Forum Replies Created
-
AuthorPosts
-
Hey Werner Steiner,
Thanks for the link to your site, I see that you are using an old version that uses the old Envato API key, Envato (Theme Forest) stopped using this a few years ago and switched to a Token systemand all users needed to go to their Envato account and create a new Token. So you will need to ask your developer to create a Token for you as the license is in his account, you will also need to ask him for the latest version so you can manually update because your version will not update. Unfortunately Envato doesn’t transfer licenses.
We can not issue licenses or sell the theme directly, we have an exclusive contract with Envato and they control all aspects of the licenses.
I believe that your developer can push the license to your Envato account from his dashboard, but I could be wrong about that, typically developers are advised to purchase licenses through the client account to avoid this issue after they stop working together.
I would advise purchasing a new license through your Envato account, the benefit is that it includes 6 months of free support on our forum.Best regards,
MikeHi,
This plugin doesn’t remove the WordPress default robots meta tag, it only removes the wp_robots_max_image_preview_large meta tag. Read their explanation here.


So the plugin is no help.Best regards,
MikeOctober 23, 2022 at 12:36 am in reply to: Is there a way to stop paragraphs breaking with multi-column layouts? #1369831Hi,
Thank you, I thought you meant for one “site”, I didn’t realize it was for one “page”
Anyway, if you add this function to your child theme functions.php it will add it to the page you choose, in this example I tested on the page 632 so change to your page.function custom_noindex_for_one_page(){ if ( is_page( 632 ) ) { ?> <meta name="robots" content="noindex, nofollow, noarchive"> <?php } } add_action('wp_head', 'custom_noindex_for_one_page', 1);
Please note that I found no way to remove or change the WordPress default robot meta tag, I tested many codes I found online but they all only added a second robot entry like my function does. I also tested a plugin noindex SEO in hopes of recommending it, but it also only added a second entry and didn’t allow you to choose a specific page.
So since adding a second robot meta tag seems to be the going solution you are welcome to use this.
If you find a better solution please share.Best regards,
MikeOctober 22, 2022 at 10:38 pm in reply to: How to remove a section not visible on Edit page – and not in the footer #1369826Hi,
I would recommend not using any css classes like .av_textblock_section.av-1o8x9-95bc785c2e9fb80ef953c8d68d0a55a9 these classes change every time the page elements change, instead add a custom class in the advanced tab under “developer settings”.

don’t include the “dot” before the custom class.Best regards,
MikeHi,
Thanks for sharing Guenni007, certainly not an easy task to create and then somehow get them to work properly with the theme elements, it would probably be a good idea to hire some experienced CPT help.Best regards,
MikeHi,
Glad to hear that you were able to sort this out, I don’t see any reason your css would cause any future issues, shall we close this then?Best regards,
MikeHey Margit,
Thanks for your question, please include an admin login in the Private Content area so we can investigate.Best regards,
MikeHi,
Glad Yigit was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Elie,
Thanks for the link to your site, on mobile I believe you are referring to these “play” icons:

these are added by your Instagram plugin and not the Enfold theme, but this CSS should make them much smaller on mobile, try adding to the Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { #sb_instagram #sbi_images svg:not(:root).svg-inline--fa { height: 0.4em; } #sb_instagram #sbi_images .sbi_type_video .sbi_playbtn { margin-top: -12px; margin-left: -8px; } }After applying the css, please clear your browser cache and check.
Please see the expected results screenshot in the Private Content area.Best regards,
MikeHey ThomasN001,
The files mediaelement-and-player.js mediaelement-and-player.min.js are WordPress core files and will need to be edited with each WordPress update.
They are both the same file but one is minified, mediaelement-and-player.min.js, and this is the one most likely loaded by the browser, although minified files are hard to read and edit, if you found instructions to do so then try it, or you can edit the un-minified one and then minify it online
Perhaps there is a plugin that will override the default audio player settings, or perhaps there is a audio player plugin that will meet your needs better without you modifying it?Best regards,
MikeHey Holger,
Thanks for the link to your site, I was unable to view your screenshots as they require a Google login.
I checked your site and it is only loading the local icon font entypo-fontello.woff2
the site is using each browser’s system fonts, which means that while your site says “Open Sans”, since it is not loaded the browser substitutes it with the user’s system font, the most common system font for Windows & Mac is Arial.
I tested your page with WhatTheFont with this example:

and it says it is Arial Regular:

