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Viewing 30 posts - 8,431 through 8,460 (of 34,621 total)
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  • in reply to: Width Grid Row #1399307

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Social network sharing #1399306

    Hi,
    Thank you for your suggestion Guenni007, Glad we were able to help Nathan11, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: no spaces in the headings #1399305

    Hey Axel,
    Please try disabling all of your plugins and caching and then clear your browser cache. Then enable your plugins one at a time and test your site, clearing your browser cache after each test until you find the one or combination of plugins causing this to identify this cause.
    If this doesn’t help please log in to the support forum and open a new thread with the url to the page in question and an admin login so we can be of more assistance.
    Using the contact form is not appropriate for support questions, thank you for your understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: linking Instagram to my footer #1399293

    Hi,
    Thanks, the login is not working for me please check the details below.

    Best regards,
    Mike

    in reply to: Width Grid Row #1399288

    Hi,
    If you are going to use the grid row multiple times on the same page try this css instead

    #main .av-layout-grid-container {
    	max-width: 1130px;
        margin: auto;
    }

    To remove the top and bottom padding to have the grid rows closer together try this css:

    #main .av-layout-grid-container .flex_cell {
    	padding: 0 30px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks for the login, when I add the datepicker to your contact form it works correctly
    Enfold_Support_471.jpeg
    I also checked one of your products using the booking plugin and it is also working correctly, but note that it doesn’t have a popup datepicker you just choose the dates and they become a darker blue color:
    Enfold_Support_473.jpeg
    here it shows in the cart:
    Enfold_Support_475.jpeg

    Best regards,
    Mike

    in reply to: padding for text block in grid row #1399284

    Hi,
    Thanks for the feedback, you would put this css in the Enfold Theme Options ▸ General Styling ▸ Quick CSS field, not in the custom class field.
    But the above css is using the default element classes, I recommend adding a custom class to the text element custom class field, such as more-padding and then use this css:

    .flex_cell .more-padding {
    	padding: 50px;
        padding-top: 20px;
    }

    then you can use it in multiple text elements on multiple pages.

    Best regards,
    Mike

    in reply to: Width Grid Row #1399283

    Hi,
    Thanks for the feedback, the grid row element is a full-width element but you could use the css to add a max width:

    #av-layout-grid-1 {
    	max-width: 1130px;
        margin: auto;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: linking Instagram to my footer #1399282

    Hi,
    Thank you for the link to your site but you only gave a password for a login and no username, please include a username so we can check.

    Best regards,
    Mike

    in reply to: Venues and organizers not linked on single event pages #1399280

    Hey tom_on_wheels,
    According to Events Calendar documentation Creating Venue and Organizer Pages you must use the Events Calendar Pro for Venues and Organizers to have their own pages.
    Enfold_Support_469.jpeg
    This is why you can not view your Venues and Organizers pages directly and why they can’t be linked to.

    Best regards,
    Mike

    in reply to: How do I make it mobile friendly? #1399279

    Hi,
    Thanks for the link to your page, as I understand the issue on mobile the 3 grid row cells with only background images for the columns Communicate, Reach, & Convert
    are very small and don’t show the full background image, this is because background images don’t have a height to add to the element.
    Try adding a separator/whitespace element to the empty cells with the background image and set a height you wish for mobile.
    Enfold_Support_467.jpeg

    Best regards,
    Mike

    in reply to: Error messages with custom layout builder for WooCommerce? #1399276

    Hi,
    I don’t see an official woocommerce notification shortcode, but there seems to be a WooCommerce Cart Notices addon and a possible GitHub WooCommerce Notices Shortcode but I’m not sure these will work.
    Perhaps the best solution would be Ismael’s suggestion of using the default editor.

    Best regards,
    Mike

    in reply to: Width Grid Row #1399275

    Hey schweg33,
    Thanks for the link to your page, I see a grid row with 5 1/5 cells, but only the first two have content.
    I’m not sure what you wish to achieve, please explain further.

    Best regards,
    Mike

    in reply to: Social network sharing #1399273

    Hi,
    The FB widget shows for me, please ensure that your AD blocker is disabled, and note if you are using Safari it now blocks FB by default, so you will need to click the shield icon next to the address bar to allow FB.

