme merging and use a third party caching plugin instead.

    Best regards,
    Mike

    in reply to: Center the widget text alignment for sidebar(s) #1363386

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Portfolio Show All Posts (unsort) #1363360

    Hey rgruber,
    Thanks for your question, but unfortunately your portfolio is loaded with only certain categories and the other categories that are filtered out are not available in this state.
    To achieve this I would recommend adding another element that shows all of your categories under the current one and use some css to hide it, then we could add an “All” button to your current element and some javascript so when it is clicked the current element is hidden and the other one is shown.
    If you would create a test page with two portfolio elements set up and include an admin login in the Private Content area, we could demonstrate this for you.

    Best regards,
    Mike

    in reply to: Color Section transparent image background color #1363310

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Color Section transparent image background color #1363297

    Hi,
    Try adding this css:

    #main {
        background: #fbfaf3 url(https://hmfull10010.wpengine.com/wp-content/uploads/2022/08/newBakSealCornerRight.webp) top right no-repeat fixed;
    }

    Best regards,
    Mike

    in reply to: Enfold 5.0 Animation Mobile #1363280

    Hi,
    Glad to hear that updating helped, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: image map popups disappear when cursor is off the target #1363278

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image instead an image #1363203

    Hey Manuela,
    Thanks for the link to your page and the screenshot, I’m not sure which image you wish to use, but a while back you have link to this image: consciousuncoupling.png
    so I used it in this example, you can change the image in the code below:

    .main_color .thrive-coaching.iconbox_top .iconbox_icon {
    background-image: url(//leagrowingpeople.com/wp-content/uploads/2022/04/consciousuncoupling.png);
    height: 3px;
    background-color: transparent;
    background-size: contain;
    background-repeat: no-repeat;
    background-position: 50% 50%;
    }
    .thrive-coaching.iconbox_top .iconbox_icon:before { opacity: 0; }

    the expected results:
    2022-08-30_003.jpg
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: image map popups disappear when cursor is off the target #1363193

    Hey doug123,
    Thanks for the link to your site, you had the Show Tooltips option set to On Mouse Hover, but you wanted Show On Mouse Hover – Hide On Click. I changed this for you.
    2022-08-30_001.jpg
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Broken revisions on home page #1363189

    Hi,
    Thank you, glad you were able to sort that out, I’m not sure why that page is having revision issue, but other pages that I check are showing more revisions.
    I see that you are using v4.8.8.1, so please update to v5.1.1
    Please try to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Header disappears under the photo on the mobile phone #1363186

    Hi,
    Thanks for the login, I don’t see a cause for this, but I see that you are using v5.0, please try updating to v5.1.1.
    Otherwise, this css does correct:

    @media only screen and (max-width: 1024px) { 
    #av_section_2.av-parallax-section {
        overflow: visible;
    }
    #av_section_1 .av-section-color-overlay {
    	 opacity: 0;
    }
    }

    Best regards,
    Mike

    in reply to: Broken revisions on home page #1363117

    Hi,
    Perhaps you have Geo IP blocking for countries other than yours? Are your friends in the same country as you?
    Perhaps this was set up on your web host?

    Best regards,
    Mike

    in reply to: Color Section Overlay #1363115

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unwanted tick box in contact grid #1363038

    Hi,
    Thanks, but the login didn’t work for me, I’m locked out now, perhaps try:

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!

    Best regards,
    Mike

Viewing 30 posts - 10,981 through 11,010 (of 35,063 total)