Forum Replies Created
-
Posts
-
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey schweg33,
This seems to be a duplicate of another thread you have opened, I replied here we will close this one and continue in the original thread.
Thank you for your patience and for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey schweg33,
This is occuring because you are using another lightbox plugin with the built-in lightbox feather and they are using the same javascript.
I see that you have the nextgen gallery plugin installed, I believe this is the conflict, so you will need to disable this plugin or the Lightbox Modal Window option in the theme option.
You can not have both activate at the same time.Best regards,
MikeHey Stephen,
This error means that you are using the theme plus documentation zip file, not the installable theme zip file, as you see when you extract the file it includes extra files and folders:
You want to use the install-only zip file, or extract the “enfold.zip” from your zip and install it, I did this for you.
Best regards,
MikeHi,
This site is using 4 footer columns, each column has a width of 20.5% so at 2560px the column width is 248px.
Your other site is using 3 footer columns with a width of 29.3% or 533.85px.Best regards,
MikeHi,
To have one page completely blank, you can remove the sidebar, footer, title, & header all from the Layout options in the backend of each page individually:
Sidebar Settings ▸ No Sidebar
Footer Settings ▸ Don’t display the socket & footer widgets
Title Bar Settings ▸ Hide Both
Header visibility and transparency ▸ Hide Header on this page
Best regards,
MikeHey Stefan,
Thanks for the link to your site, I see that you are using v4.8.5, with the current version v5.1.2 the mobile grid can be changed, please update:
I see that you have updates disabled on your site, so please register your theme and enter your Envato Token.
Another option to update is to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Moh Aziz,
Please login into the support forum and open a new thread, you have asked your question through the contact form which is not for support requests.
If you have not registered to our support forum yet you can do so here.
Thank you for your understanding and for using Enfold.Best regards,
MikeHi,
Thank for the login, I see in your child theme you have a script to replace H2 tags with H1:/*H2 to H1*/ function replace_h2_on_single_events(){ ?> <script> (function( $ ) { $(document).ready(function() { $('.av-single-event-content h2').replaceWith(function(){ $newTag = $("<h1>", {html: $(this).html()}); $.each(this.attributes, function(i, attribute){ $newTag.attr(attribute.name, attribute.value); }); return $newTag; }) }); }(jQuery)); </script> <?php } add_action('wp_footer', 'replace_h2_on_single_events');When I disable this script the issue is solved, If you want to use this script please try making it more specific as to which tags to change.
Best regards,
MikeHi,
Thank you for the screenshot, I tested on Windows in Chrome, Firefox, & Edge desktop 1920 x 1080 and didn’t see this issue, but when I tested at 2500px I did.
This is caused by the FB iframe inner elements having a width of 500px, unfortunately, the inner iframe elements can not be controlled from your site, so you will need to make the max-width of the widget 500px with this CSS:.av_facebook_widget_wrap { max-width: 500px; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for the login, I added this code to your child theme functions.php:add_filter( 'the_excerpt', 'do_shortcode');and now the buttons show instead of the shortcode:
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
If you want the background color of the button to be white on hover and the button text to remain the same, try this css:#main .alternate_color input[type=submit]:hover { background-color: #fff; color: #234029; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
When I check your custom favicon shows on your site, if you are still seeing the WordPress favicon in your Google Search Console try adding your favicon.ico via FTP to your root directory, not a image file like .png or .jpg, it must be the favicon.ico this is where Google looks for it.
If you don’t have a real favicon.ico use a favicon generator to turn your image into one.Best regards,
MikeHi,
Correct, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Yes, upgrading from v3.4.7 to v5.1.2 will work, but we recommend making a full backup using your webhost backup options, please don’t use a backup plugin unless you have specific knowledge on restoring it. Many backup plugins fail on restore. If this is a live business site it may be better to test on a staging site, check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.Here are some screenshots of what it may look like:
Once you download the “Install” version from your Theme Forest account you can upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
When you buy a new license you will get 6 months support of our forum, but please note that for a little more you could get a full year of support:
Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
As you see in the video element it requires using the YouTube link with watch?v=
I will as the team if there is a way around this and reply back.
Thank you for your patience.Best regards,
MikeHey Peter13,
Thank you for your question, the video element must use the YouTube link structure watch?v=
but youtube-nocookie.com doesn’t support this, it only supports the iframe embed
So until YouTube begins to support this please use a code block element and the iframe code
Best regards,
MikeHi,
Thank you for explaining and the link to your site, please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field#top #avia-menu #menu-item-35 a { padding-left: 0; }After applying the css, please clear your browser cache and check.
Please see the screenshot in the Private Content area.Best regards,
MikeHi,
Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
If you don’t want a sidebar on your shop page go to Enfold Theme Options ▸ Sidebar Settings ▸ Sidebar On Archive Pages and choose No Sidebar
If you do want the sidebar, but not the filter go to WordPress ▸ Appearance ▸ Widgets ▸ Shop Overview Page and remove the filter widget.
As for your cart button, the only time that button shows is when the cart is empty, and when I click it goes to /shop/ not /mein-shop/
The main menu link goes to /mein-shop/Best regards,
MikeHi,
Glad to hear, try adding this css#header_main #menu-item-shop .cart_dropdown_link { color: #873618; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey schweg33,
Please try this css:@media only screen and (max-width: 767px) { #header_main #menu-item-shop .cart_dropdown_link { padding: 0 15px 0 30px; color: #873618; } } #top #menu-item-shop .av-cart-counter { background-color: #873618; } .header_color #header_main .social_bookmarks a { color: #873618; }After applying the css, please clear your browser cache and check.
The expected results
Best regards,
MikeHey schweg33,
When an item is added to the cart the page is given the class html_visible_cart so we could write some css to hide the sidebar filter widget after an item is in the cart and one goes from the shopping cart back to the store.
Right now your sidebar is not showing so I can not test this, do you want the whole sidebar hidden or just the sidebar filter widget?Best regards,
Mike
