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Viewing 30 posts - 10,351 through 10,380 (of 34,919 total)
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  • in reply to: Enfold Theme License Key Transfer #1369837

    Hey Werner Steiner,
    Thanks for the link to your site, I see that you are using an old version that uses the old Envato API key, Envato (Theme Forest) stopped using this a few years ago and switched to a Token systemand all users needed to go to their Envato account and create a new Token. So you will need to ask your developer to create a Token for you as the license is in his account, you will also need to ask him for the latest version so you can manually update because your version will not update. Unfortunately Envato doesn’t transfer licenses.
    We can not issue licenses or sell the theme directly, we have an exclusive contract with Envato and they control all aspects of the licenses.
    I believe that your developer can push the license to your Envato account from his dashboard, but I could be wrong about that, typically developers are advised to purchase licenses through the client account to avoid this issue after they stop working together.
    I would advise purchasing a new license through your Envato account, the benefit is that it includes 6 months of free support on our forum.

    Best regards,
    Mike

    in reply to: Change meta-tag for one specific site #1369835

    Hi,
    This plugin doesn’t remove the WordPress default robots meta tag, it only removes the wp_robots_max_image_preview_large meta tag. Read their explanation here.
    2022-10-22_019.png
    2022-10-22_020.png
    So the plugin is no help.

    Best regards,
    Mike

    Hi,
    Thanks for sharing Guenni007, this is a good tip.

    Best regards,
    Mike

    in reply to: Demo Installation Fails #1369830

    Hi,
    We will leave this open to hear back from you, please note that some cPanel PHP v8 installs do not have the zip extension enabled by default
    2022-10-22_017.png
    and some have the max_input_time set to a negative number, try changing to 120
    2022-10-22_018.png
    Perhaps this will help.

    Best regards,
    Mike

    in reply to: Change meta-tag for one specific site #1369829

    Hi,
    Thank you, I thought you meant for one “site”, I didn’t realize it was for one “page”
    Anyway, if you add this function to your child theme functions.php it will add it to the page you choose, in this example I tested on the page 632 so change to your page.

    function custom_noindex_for_one_page(){
    	if ( is_page( 632 )  ) {
      ?>
      <meta name="robots" content="noindex, nofollow, noarchive">
      <?php
    	}
    }
    add_action('wp_head', 'custom_noindex_for_one_page', 1);

    2022-10-22_016.png
    Please note that I found no way to remove or change the WordPress default robot meta tag, I tested many codes I found online but they all only added a second robot entry like my function does. I also tested a plugin noindex SEO in hopes of recommending it, but it also only added a second entry and didn’t allow you to choose a specific page.
    So since adding a second robot meta tag seems to be the going solution you are welcome to use this.
    If you find a better solution please share.

    Best regards,
    Mike

    Hi,
    Thanks for the login, in your theme settings you are using a custom footer:
    2022-10-22_014.png
    and this page contains the elements you are referring to:
    2022-10-22_015.png

    Best regards,
    Mike

    in reply to: Change meta-tag for one specific site #1369824

    Hey slikslok,
    WordPress offers this setting at WordPress ▸ Settings ▸ Reading ▸ Search engine visibility
    2022-10-22_012.png

    Best regards,
    Mike

    in reply to: Grid row don't change the position on mobile #1369822

    Hi,
    I would recommend not using any css classes like .av_textblock_section.av-1o8x9-95bc785c2e9fb80ef953c8d68d0a55a9 these classes change every time the page elements change, instead add a custom class in the advanced tab under “developer settings”.
    2022-10-22_011.png
    don’t include the “dot” before the custom class.

    Best regards,
    Mike

    in reply to: Add another post type, same as Portfolio #1369821

    Hi,
    Thanks for sharing Guenni007, certainly not an easy task to create and then somehow get them to work properly with the theme elements, it would probably be a good idea to hire some experienced CPT help.

    Best regards,
    Mike

    in reply to: WPML don't show the current language #1369820

    Hi,
    Glad to hear that you were able to sort this out, I don’t see any reason your css would cause any future issues, shall we close this then?

    Best regards,
    Mike

    in reply to: LayerSlider #1369819

    Hey Margit,
    Thanks for your question, please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Slider error after 5.2 update #1369816

    Hi,
    Glad Yigit was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Split a column #1369814

    Hi,
    Thanks for your patience, try this:
    a color section with a blue background ▸ 4 columns, each with a white background and an orange border ▸ inside each column, a text element with an image on the left and a text block on the right.
    2022-10-22_009.png
    the expected results:
    2022-10-22_010.png

    Best regards,
    Mike

    in reply to: Setting default volume of audio player to 100% #1369812

    Hi,
    Can you link to the instructions that you are using?

    Best regards,
    Mike

    in reply to: Video Plug in – play sign #1369796

    Hey Elie,
    Thanks for the link to your site, on mobile I believe you are referring to these “play” icons:
    2022-10-22_004.png
    these are added by your Instagram plugin and not the Enfold theme, but this CSS should make them much smaller on mobile, try adding to the Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #sb_instagram #sbi_images svg:not(:root).svg-inline--fa {
        height: 0.4em;
    }
    #sb_instagram #sbi_images .sbi_type_video .sbi_playbtn {
        margin-top: -12px;
        margin-left: -8px;
    }
    }

    After applying the css, please clear your browser cache and check.
    Please see the expected results screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Setting default volume of audio player to 100% #1369795

    Hey ThomasN001,
    The files mediaelement-and-player.js mediaelement-and-player.min.js are WordPress core files and will need to be edited with each WordPress update.
    They are both the same file but one is minified, mediaelement-and-player.min.js, and this is the one most likely loaded by the browser, although minified files are hard to read and edit, if you found instructions to do so then try it, or you can edit the un-minified one and then minify it online
    Perhaps there is a plugin that will override the default audio player settings, or perhaps there is a audio player plugin that will meet your needs better without you modifying it?