If you want to use Open Sans you can download it from Google Fonts and add it in the theme options Enfold Theme Options ▸ Import/Export ▸ Custom Font Manager
In my opinion, I like the look of Arial and I like the idea that the site doesn’t load any fonts so it will be faster.Best regards,
MikeHi,
I could probably write some code to hide the blank boxes on mobile, but I don’t understand their purpose on desktop, are they going to have content in the future?
If not perhaps you should remove them as they make your table look incomplete.Best regards,
MikeHi,
Thank you for the link to your table, on desktop the rows you mention are empty, for example “Charger specs”

and mobile these empty rows are also shown:

Perhaps you mean that you would like the mobile table to have the same layout as desktop, but since your table has so many columns it would be hard for the user to read, some table plugins do well with horizontal scrolling for mobile devices, if this is what you are looking for perhaps try one of these.Best regards,
MikeOctober 21, 2022 at 7:15 pm in reply to: Lato Font is loaded by Avia Theme and not deleteable #1369758Hi,
Thanks for the link to your site, unfortunately, I’m not able to login as I see a 403 forbidden error, but it looks like the font is loaded by the plugin: subscribe-to-comments-reloaded
please try disabling this plugin, if this doesn’t help try disabling all of your plugins, if this doesn’t help then please disable your geo IP blocking so we can login an investigate.Best regards,
MikeOctober 21, 2022 at 6:56 pm in reply to: WooCommerce Thumbnails not shown on mobile devices in cart, part II #1369756Hey tammiviestinta,
Please include an admin login in the Private Content area so we can investigate.Best regards,
MikeOctober 21, 2022 at 6:37 pm in reply to: Problem with breadcrumbs (when activating "polylang for woocommerce") #1369755October 21, 2022 at 6:28 pm in reply to: What is the custom post type name for Portfolio entries? #1369753Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 21, 2022 at 1:46 pm in reply to: What is the custom post type name for Portfolio entries? #1369724Hi,
The blog element css sets the width for the items at 48% below 767px, so for tablet 768px – 1024px it would still be 4 across,
so to achieve 4 columns desktop, 2 on tablet, 1 on mobile, I recommend this css:@media only screen and (min-width: 501px) and (max-width: 1024px) { .responsive #top #wrap_all #main .slide-entry { width: 48%; } .responsive #top #wrap_all #main .avia-content-slider-even .slide-entry.slide-parity-odd { margin: 0; clear: both; } .responsive #top #wrap_all #main .slide-entry { width: 48%; margin-left: 4%; } .responsive #top #wrap_all #main .slide-entry .slide-content { width: 260px; margin: auto; } } @media only screen and (max-width: 500px) { .responsive #top #wrap_all #main .slide-entry { width: 100%; margin: 0; } .responsive #top #wrap_all #main .slide-entry .slide-content { width: 260px; margin: auto; } }In my testing I found that your images have a width of 260px, this made the content below look off to the left, so I added a width of 260px to the content also to look better:

Now the reason the columns were not breaking to two across at 767px like that should was because in your child theme stylesheet on line 768 you added this css to change the display to flex, I assume that you added this for a different element or for a specific page so you will need to adjust it to not conflict with this page or remove it.
.slide-entry-wrap { display: flex; justify-content: center; margin-bottom: 40px!important; }After applying the css above, please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
I see in your first site you have a child theme header.php, and in the second site you have a child theme header.php and footer.php.
Please remove your child theme header.php and footer.php, if you know of any customizations in them then save them to your computer for future review.
These files have changed in the current version and is typically the cause of this kind of error.Best regards,
MikeHey gaffurim,
Thanks for your question but you can not auto-play a video on mobile, Safari & Chrome have set the standard a few years back that mobile video must be clicked by the user to play, this was to try to curb “video spamming” by websites. As with any standard there are “hacks” around this but with each update Safari & Chrome block more methods. We follow the rules, you can probably find a WordPress plugin that will if you really want to do this. The last time I checked the layerslider was still auto playing background videos on mobile, but there is no telling how long this will be for. I would recommend not trying to bypass this because you will constantly need to watch your site for this breaking.Best regards,
MikeOctober 20, 2022 at 6:44 pm in reply to: Remove sidebar from post for use Enfold with WP Courseware #1369650Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the link to your site, I added this css:#header_main .avia-menu { padding: 0; margin: 0; } #header_main .main_menu > .social_bookmarks { display: none; }please clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
AuthorPosts







