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Hi,
Thanks for the feedback and the FTP login. Please try to not overwrite the theme files because it could leave damaged misnamed files behind, I recommend first extract the “enfold.zip” file to your desktop as /enfold/
and rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/ and delete the /enfold-old/ directory.
And then check your site, I tried to do this for you but from my location the FTP was calculated to take three hours, so I couldn’t do it.
I did try the other method of uploading the enfold.zip your WordPress ▸ Appearance ▸ Themes but WordPress gave this error:
The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions
So please try to correct your file permissions or try reuploading via FTP as I suggested.Best regards,
MikeMarch 14, 2023 at 6:23 pm in reply to: Menu background, font and burger menu – Change of colours #1401166Hi,
Can you explain more about where you are seeing this light blue? I’m not seeing this on the menu item or links in Chrome on Windows Dev Tools.
It sounds like the Safari -webkit-focus-ring-color if so you may want to consider that it is used for web accessibility.
If you still want to remove it please include a screenshot of it and paste the image URL in your post, and let us know what browser you are using.Best regards,
MikeHi,
Thank you for your patience, but the 2FA code doesn’t work and WordFence has locked me out, please disable WordFence and the 2FA so we can login and investigate.
Please note that our Mods are in different parts of the world and on different time zones, anyone of us should be able to login and assist, so disabling the WordFence and the 2FA would help.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for your question, on mobile I only see three top menu items “doubled” Evidence & Forensics, Contradictions, Objections & Responses this is because the top menu item is also a link to it’s own page so for mobile to view the sub-menu items you would click the title, thus the link to the title won’t work, so another item is added in the sub-menu so you can go to this page. Please see the settings at Enfold Theme Options ▸ Main Menu ▸ Burger/Mobile Menu ▸ Clone title menu items to submenu and read the explanation, if you wish you can change the setting.

Best regards,
MikeHi,
Thank you for disabling the WordPress.com login, since removing the plugin have you seen the error again? I tested again with a new account and didn’t see the error.
In Incognito Mode I went to the /my-account/ page, then Registered for a new account with a random email address, then I went to Membership ▸ Choose a membership level:

then I choose the free level:

Then on the next page where your screenshot showed the error:

I didn’t have an error:

so I added a fake birthday and agreed to the Terms and conditions and was directed to the success page:

These are the correct steps right?Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
If you want to purchase a Use Any Font API key the plugin gives you this link
Or you could just use one of the 88 built-in Google Webkit Fonts they are free to use.Best regards,
MikeHi,
You can export your theme setting file from the theme options panel, search the page for Export Theme Settings File I just tested and it worked.
You can also export your Export Layout Builder Templates you have 5 and this also worked.
Then export your WordPress content at WordPress ▸ Tools ▸ Export ▸ All content
When you import your WordPress content to the new site check the box to download the media and your images will also be imported.Best regards,
MikeHi,
That doesn’t make sense since we can not reproduce the error and we have not seen the error elsewhere, but the thread you found earlier that pointed to a caching conflict makes sense when you consiter that your host adds two must-use / drop-in plugins on your site.
advanced-cache.php
Kinsta Must-use Plugins
Perhaps if they disable these it would correct, please ask them to disable and leave disabled if this doesn’t help I will ask the rest of the team to check, but I know this will also be one of the first things they point to.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, I see that you have many jQuery errors because it is not being loaded in the backend. I see jQuery loaded in the frontend.
I believe your webhost has customized the WordPress install you are using because the jQuery options in the theme are not showing, under Enfold Theme Options ▸ Performance ▸ Change WordPress Defaults you should see two jQuery options like this:

on your site these options are not showing:

from experience, I know this is from a customization to the loading of jQuery, please ask your webhost to disable this customization so jQuery will load correctly in the header.Best regards,
MikeHi,
Thanks, I found your site had this error:Uncaught SyntaxError: Unexpected token '!'I cleared the site cache and now the error is gone and the elements show.
Please clear your browser cache and check.Best regards,
MikeHi,
I tested your site will my Android mobile and a Mac with Safari, then with Chrome & Firefox on Windows, all worked for me.
I don’t have an iPhone or iPad to test with.
I still see the error message at the top of the screen, but when I disable all of your plugins the error message doesn’t show, please try disabling all of your plugins and caching and then clear your browser cache. Then enable your plugins one at a time and test your site, clearing your browser cache after each test until you find the one or combination of plugins causing this error message.
Perhaps the error message and the password protected page redirect are two different errors?Best regards,
MikeHi,
Can you try this solution, you will need to make the change via FTP, I see your host has installed a Drop-in plugin advanced-cache.php and a Must-use plugin Kinsta Must-use Plugins only they can disable these.Best regards,
MikeHi,
Thanks for the feedback, I still see the same error and I can’t think of anything else than a server setting, was the theme panel like this when you first installed Enfold?
Please let us know what Kinsta finds.Best regards,
MikeHi,
Thanks please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.home .avia-fullscreen-slider .avia-slideshow-button.avia-button.avia-color-light { color: #fff; border: 2px solid #fff; background: 0 0; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey kevvwilson,
To remove the backlink add this shortcode in the copyright field:[nolink]
You can read more about this in our documentationBest regards,
MikeMarch 12, 2023 at 9:14 pm in reply to: Increase size of header and logo and center logo in mobile view #1400977Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks, I see this error: Refused to execute script from ‘‘ because its MIME type (‘text/html’) is not executable, and strict MIME type checking is enabled.
This is causing #1 & #3
When did this begin, after updating to PHP v8.1.8, or adding a plugin?
I have not seen this before but I don’t believe Enfold can cause this, I recommend starting by disabling all of your plugins, I’m thinking strict MIME type checking might be a setting in Wordfence, but it could be a different one.
My research seems to point to a server setting or .htaccess, but it’s vague, try asking your webhost if strict MIME type checking can be disabledBest regards,
MikeHey cappellettimax,
Try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field#top.search-results .template-search .product .post-meta-infos { display: none; } #top.search-results .template-search .product .entry-content { height: 100px; overflow: hidden; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
It’s really thanks to Guenni007 :)
Shall we close this thread then?Best regards,
MikeHey andupro,
Try creating a menu in the WordPress ▸ Menus, then create a custom widget and add the navigation widget to it, then go to your page and add the widget element in a 3/5 column and choose your custom widget with the navigation widget.Best regards,
Mike -
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