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Viewing 30 posts - 10,291 through 10,320 (of 34,992 total)
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  • in reply to: Google Fonts are loaded online despite using local fonts #1371127

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Important change request for avia_google_maps_api.js! #1371126

    Hi,
    Guenni007 you were not able to get NIXHALBES‘s solution to work?

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Icons and Other Information in Top Bar #1371053

    Hi,
    I found that your header div’s are not correct, your #header_main is a child of your #header_meta instead of being a sibling:
    your site:
    2022-11-02_004.png
    my test site:
    2022-11-02_003.png
    but I don’t see a cause for this, we are both using the same version, and I tried updating your site with my version in case your version was corrupt but that didn’t help.
    I saw your server is using PHP v7.4.33 and I’m using v8.0.1 so I downgraded my PHP version to try to duplicate, but that didn’t reproduce your error.
    I tried disabling all of your plugins with no success.
    So I’m not sure what has caused this, which webhost and server are you using? Is it using an object-oriented cache such as Memcached, Redis, or Varnish?
    I have asked the rest of the team if they have seen this before.

    Best regards,
    Mike

    in reply to: Shrink mobile hamburger and search icon #1371047

    Hey Jason,
    It looks like you are using the option:
    Enfold Theme Options ▸ Main Menu ▸ Burger/Mobile Menu ▸ Menu Icon Style ▸ Small
    2022-11-02_001.png

    Best regards,
    Mike

    in reply to: Page 1 of 0 on bottom of Masonry Grid #1371045

    Hey Mark,
    Thanks for your question, have you added this css in the Quick CSS:

    .pagination a,.pagination span {
        display: block;
        float: left;
        font-size: 11px;
        line-height: 13px;
        padding: 2px 9px 1px 9px;
        text-decoration: none;
        width: auto
    }

    If you have please remove it, if not please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Demo Import not working #1371038

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Possible to change bullet character in bullet list? #1371037

    Hi,
    You could add a custom class to the element with your custom bullet points, such as the text element, and then add the custom class to your css, so only this area is changed. For example:

    .custom-bullets li{list-style: none; padding:0; }
    .custom-bullets li{padding-left: 2em; text-indent: -2em; }
    .custom-bullets li:before {content: '—'; padding-right: 1em; }

    Best regards,
    Mike

    in reply to: FAO support #1371036

    Hi,
    Thank you.

    Best regards,
    Mike

    in reply to: Icons and Other Information in Top Bar #1370997

    Hi,
    Thanks for the login, I assume that the background color of the header was meant to be #066892, I found that in the Enfold Theme Options ▸ General Styling ▸ Logo Area ▸ Logo Area Background Color the color was set to white, causing the white overlay on the blue background color.
    I removed the white and now the header is blue, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Adjust menu width under Menu Mega #1370940

    Hey Ulrike Hostehradsky,
    Please open a open a new thread so we can assist, and include your admin login in the Private Content area.
    The contact form you have summited your question though is not for support, you need to have an activate support forum account and submit your questions here.
    Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: WP-Theme upgrade #1370936

    Hey V. Heitz,
    Thanks for your question, for your situation please purchase a new license which will allow you to update the theme and get up to a year of support for only a little more, look for the “Extend support to 12 months” check box, which is a great value.
    To update your version you will need to download the latest installable WP version from your new Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Testimonial slider arrows not displaying on mobile #1370935

    Hey engage24,
    Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    #top #main .avia-slider-testimonials.av-slideshow-ui .avia-slideshow-arrows a {
        opacity: 1;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: How to make slideshow image size stay same in Easy Slider #1370934

    Hey Alan,
    It sounds like your image sizes differ quite a lot since you are using portrait and landscape, this will cause them to be cropped, while you could disable the cropping of your images with the plugin Simple Image Sizes this would cause the page to adjust wildly depending on the size of the image and orientation, just what you don’t want it to do.
    The best solution is to edit the images to the same size before you upload them.

    Best regards,
    Mike

    in reply to: cloudFlare.com Problem wegen DSGVO #1370928

    Hey Highlander-2013,
    The theme is not integrated with Cloudflare, this could be a plugin on your site or it could be a setting on your webhost.

    Best regards,
    Mike

    Hi,
    Nanesite it is hard to see where the font is coming from without logging in, since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.
    Please create a new thread and include a recap, and WordPress admin access in the Private Content area so we can assist.

    Best regards,
    Mike

    in reply to: FAO support #1370906

    Hi,
    Thanks, I have bookmarked the link to share with others when they ask for tips

    Best regards,
    Mike

    in reply to: Product Grid Pagination Permalink Issues #1370898

    Hi,
    Perhaps, custom pagination choices has been a feature request, so we will watch for this in future updates, you can see our Change Log here.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for sharing Guenni007, this is a good tip that many may find useful.
    Glad we were able to help swurban, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: FAO support #1370837

    Hi,
    Nice, I thought you had written a tutorial once with some good starter info, but I couldn’t find it to recommend it to someone, do you recall this and have a link to it?

    Best regards,
    Mike

    Hey swurban,
    To remove the backlink enter [nolink] into the copyright field.
    Please see our documentation for more information about this solution.

    Best regards,
    Mike

    in reply to: FAO support #1370831

    Hey Thomas,
    Glad to hear, thanks for the update 🙂

    Best regards,
    Mike

    Hi,
    For the two sites that you linked to I see that you wrote that they use the same login, but I could only login to the second one, please check the login for the first one.
    For the second site, on your homepage you have a code block at the bottom with an iframe google map, this is the element loading the font, I tested by removing it, but I replaced it when I was done.
    To use a Google Map you could use this solution.
    If your first site is also using an iframe google map then test removing it.

    Best regards,
    Mike

    Hi,
    I have asked the rest of the team to check if they can see the shift and offer any advice.

    Best regards,
    Mike

    in reply to: Breadcrumbs in Enfold #1370804

    Hi,
    Thanks for the login to your site, I added this function to replace the avia-breadcrumbs with your wpseo_breadcrumb shortcode:

    function replace_avia_breadcrumb_with_wpseo_breadcrumb() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){	
          var wpseo_breadcrumb = '<?php echo do_shortcode("[wpseo_breadcrumb]"); ?>';
    	  $('.breadcrumb.breadcrumbs.avia-breadcrumbs').replaceWith('<div class="breadcrumb breadcrumbs avia-breadcrumbs">' + wpseo_breadcrumb + '</div>');
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'replace_avia_breadcrumb_with_wpseo_breadcrumb');

    Please check

    Best regards,
    Mike

    Hi,
    Glad that this helped and thanks for sharing your CSS to add the bottom margin, perhaps this with help someone else in the future.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Perhaps you are using a CDN like cloudflare or similar? So perhaps you are getting network cached files that have not updated yet, and the files I’m seeing has been updated?
    I’m just guessing since I am not seeing the shift anymore, try clearing your server cache and any CDN cache and wait 12 hours and check again.

    Best regards,
    Mike

    in reply to: Fullscreen Slider Video on Mobile #1370787

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for your feedback Guenni007 but the layerslider has been disabled with the files removed.
    When I disable all of the plugins the google font doesn’t load:
    2022-10-31_062339.png
    I guessed that it was the Ninja Popups plugin, and when I disabled it the google font was not loaded, try testing it and then ask the plugin author how to remove the google font.

    Best regards,
    Mike

Viewing 30 posts - 10,291 through 10,320 (of 34,992 total)