    Best regards,
    Mike

    in reply to: Google Fonts disabled with plugin #1369793

    Hey Holger,
    Thanks for the link to your site, I was unable to view your screenshots as they require a Google login.
    I checked your site and it is only loading the local icon font entypo-fontello.woff2
    the site is using each browser’s system fonts, which means that while your site says “Open Sans”, since it is not loaded the browser substitutes it with the user’s system font, the most common system font for Windows & Mac is Arial.
    I tested your page with WhatTheFont with this example:
    2022-10-22_002.png
    and it says it is Arial Regular:
    2022-10-22_003.png
    If you want to use Open Sans you can download it from Google Fonts and add it in the theme options Enfold Theme Options ▸ Import/Export ▸ Custom Font Manager
    In my opinion, I like the look of Arial and I like the idea that the site doesn’t load any fonts so it will be faster.

    Best regards,
    Mike

    in reply to: Table elements not displaying on mobile #1369792

    Hi,
    I could probably write some code to hide the blank boxes on mobile, but I don’t understand their purpose on desktop, are they going to have content in the future?
    If not perhaps you should remove them as they make your table look incomplete.

    Best regards,
    Mike

    in reply to: Table elements not displaying on mobile #1369762

    Hi,
    Thank you for the link to your table, on desktop the rows you mention are empty, for example “Charger specs”
    2022-10-21_004.png
    and mobile these empty rows are also shown:
    2022-10-21_005.png
    Perhaps you mean that you would like the mobile table to have the same layout as desktop, but since your table has so many columns it would be hard for the user to read, some table plugins do well with horizontal scrolling for mobile devices, if this is what you are looking for perhaps try one of these.

    Best regards,
    Mike

    in reply to: Lato Font is loaded by Avia Theme and not deleteable #1369758

    Hi,
    Thanks for the link to your site, unfortunately, I’m not able to login as I see a 403 forbidden error, but it looks like the font is loaded by the plugin: subscribe-to-comments-reloaded
    please try disabling this plugin, if this doesn’t help try disabling all of your plugins, if this doesn’t help then please disable your geo IP blocking so we can login an investigate.

    Best regards,
    Mike

    Hey tammiviestinta,
    Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    Hi,
    Please include admin login details, so we can examine.

    Best regards,
    Mike

    in reply to: What is the custom post type name for Portfolio entries? #1369753

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: What is the custom post type name for Portfolio entries? #1369724

    Hi,
    The blog element css sets the width for the items at 48% below 767px, so for tablet 768px – 1024px it would still be 4 across,
    so to achieve 4 columns desktop, 2 on tablet, 1 on mobile, I recommend this css:

    @media only screen and (min-width: 501px) and (max-width: 1024px)  {
    .responsive #top #wrap_all #main .slide-entry {
        width: 48%;
    }
    .responsive #top #wrap_all #main .avia-content-slider-even .slide-entry.slide-parity-odd {
        margin: 0;
        clear: both;
    }
    .responsive #top #wrap_all #main .slide-entry {
        width: 48%;
        margin-left: 4%;
    }
    .responsive #top #wrap_all #main .slide-entry .slide-content {
        width: 260px;
        margin: auto;
    }
    }
    @media only screen and (max-width: 500px)  {
    .responsive #top #wrap_all #main .slide-entry {
        width: 100%;
        margin: 0;
    }
    .responsive #top #wrap_all #main .slide-entry .slide-content {
        width: 260px;
        margin: auto;
    }
    }

    In my testing I found that your images have a width of 260px, this made the content below look off to the left, so I added a width of 260px to the content also to look better:
    2022-10-21_073328.png

    Now the reason the columns were not breaking to two across at 767px like that should was because in your child theme stylesheet on line 768 you added this css to change the display to flex, I assume that you added this for a different element or for a specific page so you will need to adjust it to not conflict with this page or remove it.

    .slide-entry-wrap {
        display: flex;
        justify-content: center;
        margin-bottom: 40px!important;
    }
    

    After applying the css above, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Link in footer, and burger menu #1369717

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Updated Theme and Footer is Gone #1369679

    Hi,
    I see in your first site you have a child theme header.php, and in the second site you have a child theme header.php and footer.php.
    Please remove your child theme header.php and footer.php, if you know of any customizations in them then save them to your computer for future review.
    These files have changed in the current version and is typically the cause of this kind of error.

    Best regards,
    Mike

    in reply to: video (from vimeo) autoplay mobile version #1369676

    Hey gaffurim,
    Thanks for your question but you can not auto-play a video on mobile, Safari & Chrome have set the standard a few years back that mobile video must be clicked by the user to play, this was to try to curb “video spamming” by websites. As with any standard there are “hacks” around this but with each update Safari & Chrome block more methods. We follow the rules, you can probably find a WordPress plugin that will if you really want to do this. The last time I checked the layerslider was still auto playing background videos on mobile, but there is no telling how long this will be for. I would recommend not trying to bypass this because you will constantly need to watch your site for this breaking.

    Best regards,
    Mike

    in reply to: Remove sidebar from post for use Enfold with WP Courseware #1369650

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Link in footer, and burger menu #1369649

    Hi,
    Thanks for the link to your site, I added this css:

    #header_main .avia-menu {
    	padding: 0;
    	margin: 0;
    }
    #header_main .main_menu > .social_bookmarks {
    	display: none;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Image catalog sizes #1369583

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 10,351 through 10,380 (of 34,919 total)