    Best regards,
    Mike

    Hi,
    Thank you for your patience and the link to your site, I compared the footers of your event calendar page and a single event page, by emulating a mobile and tablet because I don’t have an actual iPad, but I’m not sure which element should have the wrong font or color, please include a screenshot and paste the image URL in your post of the error so we can try to investigate.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    Hi,
    Perhaps I’m not understanding how to recreate the issue, I added a grid element with no borders to a page with 3 cells, in each cell I added a column with a column link, and in each column, I added a text element:
    Enfold_Support_463.jpeg
    I added background colors to the grid cells and columns to highlight any borders, but I see none:
    Enfold_Support_465.jpeg
    My test page

    Best regards,
    Mike

    in reply to: hide video player controls until hover #1399269

    Hey James,
    Thanks for the link to your page, please try this css:

    .mejs-container .mejs-controls {
    	opacity: 0;
    }
    .mejs-container:hover .mejs-controls {
    	opacity: 1;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Customize the Accordion #1399268

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Distance Pictures Masonry Gallery #1399265

    Hey Diana,
    Thanks for the link to your page, it looks like the WordPress Block Editor css is adding 1em of bottom margin to figure elements, to correct please try this css:

    .av-masonry-gallery figure.av-inner-masonry {
    	margin: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Polylang and language “switch” possible? #1399264

    Hey areaoperativa,
    Thanks for your question, are you seeing the language switcher menu option?
    You should see the option for the flags:
    Enfold_Support_459.jpeg
    If not please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Accordion slider image size #1399263

    Hey Diana,
    Thank you for your patience and the link to your site, please try this css:

    #top #accordion_slider_1 .aviaccordion-slide-link,
    #top #accordion_slider_1 .aviaccordion-inner, 
    #top #accordion_slider_1 .aviaccordion-slide {
        width: 107.4% !important;
     }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Masonry Gallery with 1 column #1399262

    Hi,
    Thanks for the link to your page, it looks like you are using the Masonry Gallery with 4 columns, you should be able to choose 1 column like this:
    Enfold_Support_457.jpeg
    if not please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Accordeon slider lightbox images too small #1399261

    Hey andreas_anselm,
    Thank you for your patience, I see that your first image is the only full-size image, please check your other images as you seem to have picked the 300px size for them.
    If you are not able to change their size please include an admin login in the Private Content area so we can help.

    Best regards,
    Mike

    in reply to: How to full display the page? #1399260

    Hi,
    Thanks for the login and your patience, I found that your contact form was inside a column element on your iframe page, I removed this and added this css to remove the top & bottom padding from the iframe page and make the popup 100vh to remove the scroll bar.
    Please note that if your screen size is smaller than the content the scrollbar will show, for example some of your screenshots look like a mobile device in landscape mode and the whole contact form doesn’t show, in this case the scrollbar is needed so the user can see the whole form.

    #top.page-id-1870 .template-page {
    padding: 0;
    }
    div.mfp-iframe-scaler  {
      height: 100vh !important; 
      width: 100vw !important;
      }
    .mfp-iframe-scaler iframe { 
        width: 90% !important; 
        height: 81% !important;
    }

    Enfold_Support_455.jpeg

    Best regards,
    Mike

    in reply to: color section background image – tablet view #1399256

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Advanced Layerslider Mobile Full Screen #1399254

    Hi,
    Thank you for your patience and the login, for better control of the sliders I changed the visibility of the layers in both the mobile and desktop versions so the layers are visible on all sizes.
    To control which slider will show I adjusted the LayerSlider ▸ Project Settings ▸ Mobile ▸ Hide Over / Hide Under, looking at your previous settings it seemed like you wanted the mobile version to also be the tablet version, so for the mobile slider I set it to Hide Over 1439px:
    Enfold_Support_451.jpeg
    and for the desktop slider I set it to Hide Under 1439px:
    Enfold_Support_453.jpeg
    Now there are no empty spaces where one or the other slider should show, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Video delay in Layer Slider #1399148

    Hey SaintK9,
    Thank you for the link to your site I tested on Windows in Chrome, Firefox, & Edge and while the video does take almost 2 seconds to load, all other layers start after the video layer.
    I’m not sure the size of your video, if you can’t make it smaller try loading it from your domain so it doesn’t have to wait for Vimeo.
    Another option could be to use a caching plugin that will pre-load the video, it doesn’t look like you are using a caching plugin.

    Best regards,
    Mike

    in reply to: magazine #1399147

    Hi,
    This is the Enfold Advertising Area widget
    Enfold_Support_446.jpeg

    Best regards,
    Mike

    in reply to: ALB deletes html in .team-member-name #1399145

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Tab Section Mobile #1399143

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 8,431 through 8,460 (of 34,621 total)